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    DoubleTree by Hilton Hotel Metropolitan - New York City

    5,292 reviews
    #350 of 476 Hotels in New York City
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    569 Lexington Ave, New York City, NY 10022-7562
    +1 855-605-0318
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    US$255
    US$239
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    Traveller (810)
    Room & Suite (518)
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    Overview
    3.5
    5,292 reviews
    • Excellent27%
    • Very good39%
    • Average21%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “double tree”(145 reviews)
    “great location”(728 reviews)
    “new york”(519 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    4 Star Hotel
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    Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
    Special Offer: Breakfast for 2 and WiFi
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    Contact Info
    Hotel website
    +1 855-605-0318
    569 Lexington Ave, New York City, NY 10022-7562 See on map
    Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
    Special Offer: Breakfast for 2 and WiFi
    Hotel deals
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    Rooms
    May 6May 7
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    1 room, 2 adults, 0 children
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    Reviews (5,292)
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    All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomaround the cornerstreet noisefew blocksbolivarlobbynycbellman
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    21 - 25 of 4,403 reviews
    Reviewed 2 weeks ago via mobile
    Fantastic

    We had read reviews about this hotel some weren’t great so we didn’t know what to expect. Hotel was spot on excellent location. Very clean and room was fit for purpose. Most staff were friendly and helpful. Only negative was a mix up with my...More

    Thank Mick T
    Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

    Thanks for the review, Mick! We are glad you had a great experience with us! However, we are disappointed to see some of your concerns and we will let the appropriate members of our team know about them. We always work very hard to make...More

    Reviewed 2 weeks ago via mobile
    Great getaway

    My wife and I recently stayed at this hotel for our anniversary and we're very pleased! From our first interaction with the doorman to the front desk staff, everyone was extremely kind and friendly. Every staff member we came in contact with was very pleasant--not...More

    Thank Christopher N
    Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

    Thank you for sharing this wonderful review, Christopher! We are very pleased to hear that you had an enjoyable experience with us at our convenient location! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home....More

    Reviewed 2 weeks ago
    Needs improvement.....

    Stayed here for 5 days in April 2018 - my husband was in NYC on business, and I decided to join him. LOCATION - great! Close to subway, walkable (abt 10-15 min) from Grand Central Station, small branch of my FAVE healthy fast food rest...More

    2  Thank Mimi C
    Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

    We appreciate the feedback, Mimi. It's unfortunate your stay in our hotel didn't exceed your expectations and that our team didn't go above and beyond to make you feel welcome. We regret you weren't entirely satisfied with our furnishings and accommodations. We also are disappointed...More

    Reviewed 2 weeks ago via mobile
    Great location, comfortable rooms.

    Stayed here in Feb 2018 for two days- business trip, following by flying out of JFK. I’m not sure if it’s the A or C, but there’s a blue line that literally runs right out to JFK next to this place; about 45 mins net...More

    Thank Skysoldier4life
    Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

    Thank you for the stellar review! We're delighted your time with us was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward...More

    Reviewed 2 weeks ago
    Location Just Right

    Lets start with the good things. The staff were fantastic especially the lady who gave us vouchers and maps located next to the souvenir shop. The location I found was just right for us and we walked everywhere because the famous new York yellow taxis...More

    1  Thank S14YRT
    Response from Joseph D, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded 2 weeks ago

    We appreciate the feedback, S14YRT. While we're happy you appreciated our attentive staff and central location, it's unfortunate our quality of food and condition of our accommodations didn't meet your expectations. We regret your challenges and inconvenience so we'll address your concerns with our team...More

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    About
    Amenities
    Top amenities
    Restaurant
    Room Service
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Free Internet
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Things to do
    Restaurant
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Details
    Price range
    US$164 - US$417 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #204 Luxury Hotel in New York City
    #229 Romantic Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$164 - US$417 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #204 Luxury Hotel in New York City
    #229 Romantic Hotel in New York City
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveller (810)
    Room & Suite (518)
    Dining (47)
    Pool & Beach (1)
    Amenities (74)
    Business Centre & Event Rooms (7)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Questions & Answers
    Ask a question
    See all 167 questions
    Ben G
    18 April 2018|
    AnswerShow all 7 answers
    Response from Michael L | Reviewed this property |
    Yes
    0
    Votes
    Mick T
    6 March 2018|
    AnswerShow all 7 answers
    Response from L H | Reviewed this property |
    Hi! ALL hotels in NY charge taxes So, there is no difference between this hotels or others. It has to do with the NY authorities
    2
    Votes
    Mick T
    6 March 2018|
    Answer
    Response from robert t | Reviewed this property |
    Every hotel in NYC charge the very same taxes, if law. The rate is dependent upon the rate you will see charges for NY STATE TAX 8.8% CITY TAX 6% OCCUPANCY TAX $2.00/night JAVITS... More
    2
    Votes
    123456…56
    Room Tips
    "Up as high as possible."
    Read review
    "Ask for an even numbered room. Odd numbered rooms look out on machinery"
    Read review
    "Not sure what to advise. The doors to other rooms were slammed at all hours of the day and night."
    Read review
    "Would recommend getting breakfast outside of the hotel"
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