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DoubleTree by Hilton Hotel Metropolitan - New York City

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Traveller (837)
Room & Suite (538)
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Overview
  • Excellent27%
  • Very good39%
  • Average21%
  • Poor8%
  • Terrible5%
Travellers talk about
“double tree”(145 reviews)
“great location”(728 reviews)
“new york”(519 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Offers from DoubleTree by Hilton Hotel Metropolitan - New York City
Special Offer: Breakfast for 2 and WiFi
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,354)
There are newer reviews for DoubleTree by Hilton Hotel Metropolitan - New York City
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1,314
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All reviewsdouble treegreat locationnew yorkwarm cookieslexington avenuesubway stationrockefeller centercentral parktimes squareking roomaround the cornerstreet noisefew blocksbolivarlobbynycbellman
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2,161 - 2,165 of 4,454 reviews
Reviewed August 27, 2015

Excellent location, near times square, Radio city and Rockefeller center, its a large touristy hotel. Didn't get much recognition for a diamond member status. Property needs improvement. I would recommend this hotel for its location.More

Review collected in partnership with DoubleTree by Hilton
Thank Shabbir R
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded August 28, 2015

Shabbir R, thank you for taking the time to share your thoughts! We're very glad to hear you enjoyed your stay with us. We agree our location is hard to beat. It's a great benefit to have so many entertainment, dining, and transportation options so...More

Reviewed August 27, 2015

Check in took a very long time, with long queues of guests and not all the receptionist desks operational. Some people were pushing in and the receptionists didn't care. My room and the bathroom were not cleaned fully from previous guest. Smoke detector made a...More

Review collected in partnership with DoubleTree by Hilton
Thank Timothy D
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded August 28, 2015

Timothy D, thank you for taking the time to share your thoughts. We're sorry to hear you felt so dissatisfied during your stay with us. The service and room preparation you describe is well below our standard for service. We'll pass your experience on to...More

Reviewed August 26, 2015

My family travels to NYC often. The Doubletree Metropolitan has become our home away from home. We can get 2 beds to accommodate our family. The room is always very clean, and the cookies are always delicious. The location cannot be beat. We have used...More

Thank glsandrews1359
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded August 27, 2015

glsandrews1359, thank you for taking the time to share such a great review! We're delighted to hear we are your family's go-to hotel when in NYC. It's great our facilities fulfill your needs so well! We'll be sure to pass your compliments on to our...More

Reviewed August 26, 2015

Got a great price for our room on the Hilton website a couple of days before travelling. Much less than most name brand hotels in Manhattan. Great location, easily accessible from the subway. Clean, comfortable rooms, but no coffee maker or refrigerator. Stayed on a...More

Thank Jao988
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded August 28, 2015

Jao988, thank you for taking the time to share such a pleasant review! We're very happy to hear you enjoyed our facilities so much. We work very hard to make sure everything is spotless and perfectly-appointed for our guests! We'll be sure to pass your...More

Reviewed August 24, 2015

All things being equal, if I'm choosing a hotel in New York this is the one I'm choosing. The location is ideal, with so much within walking distance and convenient subway lines nearby if you aren't up for walking. The price is reasonable for Manhattan....More

Thank WGL3
Response from nycdtdt, General Manager at DoubleTree by Hilton Hotel Metropolitan - New York CityResponded August 25, 2015

WGL3, thank you for the excellent 5 star review! We're thrilled to hear we are your go-to hotel in the city! It's great you've enjoyed your stays with us so much. We work very hard to make sure all of our guests are happy and...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$170 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#205 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$170 - US$487 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#205 Luxury Hotel in New York City
#229 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (837)
Room & Suite (538)
Dining (47)
Pool & Beach (1)
Amenities (74)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Rachael B
May 16, 2018|
AnswerShow all 2 answers
Response from Pplhaze | Reviewed this property |
I would do an Uber since it’s not just one or two people.
0
Votes
empe v
May 6, 2018|
AnswerShow all 7 answers
Response from jaymccarron | Reviewed this property |
Hi, i didn’t book that way but i’m sure all bookings would be the same.
1
Vote
empe v
May 6, 2018|
AnswerShow all 5 answers
Response from Mmejt | Reviewed this property |
I booked here using outside booking site. Service was excellent and our room was nice. Feel service was exactly the same.
0
Votes
Room Tips
"ask for higher floors"
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"the highest floor"
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"Up as high as possible."
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"Ask for an even numbered room. Odd numbered rooms look out on machinery"
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