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NH New York Jolly Madison Towers

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2,490 Reviews from our TripAdvisor Community

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Showing 1,068: English reviews
East Windsor, New Jersey
Reviewed 3 days ago NEWvia mobile

I decided to stay at this hotel after walking by it one day, The lobby looked nice enough, so I made the decision to stay there one evening for work purposes. This was a terrible, terrible mistake. The television and radiator were archaic, I had to unplug the phone because the red message light would not turn off, even though...

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Thank Michael O
Norwich, United Kingdom
Reviewed 3 days ago NEW

We have stayed here twice previously , now desparately needs serious money spent . We booked superior room with view , 1255, room cold , heating not working correctly, chair for desk broken, electric charher not working , stain on front of turner over sheet, very tired shabby room. After consideration we spoke of our disappointment at reception - after...

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Thank Sandra B
Nunspeet, The Netherlands
Reviewed 3 days ago NEW

the old fashioned way i have good experience with NH hotels but this is not the way i expected when i arrive in the night it was only pasport and credicard no good avening and check out before 11 lady at the desk had mount ful of food and i came across as if i bothered here with here food...

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Thank ivo b
Brussels, Belgium
Reviewed 5 days ago NEW

Interior has a flavor of the roaring twenties, Location is excellent to visit everything in Manhattan (NYC) also business wise. We were viewing east, so sunrise was good to admire, especially, because the sky was almost cloudless.

Review collected in partnership with NH Hotels
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Thank 613guyk
London, United Kingdom
Reviewed 5 days ago NEW

Stayed here during the christmas and new year holidays. Upon arrival we were met by a receptionist who was quite curt by polite enough - we came to learn that this is the New York hospitality at most places though. We had paid for a premium room on the 15th floor and were given a room with a great view...

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Thank xxljpxx
Suffolk, United Kingdom
Reviewed 6 days ago NEW

We stayed at this hotel about fifteen years ago and it was tired then. Now it is totally exhausted. We had booked a superior room and it did have a great view of the Empire State however the room was small, the chair was broken, the electric socket at the desk was broken, the doors on the closet didn't close....

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1Thank Shark0456
Dallas, Texas
Reviewed 6 days ago NEW

Booked it on Priceline where I let them pick the hotel. They picked this one and I couldn't have been happier! The room wasn't big, but it was perfect for a quick trip to NYC. The price was AMAZING! ($67/night) Clean, comfortable, great staff, beautiful lobby, blazing fast elevators, and convenient to everywhere in Manhattan: Empire State Bldg, Madison Square...

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2Thank B D
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for your wonderful comments, very appreciated. Looking forward in seeing you as a return guest. Best regards,

West Midlands
Reviewed 1 week ago via mobile

My husband and I and another couple stayed at the Jolly Madison Towers from the 5th to the 8th Dec 2016. On arrival we were checked in by Deniz who couldn't have been more helpful. She was friendly and very knowledgeable. She recommended the Greyline open bus tour which was really good value for money. We were there to celebrate...

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1Thank Queenie619
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for the wonderful comments. A special thank you for complimenting our GSA Deniz. We are pleased that we met your satisfaction and look forward in having you as a return guest at the hotel. Best regards,

Reviewed 1 week ago

My exhaustive attempts to contact the General Manager, Txema Ripa, have gone unanswered. This tells me he prefers to answer to the 30+ consumer protection agencies I will contact instead. Here is my original message to him: Mr Ripa, My wife and I stayed at the Jolly Madison Towers (Rooms 961 then 609) over the Christmas weekend. I am contacting...

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1Thank Charlie P
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, We did answer to the complaint that your wife had sent us. If you wish you can write us at our general e-mail address. Best regards,

Kidderminster, United Kingdom
Reviewed 2 weeks ago

I stayed here with my daughter just before christmas - we had one of their newly refurbished rooms which was lovely... staff were very helpful.... location was perfect.. considering the price we paid which was a fair price would definitely recommend...

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1Thank 455KarenH25
Txema R, General Manager at NH New York Jolly Madison Towers, responded to this review

Dear Guest, Thank you for staying at the NH New York Jolly Madison Towers and for the much appreciated comments and recommendation. Best regards,

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 

Additional Information about NH New York Jolly Madison Towers

Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Price Range: $129 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, HotelsClick and Cheap Tickets so you can book your NH New York Jolly Madison Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York
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Questions & Answers

Here's what travellers have asked, with answers from NH New York Jolly Madison Towers staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to premium room and ask for view of empire state building”
 of 5 bubbles xxljpxx, 13 Jan 2017 | Read review
“We didnt have a view but we didnt mind as we didnt plan on spending much time in room. We had a lovely room that had been refurbished....”
 of 5 bubbles 455KarenH25, 4 Jan 2017 | Read review
“Go elsewhere It is a good location but that is all it has going for it. It was so good moving onto the Elara In Las Vegas”
 of 5 bubbles hamsters21, 24 Dec 2016 | Read review
“They need new Windows.”
 of 5 bubbles moragh917, 23 Dec 2016 | Read review
“ask for the quiet side of the hotel”
 of 5 bubbles icon1966, 14 Dec 2016 | Read review
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