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New York Marriott East Side

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New York Marriott East Side
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2,046 Reviews from our TripAdvisor Community

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There are newer reviews for New York Marriott East Side
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Showing 1,795: English reviews
London, United Kingdom
Reviewed 26 August 2014

Spent the weekend there on my first trip to NYC. Had booked a superior room, but as I am platinum elite, they kindly upgraded me to a junior suite (great customer service from Carmen and Allan H. who were friendly, polite and very happy to help) . The hotel itself is an ageing property - last renovated about 7 years...

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Helpful?
Thank Mamnai
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Thank you for your recent visit to the Marriott East Side hotel and also for taking the time to give us your honest feedback . It is great to receive and discuss your warm comments regarding two of our employees. I am sorry to hear you were disappointed with the quality and upkeep of the hotel. However, I...

south dartmouth ma
Reviewed 25 August 2014

I spent Saturday August 23,2914 at the East Side Marriott. The front lobby staff was gracious and the Room 324 was more the adequate for my daughter and me. The beds were fine and the shower was amazing. The only caviate to the trip occured on Sunday morning. My daughter wanted to sleep in so being an early riser I...

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Thank titleist1
San Pedro Sula, Honduras
Reviewed 21 August 2014

When I saw the hotel at the web site I was impressed by the lobby, but that is because they show a professional photo, once in there the lobby it not so impressive and rather small and the whole building does not look so modern or cool. After making my reservations I read about what they call a virtual concierge,...

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Helpful?
Thank Carlos R
Toronto
Reviewed 20 August 2014

My friend and I stayed over the past weekend from Aug 15-18.2014. I had stayed at this location before, maybe 5 or 6 years ago. I've already had a pretty decent vibe about this place. Upon arrival, we were able to check into our room in the morning. Which it was very convenient, since we wanted to settle down, refresh...

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4Thank KCHO87
Leusden
Reviewed 19 August 2014 via mobile

Two years ago I run screeming fr the Waldorff Astoria, that became a Hilton factory and everlasting construction site, and this Marriott saved us. Today we are back in NYC and I tested whether this was just luck or standard. It is proven that thos Marriott has outstanding staff. True welcome, very polite, helpful, free upgraded room, free wifi, and...

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2Thank TomWildenburg
Ann Arbor, Michigan
Reviewed 19 August 2014

This hotel is a well kept secret. It is off the beaten path of times square and yet easy walking distance to get to all the tourist spots. The staff from the bellman, to the front desk and lounge attendants are very helpful and nice. Harriet in reservations is absolutely the best!

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Thank Jeanne M
Dallas, Texas
Reviewed 19 August 2014

One of the best hotel locations in Midtown and convenient and walkable to almost anywhere. Subway via grand central station is just blocks away. Hotel staff are friendly however frequent stayers will start to see issues. There is NO Room service available and the resturant that does serve food will not bring it to you. This is very frustrating when...

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3Thank Cpate001
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning We are pleased you choose the Marriott East Side hotel for your recent stay.Thank you for taking the time to share your thoughts with us. We appreciate you bringing these issues to our attention. From your comment, it seems you were dissatisfied with our service and the amenities provided and for that we sincerely apologize for any inconvenience...

Hampshire
Reviewed 18 August 2014

This was my second visit to this hotel. It is a clean and comfortable hotel but I experienced several problems during my stay, albeit fairly minor. The lifts are possibly the slowest I've ever experienced which becomes a bit tedious after a while. However, when you do get to your room they are spacious, well appointed and looking fairly fresh....

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2Thank iRyan81
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good morning Thank you for choosing to stay with us on your recent visit to the New York area and also for taking the time to give us your honest feedback . We appreciate you bringing these issues to our attention and will definitely share them with our team. Let me also take this opportunity to apologise for any inconvenience...

Ann Arbor, MI
Reviewed 17 August 2014

Had a great time staying here in August 2014 when were were in town to see some shows. The staff was great and very friendly. We did check in with the concierge about options for bus tours and places to go to, but did not find their advice to be that good. So ask your friends before you go for...

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1Thank richboys
rome, italy
Reviewed 17 August 2014

The hotel is in fashionable East side,at walking distance with the very center of Manhattan,with a metro station across the corner.area is nice and safe,the hotel is confortable but rooms are basic and lack of amenities.breakfast is good but expensive..The hall lack a few chairs,at least for older guests,but finally this is is a place where i 'do back.

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2Thank enzosav
Rae525, Manager at New York Marriott East Side, responded to this review

Good Morning, We are very happy to hear that you truly got to enjoy the amazing location of the New York Marriott East Side and all the local pleasures and amenities we have to offer! I'm sorry the overall style and set up of our lobby and guestrooms were not completely satisfactory to you, but this is something we are...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Avenue, New York City, NY 10017
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $249 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Travelocity and Jetsetter so you can book your New York Marriott East Side reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#65 Green Hotel in New York City
#180 Luxury Hotel in New York City
#231 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott East Side staff and other travellers.
28 questions
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Questions? Get answers from New York Marriott East Side staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beds are small and so is the room.”
 of 5 bubbles divaindec, 21 Feb 2017 | Read review
“upper floor, away from elevators, corner room”
 of 5 bubbles Joseph310, 21 Feb 2017 | Read review
“ask for a room on a high floor away from elevators a ice/vending machines”
 of 5 bubbles CaptnGphs, 23 Jan 2017 | Read review
“high floor, away from elevator and ice machine. The rooms in front of the elevator are pretty noisy.”
 of 5 bubbles ArendJS, 17 Jan 2017 | Read review
“2103 was very comfortable - two double beds.”
 of 5 bubbles Allie_Zoe, 17 Jan 2017 | Read review
5 of 5