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New York Marriott East Side

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2,061 Reviews from our TripAdvisor Community

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There are newer reviews for New York Marriott East Side
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Showing 1,809: English reviews
Toronto, Canada
Reviewed 3 July 2014

We just returned from a 4 night stay at the East Side Marriott in NYC. What makes our stay unusual is that we stayed in 2 different suites. The first suite was on the 4th floor. Clean, 2 double beds and not as noisy as you would think being close to the street. The room is small, but overall, it...

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2Thank SerenityNow_10
Atlanta, Georgia
Reviewed 30 June 2014

I rated this as "very good" because in general it is a very good hotel. I would absolutely stay there again without hesitation for a business trip. I would likely not stay there for leisure - which this trip was. I took my six year old granddaughter to NYC, American Girl and all that. The room was great - even...

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Thank Andrea S
Los Angeles, California
Reviewed 30 June 2014

I have updated this review regarding an additional post-stay problem. I originally rated it two stars, now down-graded to one star. (You can't give less.) While I'll stay at other Marriott properties (and, indeed, have two upcoming Marriott reservations), I'm done with the East Side Marriott. I've stayed here before and I chose it again because it was convenient for...

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2Thank SoCalTraveler91356
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Once again, thank you for the update regarding your recent stay with us. We appreciate you bringing the issues to our attention. However, we would like for you to contact us at your convenience to further discuss these issues or please let us know how we can contact you. Thank you

Charleston, South Carolina, United States
Reviewed 26 June 2014

Stayed here for three nights while working with a client. Nice older Manhattan hotel and they have put in a considerable amount of money into the Executive Lounge. This is probably the nicest lounge I have been in within any Marriott in the world. It seems they just reopened it after updating and is very nice. Almost feels like you...

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Thank Sean F
Baton Rouge, Louisiana
Reviewed 24 June 2014

An annual trip to New York during Memorial Day weekend for us is as sure a way to begin summer as for some people to go to the beach. So, without fail, each year we pack our bags,board a plane, and arrive at Laguardia for a fun filled long weekend. There is no doubt....we may stay at different hotels throughout...

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2Thank Kjnbear
andover, ma
Reviewed 22 June 2014

Our hotel of choice is the Marriott chain, but this hotel did not live up to expectations. It is in a great location, but it is a little worn. The lounge area has the ambience of a cafeteria. It is noisy, not cozy in any way, and way too lighted. We actually had drinks there for a couple nights. When...

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1Thank barharborvisitor
Marriott E, Guest Service Expeditor at New York Marriott East Side, responded to this review

Good afternoon Thank you for your recent visit to the Marriott East Side Hotel and also for taking the time to share your concerns with us. You indicated in your review that you were disatisfied with the ambience in the lounge (more suited for a cafeteria) and that it was very noisy and not cozy at all and overall, did...

San Diego, California
Reviewed 20 June 2014

I stayed here three times. Nice location, room standard is just ok - there are better choices closeby. The lounge is closed on weekends, my experiences with the staff are mixed: Some are nice, some others are not as friendly or helpful as I would expect it. Overall a slightly below-average experience, compared with other Marriott properties in the same...

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1Thank benwrm
Macon, Georgia
Reviewed 17 June 2014

Stayed here for a recent business meeting at the hotel and extended a few days. I found the property to have a great location with a friendly staff. By New York standards, I found the size of the room to be generous and the on site amenities to be great including the lobby lounge/cafe. We would definitely consider staying here...

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2Thank DigDox
Salt Lake City, Utah
Reviewed 16 June 2014

Stayed here 10 years ago and remember it as being nice. Well, I don't think the carpets have been cleaned since then. The whole place has a worn, dingy feel--you know, dust and fluff along the baseboards, stained carpet, fingerprints and smudges everywhere, worn linen. What a disappointment. Marriott's quality is becoming more uneven. Would not stay here again.

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3Thank Fleng2014
Marriott525, Manager at New York Marriott East Side, responded to this review

I would like to thank you for taking time out of your day to send us some feedback. I will ensure that this information about the room is shared with our team to make sure we are providing the best experience for our guests. We strive to show all our guests an exceptional hospitality experience in regards to our service...

Washington DC, District of Columbia
Reviewed 15 June 2014

It has been a long time since we were in NYC. Since it was where our wedding hosts were staying. The location is wonderful. It was an easy cab ride or walking to the places we needed to be. Our room was pretty good. We like to have 2 double beds and we had plenty of room. Nice closet for...

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Thank dcdogmom
Marriott525, Manager at New York Marriott East Side, responded to this review

First, I would like to thank you for choosing to stay with us at the Marriott East Side. Our goal is to always provide brilliant and consistent service to all of our guests and I do apologize that we did not meet your expectations during your past stay. We definitely appreciate you feedback and that you took the time to...

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Staying in Midtown

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 

Additional Information about New York Marriott East Side

Address: 525 Lexington Ave, New York City, NY 10017-1204
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $307 - $793 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Reservation Options:
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side
Hotel Style:
#66 Green Hotel in New York City
#179 Luxury Hotel in New York City
#231 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott East Side staff and other travellers.
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Questions? Get answers from New York Marriott East Side staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a high floor or the traffic keeps you awake”
 of 5 bubbles MIADangerous, 13 Mar 2017 | Read review
“My room was on the 6th floor, 49th street and that was quite noisy (did not bother me though)”
 of 5 bubbles 567dennisk, 13 Mar 2017 | Read review
“Beds are small and so is the room.”
 of 5 bubbles divaindec, 21 Feb 2017 | Read review
“upper floor, away from elevators, corner room”
 of 5 bubbles Joseph310, 21 Feb 2017 | Read review
“ask for a room on a high floor away from elevators a ice/vending machines”
 of 5 bubbles CaptnGphs, 23 Jan 2017 | Read review
5 of 5