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New York Marriott East Side

2,283 reviews
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Traveller (443)
Room & Suite (283)
Dining (26)
Overview
  • Excellent27%
  • Very good45%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“m club”(39 reviews)
“great location”(341 reviews)
Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Mar. 11Mar. 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,283)Write a Review
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All reviewsthe concierge loungem clubgreat locationnew yorktimes squarelexington averockefeller centergrand central stationcorner roomfew blocksstreet noisewould stay here againchrysler buildingbell staffhigh floorfitness centerearly check
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801 - 805 of 1,981 reviews
Reviewed 5 February 2015

We stayed for a 5 night break over thanksgiving 2014. Being a Marriott hotel we were surprised to find that there were no minibar, no room service. I would have expected that in a courtyard hotel, but not this one, dissapointing. The room itself is...More

1  Thank Oleus
Response from Marriott E, Guest Service Expeditor at New York Marriott East SideResponded 6 February 2015

Good morning Thank you for your recent visit to the Marriott East side hotel and also for taking the time to give us your honest feed back regarding your stay. Your feedback is highly appreciated. I am sorry you were disappointed with your stay and...More

Reviewed 1 February 2015

hotel is fine from what I can tell so far. I was very surprised that they were hesitant to give me a late check out despite being a lifetime platinum member. I also was very surprised that there were no menus in the room --...More

Thank mjmarshpa
Response from Allan995, Manager at New York Marriott East SideResponded 2 February 2015

Good Afternoon, Thank you for taking the time to give us feedback in regards to your recent stay at the New York Marriott East Side. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More

Reviewed 31 January 2015

There was something very wrong with this hotel - the odour wafting up from the lower ground floor could only be described as au de sewerage. Our 6 night stay at $1000 US a night should have been memorable for other reasons than the shoe...More

1  Thank Birt1964
Response from Allan995, Manager at New York Marriott East SideResponded 1 February 2015

Good Afternoon, Thank you for feedback and sharing your concerns related to odor on your room floor that you have stayed in and also the Front Desk not helpful when you had come to enquire about basketball tickets. Please accept our sincere apologies for the...More

Reviewed 22 January 2015

Although staff were helpful, the hotel is dated and expensive ($200USD for breakfast for 4 people), and no internet access unless an exorbitant fee is paid. The room was very small in comparison to other Marriott hotels we've stayed at, but were clean. The positive...More

1  Thank Elmejor001
Response from Daniel W, Manager at New York Marriott East SideResponded 24 January 2015

Greetings, We want to sincerely thank you for taking the time to share your experience with the New York Marriott East Side. You indicated in your response that despite the helpful staff and great location, we unfortunately did not meet your expectations that you have...More

Reviewed 22 January 2015

We stayed here over Thanksgiving. Rooms were a decent size, for Manhattan. The staff was accommodating. The price was decent, for Manhattan. The rooms were very clean. Ideal location for anywhere you want to go in the Big Apple. Good choice for tourists.

Thank BarkyBryan212
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$189 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Green Hotel in New York City
#189 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$189 - US$593 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Green Hotel in New York City
#189 Luxury Hotel in New York City
#224 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (443)
Room & Suite (283)
Dining (26)
Pool & Beach (1)
Amenities (23)
Business Centre & Event Rooms (6)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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bellar0se1995
16 January 2018|
AnswerShow all 2 answers
Response from Allan995 | Property representative |
Good Day, Local tickets can be purchased from the Concierge Desk, there is no fee for the mini fridge which we have in every room. Sorry to let you know that we do not have a pool. Regards Allan
0
Votes
mrhcosalter
21 October 2017|
AnswerShow all 9 answers
Response from Mary H | Reviewed this property |
Yes they do, we used it when we checked out.
1
Vote
MOMOF2B
12 September 2017|
AnswerShow all 4 answers
Response from KM579 | Reviewed this property |
It’s open but there are no evening snacks available on Friday or Saturday nights.
0
Votes
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Room Tips
"Ask for a high floor, you will not hear as many sirens and horns if so."
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"Avoid hotel"
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"Ask for a high floor as Lexington Ave is always busy and rubbish collectors seem to take delight in..."
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"High floor - lower floors very noisy from traffic/sirens outside."
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