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We stayed for a 5 night break over thanksgiving 2014. Being a Marriott hotel we were surprised to find that there were no minibar, no room service. I would have expected that in a courtyard hotel, but not this one, dissapointing.
The room itself is...More
1 Thank Oleus
Response from Marriott E, Guest Service Expeditor at New York Marriott East SideResponded 6 February 2015
Thank you for your recent visit to the Marriott East side hotel and also for taking the time to give us your honest feed back regarding your stay. Your feedback is highly appreciated. I am sorry you were disappointed with your stay and...More
hotel is fine from what I can tell so far. I was very surprised that they were hesitant to give me a late check out despite being a lifetime platinum member. I also was very surprised that there were no menus in the room --...More
Response from Allan995, Manager at New York Marriott East SideResponded 2 February 2015
Thank you for taking the time to give us feedback in regards to your recent stay at the New York Marriott East Side.
As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our...More
There was something very wrong with this hotel - the odour wafting up from the lower ground floor could only be described as au de sewerage. Our 6 night stay at $1000 US a night should have been memorable for other reasons than the shoe...More
1 Thank Birt1964
Response from Allan995, Manager at New York Marriott East SideResponded 1 February 2015
Thank you for feedback and sharing your concerns related to odor on your room floor that you have stayed in and also the Front Desk not helpful when you had come to enquire about basketball tickets. Please accept our sincere apologies for the...More
Although staff were helpful, the hotel is dated and expensive ($200USD for breakfast for 4 people), and no internet access unless an exorbitant fee is paid. The room was very small in comparison to other Marriott hotels we've stayed at, but were clean. The positive...More
1 Thank Elmejor001
Response from Daniel W, Manager at New York Marriott East SideResponded 24 January 2015
We want to sincerely thank you for taking the time to share your experience with the New York Marriott East Side.
You indicated in your response that despite the helpful staff and great location, we unfortunately did not meet your expectations that you have...More
We stayed here over Thanksgiving. Rooms were a decent size, for Manhattan. The staff was accommodating. The price was decent, for Manhattan. The rooms were very clean. Ideal location for anywhere you want to go in the Big Apple. Good choice for tourists.
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.