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New York Marriott Marquis

CancelonUS$254*
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Certificate of Excellence
GreenLeadersBronze level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$302*
US$254*
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US$278*
US$278*
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New York Marriott Marquis
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10,152 Reviews from our TripAdvisor Community

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Showing 8,426: English reviews
Rio de Janeiro, RJ
Reviewed 19 June 2015

I've stayed here twice — two summers in a row — so this review is based on two experiences. I was here for work both times. The second time, my company basically made me stay here even though I'd have preferred elsewhere. They have a ton of corporate rates/discounts, so you see a lot of people staying here for work....

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Helpful?
2Thank vegtravel4
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Please accept our apologies for the issues that you experienced during your stay. Our goal is to provide each guest with a positive experience and everything we do is aimed at ensuring you are comfortable. We will review these issues with our respective teams in order to work on retraining where necessary. It is unacceptable for your requests to have...

Jamaica, New York
Reviewed 19 June 2015

NYC hotels are notorious for overpriced, overvalued and uninspiring hotels. However, a recent visit to the Marriott marquis in times square challenged that reality. A tall and bold building in the heart of times square, you'd think that the guests would get lost in the eyes of the staff as they attend to the sprawling complex that is the Marriott...

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1Thank marcos A
Athens, Texas
Reviewed 19 June 2015 via mobile

Warning this review is from the perspective of one of their platinum elite customer. Marriott really let me down with this stay as someone who wants to treat his family to a nice stay foolishly thinking they'd give the family the treatment he's seen at other locations on business earning that status. To be fair it's a very nice facility...

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Helpful?
2Thank Paul M
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for sharing your review and for your loyalty as an Elite Member with Marriott Rewards. We are always looking for ways to recognize our most frequent customers and I'm sorry to hear that our team was unable to do so during your past stay. Our Concierge Lounge policy follows the terms of the Elite Benefits of Marriott Rewards...

Groton, Massachusetts
Reviewed 18 June 2015

The location is good in as much as its on Times Square - so you want a room on a high floor due to the noise. Overall the hotel itself is fine - my room was nothing special but worked well enough and was clean. This is essentially a tourist hotel - so bustling with lots of families coming and...

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Helpful?
2Thank Alan P
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for choosing our hotel and taking the time to provide your feedback. I'm sorry to hear about the issues that you experienced though and we will use your feedback to work on improvements to ensure consistent service. Everything we do is aimed at providing you with a positive guest experience and we hope you'll give us the pleasure...

Mangalore, India
Reviewed 17 June 2015

Stayed in this hotel on my first ever trip to NewYork city, wanted to be in the centre of action… after paying 499$+++ thought this hotel would be top-class… we had to pick up our own luggage …to the 8th floor lobby….it looked like an airport check in counter…the check was super fast…the room big and neat….but beware there is...

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2Thank Vindav
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

Thank you for your feedback and please accept our apologies that we were unable to meet your expectations. Our team works hard to ensure each guest has a pleasant stay and we will use your comments to ensure we are consistently meeting this goal. We do offer many great value added packages, some that include breakfast so please be sure...

San Mateo, California
Reviewed 17 June 2015

The hotel double booked my room, so while I was sleeping I had a male enter my room. I screamed and was terrified (as was he). It also took a toll on me the next working day because I couldn't sleep. I had to come forth and ask for compensation (not like they offered it upfront). What about new age...

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3Thank Rumlings
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

We're so sorry to hear about this issue that you experienced during your stay and can imagine how frightening this must have been for you. The safety and security of our guests is our top priority and we will ensure this matter is handled immediately so that this does not recur.

Burleigh Heads, Australia
Reviewed 17 June 2015

We stayed at the Marriott Marquis Times Square in May and had a wonderful time. It's right in the hub of the city. Theaters surround the hotel. Our hotel room looked right out onto Times Square. I loved looking out of our window each day. When we return to New York in the future this would be our place to...

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1Thank Tootti
Charlotte, North Carolina
Reviewed 17 June 2015

If you want to be in the center of everything, than this hotel is for you....in the middle of times square and next to broadway theaters, it is a great location....but be forewarned, there are crowds, no matter the time or day....the hotel itself is a bit dated...typical marriott surroundings...service is good...food is so-so...However, if being close to everything is...

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Thank tilleya
Atlanta, Georgia
Reviewed 16 June 2015

One of the bigger hotels I've stayed in. This hotel is also one of the best I have spent time in. This hotel has heart and employees who work to make it a better place. I would always chose something a bit more cozy BUT staying at this hotel is warm and friendly. I would stay here again.... I already...

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Thank Iamcosmo
Reviewed 16 June 2015 via mobile

We stayed at the New York Marriot Marquis in early June 2015, as a family of two adults and two children. The hotel is well located right on Times Square, but it is old and crying out for refurbishment. The place is just plain tired. Don't expect any modern day conveniences such as bottled water in the room or assistance...

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Helpful?
1Thank Zambezi20
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review

We appreciate you staying and taking the time to provide your feedback. Please accept our apologies that we were unable to meet your expectations - or our own for that matter. Your comments will be discussed with our management team so we can take your suggestions into consideration for the future. Our Concierge is always willing to assist with activities...

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Broadway Lounge
Broadway Lounge
Cuisines: American, Bar
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Perfect for business & leisure travel, this world-class NYC hotel is located in the Times Square theater district of Manhattan and features newly renovated hotel rooms, event venues and restaurants. ... more   less 

Additional Information about New York Marriott Marquis

Address: 1535 Broadway, At 45th Street, New York City, NY 10036-4077
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $438 - $824 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — New York Marriott Marquis 4.5*
Number of rooms: 1957
Reservation Options:
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Also Known As:
New York Marriott Marquis Hotel New York City
Marriott New York City
Marriott Marquis New York
Marriott Hotel New York
New York City Marriott
Marriott Times Square
Marriott Marquis Times Square
Marriot Marquis
Hotel Style:
#59 Green Hotel in New York City
#129 Family Hotel in New York City
#134 Luxury Hotel in New York City
#141 Romantic Hotel in New York City
#146 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from New York Marriott Marquis staff and other travellers.
197 questions
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Questions? Get answers from New York Marriott Marquis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view - ours was magnificent, our colleague's was not”
CarolineS901, 27 May 2017 | Read review
“we were on floor 43 overlooking times square - brilliant views”
peterbG5146TR, 27 May 2017 | Read review
“Rooms with Times Square views are expensive, but worth the extra”
677vickiw, 26 May 2017 | Read review
“Was concerned about noise - very quiet!”
Alexa8776, 25 May 2017 | Read review
“Faucet drain was clogged and was fixed. ”
GoldenLira, 25 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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