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Novotel New York Times Square

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Novotel New York Times Square
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4,649 Reviews from our TripAdvisor Community

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Showing 1,952: English reviews
Worcestershire, United Kingdom
Reviewed yesterday NEWvia mobile

Great location, amazing service right from check in to room service every day. Rooms are a great size with really comfy beds and a fabulous view. Breakfast is the best I've had in New York and great value. Thank you Novotel we are having a great holiday

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Helpful?
Thank Beverley B
Thalwil, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 5 January 2017

We were two couples and we spent four nights mid December (two adults and two elderly). The hotel is perfectly located to be able to walk around the main attractions. Check in and Check Out was trouble free and the concierge explained me the way to get the free WiFi connection - up to 3 devices per card. The room...

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Helpful?
2Thank Lara8800
About Hotel's Favourite Review
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Lara8800, Thank you so much for sharing such a nice and informative review, I am thrilled to hear you've enjoyed a comfortable stay at the hotel and will certainly share it with the rest of the team. It is always a pleasure when guests are satisfied with their stay as it encourages us to continuously strive for the perfect...

Aberdare, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed her for 6 nights 1-7 January great location easy walking distance to many tourist locations we emailed the hotel before arriving and asked for an view of Times Square and was thrilled when we arrived to see our view from our room staff freindly and helpful would definitely return had an great deal with British airways

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Helpful?
1Thank Christopher A
Saratoga, California
Reviewed 4 days ago NEW

I enjoyed staying at this hotel. Great location, rooms were very clean. Most responsive housekeeping that I've experienced. I left my Notre Dame Goft Shirt in the room by mistake. I call and left a VM. Hector Sanchez from housekeeping promptly returned my call. He gave some instruction to send via email. Within a few hours, the shirt was in...

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Helpful?
Thank eavhpatel
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear Eavhpatel, Thank you so much for this nice review, I have already shared it with our team and of course Hector. It was our pleasure and we hope we will welcome you again soon! In the meantime, have a lovely weekend. Kind regards, Nuria On behalf of the Novotel Management team

Central Florida, Florida
Reviewed 4 days ago NEWvia mobile

This was my first time staying here and I was impressed. The rooms are large which isn't typical in NYC. Very modern room and bathroom and extremely clean hotel. Awesome bar and restaurant in the lobby. It was a little pricey but great quality and service. Will definitely stay here again! Walking distance to broadway shows and could see Times...

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Helpful?
Thank mzscruz
NovotelNYC, Executive assistant at Novotel New York Times Square, responded to this review

Dear Mzscruz, Thank you for this glowing review! I will certainly share it with the team as we continuously strive to provide the best customer service. This will serve as encouragement. I wish you a lovely weekend and hope we can welcome you again soon. Kind regards, Nuria

San Francisco, California
Reviewed 5 days ago NEW

This place was built to accommodate. Really comfortable and quiet rooms, great showers located in a central location perfect for MOMA and Broadway shows. The split elevators are kind of annoying but we never had to wait for elevators at either bank. Friendly staff and good nights sleep.

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Helpful?
Thank James C
NovotelNYC, Executive Assistant at Novotel New York Times Square, responded to this review

Dear James C, Thank you very much for your nice feedback. I am happy to hear you've enjoyed a nice comfortable, quiet stay with us and that you were able to also enjoy the many attractions of this city. I wish you a lovely weekend and do hope we will get to welcome you again soon! Kind regards, Nuria

Dunvegan, United Kingdom
Reviewed 5 days ago NEW

Chose this hotel because of its proximity to, and stunning views of, Times Square. On this front we were not disappointed. Amazing! Also meant that all major attractions and theatres were in very easy reach, together with an enviable amount of diners, bars restaurants etc for other evening meal and breakfast options. The staff were all fantastically helpful (except one...

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Helpful?
Thank Andy B
Gosport, England, United Kingdom
Reviewed 6 days ago NEW

Very nice hotel in a great location. Handy for the shops and theatres. Very clean and comfortable. Our room was on the 27th floor so we were not too bothered by the street noise. If I did go back to New York I would definitely stay in this hotel again.

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Helpful?
Thank Judy S
Sydney, Australia
Reviewed 1 week ago NEW

Definitely not average but just good enough due to the fact the the location was excellent. You are right in times square and you can walk to the park easily. Small room so maximum of 2 people , we were 3 so a little squeezy but we made it work. Good price for New York Accommodation at such a good...

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Thank Dora K
Norwood, Massachusetts
Reviewed 1 week ago

I can not say enough about the hotel accommodations, the bell hops and the hotel staff! This place went above and beyond my expectations ! The only dull on this gem is the hotel bar staff. Atrocious service, rude, and overall poor customer service. They need to retrain these people and the hotel would have received a 5th star!

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Helpful?
1Thank sloboni

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 

Additional Information about Novotel New York Times Square

Address: 226 W 52nd Street, New York City, NY 10019-5802
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $252 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel New York Times Square 4*
Number of rooms: 480
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Hotels.com, Cheap Tickets, ACCOR, Travelocity, Priceline and Jetsetter so you can book your Novotel New York Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York
Hotel Style:
#4 Green Hotel in New York City
#79 Family Hotel in New York City
#98 Romantic Hotel in New York City
#100 Business Hotel in New York City
#107 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Novotel New York Times Square staff and other travellers.
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Questions? Get answers from Novotel New York Times Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Times Square view (more expensive but fabulous views!) but with NO INTERCONNECTING DOOR”
 of 5 bubbles AndyB220, 15 Feb 2017 | Read review
“The higher up the room the less street noise”
 of 5 bubbles 154judys, 14 Feb 2017 | Read review
“We stayed on the 32nd floor facing times Square and it was spectacular!!”
 of 5 bubbles sloboni, 13 Feb 2017 | Read review
“Room 1105 has a perfect view of Time Square and the only street sound you will hear is if a fire truck goes by.”
 of 5 bubbles scope244, 12 Feb 2017 | Read review
“Request a room facing Broadway or Times Square for the best views.”
 of 5 bubbles jgarcia83, 12 Feb 2017 | Read review
5 of 5