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Paramount Hotel Times Square New York

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Traveller (1478)
Room & Suite (820)
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Overview
  • Excellent19%
  • Very good33%
  • Average23%
  • Poor13%
  • Terrible12%
Travellers talk about
“times square”(772 reviews)
“rooms are small”(169 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
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Offers from Paramount Hotel Times Square New York
Special Price: 15% OFF + 3 FREE REWARDS
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Rooms
Jun. 5Jun. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,260)
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481 - 485 of 3,493 reviews
Reviewed November 6, 2017

This hotel was booked as a birthday celebration for 4 nights. The hotel had been advised that there were three guests, one of whom was slightly disabled so the room needed to be appropriate for 3 people and with enough storage for bags and a...More

1  Thank Marie W
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded November 7, 2017

Thank you for your feedback, Marie. We're disappointed to hear that you were not completely satisfied with your experience with us. We are dedicated to providing our guests with quality service and comfort. It's unfortunate to know that you felt we could have done a...More

Reviewed November 5, 2017

I stayed in many hotels in US and in NYC but this was the poorest experience I ever had. First, I booked 2 rooms and when we arrived around 1:30 pm, they said rooms will be ready after 4:00 pm and I asked them to...More

1  Thank doliche
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded November 6, 2017

Dear Guest, we appreciate you taking the time to share your feedback. It's disheartening your stay with us was disappointing. We strive for quality so it's unfortunate that our service and room sizes didn't meet your expectations. We also regret that our cleanliness was less...More

Reviewed November 5, 2017

We arrived at 11am, and couldn't get into our room until 4pm, though there is somewhere you can leave luggage. The lobby is lovely, though very dark, and impressive. The rooms however, are not! Firstly we were given room number 425, which was the smallest...More

Thank Yvonne S
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded November 6, 2017

We appreciate the feedback, Yvonne. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving...More

Reviewed November 4, 2017

I have booked the Hotel using Priceline and on top of the Priceline charge the Hotel tried to take an additional 32USD as mandatory fees on GYM, Phone and Wifi. When I pay using an external website I do not expect to get extra mandatory...More

Thank OferBrown
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded November 6, 2017

We appreciate you taking the time with share your feedback, OferBrown. It's unfortunate you didn't notice all fees associated with your booking. We are able to offer a variety of additional services with the aid of our facilities fee. We'll be sure to address your...More

Reviewed November 4, 2017 via mobile

Disappointed that the room was so basic, could be better! Never stayed in a room with only one bedside table next to a double bed, no where to put toiletries in the bathroom...had to use the seat in the shower, very small desk in the...More

Thank Angela_Marie_10
Response from Alex K, General Manager at Paramount Hotel Times Square New YorkResponded November 5, 2017

We appreciate the feedback, Angela. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our features and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$166 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$166 - US$446 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#228 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (1478)
Room & Suite (820)
Dining (72)
Amenities (63)
Family and Play Areas (7)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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les1066
May 9, 2018|
Answer
Response from leli67 | Reviewed this property |
Yes I went from Edinburgh/Dublin/ jfk & it was fantastic
1
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les1066
May 6, 2018|
AnswerShow all 3 answers
Response from Zakcoops81 | Reviewed this property |
I paid £35 facilities fee per night when booking so I was aware of this charge even though I didn't use the facilities mentioned & then was faced with an extra $80 per night fee when I checked in.
0
Votes
Room Tips
"Didn't matter"
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"apparently, rooms on the back side have less street noise/may be quieter, but there may be noise from..."
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"No restaurant and 3rd floor views of a building"
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"As Close to the Top as possible, Street Noise is Loud."
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