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The Manhattan at Times Square Hotel

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6,044 Reviews from our TripAdvisor Community

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Showing 3,979: English reviews
Hoddesdon, United Kingdom
Reviewed yesterday NEW

This Hotel is an ideal location for exploring the major tourist attractions. A few minutes walk from Central Park, The Rockefeller Centre, Times Square and and a bit further to the Empire State building. It is also very close to Subway line 1 which takes you down to Battery park for a trip to Ellis Island and the Statue of...

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Helpful?
Thank Gary W
Cardiff
Reviewed yesterday NEW

Looks impressive from the outside but the rooms are so dated, dirty, old, dusty and in desperate need of new carpet and furnishings. The dust everywhere is incredible and the bathrooms, carpet and curtains were dirty. Maxine on reception was so helpful and moved us on the first day as my friend and I have asthma and could breath in...

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Thank CardiffTilly
Orefield, Pennsylvania
Reviewed 2 days ago NEW

I stayed here for one night to celebrate my daughter's 16th birthday. It was a great location with time square only a few blocks away and in clear eye site of the hotel. Rockefeller Center was even closer, as was a subway station. We had two connecting rooms on the 21st floor. The rooms were clean and the bedding was...

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Thank Maureen C
Duncanville, Texas
Reviewed 2 days ago NEWvia mobile

The hotel's pictures online are very different from the reality. The room was very small, which was to be expected. The location was great. One of our beds was in terrible condition. The mattress springs popped AND creaked when you moved. The bed was also U-shaped....which made for two horrible nights. The bathroom was dirty: the floors had not been...

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Thank Modanochk
Leverett MA
Reviewed 2 days ago NEW

Having stayed at several dozen New York City hotels, I know what is out there. The Manhattan Hotel occupies a superb midtown location, and that is where the accolades end. At the front desk I was hit with a mandatory "previously undisclosed resort fee" of $32 for use of phone and wi-fi. If I had another place to stay, I...

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Thank ShamanCuervo
Reviewed 2 days ago NEWvia mobile

EVERYTHING WAS GREAT, there was this guy working in starbucks of the hotel named Mohammad chowdhury, was very friendly and helpful. Great location, clean and comfortable rooms and beds and showers. Thanks for everything

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Thank Arteen J
Severna Park, Maryland
Reviewed 2 days ago NEW

I experienced awesome customer service from Dolly and Mohammed from the snack bar / during breakfast.They both were so helpful and went out of there way to accommodate myself and others I was traveling with.

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1Thank mitzoo11
Independence, Ohio
Reviewed 3 days ago NEW

The location is fantastic...right on Times Square and close to Broadway theater, but the rooms are dated and dirty. The vanity in the bathroom was falling off the wall and the lighting was awful. The carpet in the room disgusting and the hallways from the elevator are dirty, scuffed and looks like they haven't been painted since the 60's. If...

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1Thank anita f
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Dear Guest, We appreciate the feedback. We're disappointed that your experience with us was less than ideal. We hold ourselves to a higher standard. Your satisfaction is important to us so we'll be addressing your concerns with our team moving forward. We look forward to sharing a more positive experience with you soon. Have a great day. Yours in Hospitality,...

Barcelona, Spain
Reviewed 3 days ago NEWvia mobile

Really nice service, Mohammed and Dolores are amazingly sweet people. You will feel like home, close to times square and fantastic location. We will be back for sure, as soon as we come back to New York, we will choose the Manhattan at Times Square for sure!

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Helpful?
Thank JoseLturiel
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the excellent review, Jose. We're happy your experience with us was so lovely. We endeavor to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We look forward to sharing another amazing experience with you. Have a...

Reviewed 3 days ago NEWvia mobile

Very good place, perfect location just few walks away from times square.. they have a good service specially Mohammed and Dolores from the breakfast corner.. they have a good attitude and all the staff.. im absolutely come back to this nice hotel definitely i recommend to my friends in california.. good job guys!!

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Helpful?
Thank Rajhi L
Brendan M, General Manager at The Manhattan at Times Square Hotel, responded to this review

Thank you for the outstanding review, Rajhi. We're delighted your experience with us was so wonderful. We're happy you enjoyed our prime location. It's lovely our team accommodated your needs and made you feel so welcome. Dolores and Mohammed are valued members of our team. We aim to please and your praise lets us know we're doing our job. We...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of New York City, The Manhattan at Times Square Hotel is the ideal base for exploring the most exciting city in the world. Its exceptional location, just steps away from Times Square, Broadway theaters, Fifth Avenue shopping, Rockefeller Center and Central Park, is easy to get to wherever you are. Each room is equipped with convenient amenities, such as coffee/tea maker, ergonomic desk chairs, high speed internet access (for up to 5 devices), and electronic safes. Sleek lines, warm colors, and comfortable seating create a relaxed atmosphere in our renovated lobby, which features a communal lounge area with a plasma TV and limited time complimentary high speed internet access. In addition, squeeze in a workout at our 24 hrs. Health club at no additional cost. ... more   less 

Additional Information about The Manhattan at Times Square Hotel

Address: 790 7th Avenue at 51st Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Price Range: $178 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Manhattan at Times Square Hotel 4*
Number of rooms: 689
Reservation Options:
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Hotel Style:
#184 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Manhattan at Times Square Hotel staff and other travellers.
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Dunfermline, Scotland
2 months ago

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Questions? Get answers from The Manhattan at Times Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has 22 floors. We stayed in the 21 floor. It was quiet and it had a city view.”
 of 5 bubbles maureencM5283OZ, 5 Dec 2016 | Read review
“Stay someplace else if you can.”
 of 5 bubbles ShamanCuervo, 5 Dec 2016 | Read review
“Just don't stay here. Not a good hotel.”
 of 5 bubbles Edwarddiane, 1 Dec 2016 | Read review
“Ask for deluxe”
 of 5 bubbles Pollybev, 28 Nov 2016 | Read review
“Avoid being near the lift at all costs, otherwise our room although tired was kept very clean.”
 of 5 bubbles stalbansfife, 28 Nov 2016 | Read review
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