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Sheraton New York Times Square Hotel

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Traveller (1681)
Room & Suite (892)
Dining (41)
Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(304 reviews)
“central park”(929 reviews)
“times square”(1,468 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (8,875)
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Traveller rating
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1,340
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2,449
2,580
1,340
517
387
Show reviews that mention
All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobbynyc
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1,421 - 1,425 of 7,273 reviews
Reviewed 16 May 2017 via mobile

I've read several reviews from people commenting that their room smelled. I have to agree! When I first got there, the room had an unpleasant smell but it got better once the AC/fan were turned up. It seemed that whenever we left the room, the...More

Thank Shirley L
Response from John D, Social Media Manager at Sheraton New York Times Square HotelResponded 17 May 2017

We regret that your recent stay did not meet your expectations. Would you give us the opportunity to make this right? Please email Joseph.Giordano@Sheraton.com to set up a good time to chat by phone. We look forward to speaking with you -- and getting this...More

Reviewed 16 May 2017

This was my first time to NYC. My husband were celebrating our 20th and he's always wanted to go. We used points to fly Southwest (landing at LaGuardia at 5:00 pm isn't the best idea since it took Uber about 70 minutes to get us...More

Thank menicksmom
Reviewed 16 May 2017

I have been staying at the Sheraton at Times Square in the month of May for many years. It is a great location if you are planning on a lot of theater because you are close but not in the craziness of Times Square itself....More

Review collected in partnership with this hotel
Thank I5401ZGanap
Reviewed 16 May 2017

The hotel is really close to many top spots - Central Park, Rockefeller Center, Times Square, and Theater District. We upgraded rooms (be mindful that Expedia like services seem to get rooms with very few perks even if you are a SPG member) and got...More

Review collected in partnership with this hotel
Thank MBrough415
Reviewed 16 May 2017

We really enjoyed staying at the Sheraton. Room was clean, bed was very comfortable, and location could not have been better for walking to theatre, restaurants, and just being in the middle of NYC excitement. The staff was exceptionally helpful with any questions we asked...More

Review collected in partnership with this hotel
Thank Judy S
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$247 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Romantic Hotel in New York City
#196 Luxury Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$247 - US$563 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#196 Romantic Hotel in New York City
#196 Luxury Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1681)
Room & Suite (892)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (13)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Wendy V
8 April 2018|
AnswerShow all 2 answers
Response from CORONA_BUFFETT | Reviewed this property |
there is no resort fee at this hotel. Its in NYC and its not a beach resort. i stay here all the time and never had to pay $25 fee. enjoy your trip and NYC
1
Vote
Micheal P
28 March 2018|
AnswerShow all 2 answers
Response from Earl2013 | Reviewed this property |
sorry I don’t recall
0
Votes
deniz19801
28 March 2018|
AnswerShow all 2 answers
Response from CORONA_BUFFETT | Reviewed this property |
nope. there is no $25 resort fee. This is not a resort hotel as it in the middle of NYC. I have stayed at this hotel >100times and never charged a $25fee. good luck and enjoy NYC... rock on
0
Votes
Room Tips
"I have two complaints and suggestions for improving the comfort of the room, especially with regard to the..."
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"high floor."
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"you are in New York!!! you will always hear the lovely sirens and garbage trucks in the early AM ;)"
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"Watch out for the mini bar. It works on sensors. If you touch anything, the sensors will assume you consumed..."
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