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Sheraton New York Times Square Hotel

8,720 reviews
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Traveller (1632)
Room & Suite (875)
Dining (41)
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Overview
  • Excellent32%
  • Very good40%
  • Average18%
  • Poor6%
  • Terrible4%
Travellers talk about
“the club lounge”(300 reviews)
“central park”(933 reviews)
“times square”(1,473 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Sheraton New York Times Square Hotel
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (8,720)Write a Review
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All reviewsthe club loungecentral parktimes squaregreat locationnew yorkbusy hotelstarbucks coffeelarge hotelfew blocksbroadway showsrockefeller centersubway stationhigher floorbig applestreet noiseelevatorlobby
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911 - 915 of 7,138 reviews
Reviewed 18 July 2017

Check-in process was extremely unpleasant. Staff was bargaining for club room access inspite of SPG booking was clearly club room. Also, I forgot my cc at the bar & one week later no sign of my cc & no calls from manager either. They do...More

Review collected in partnership with this hotel
Thank craigG9253VT
Response from Katherine H, Guest Relations Manager at Sheraton New York Times Square HotelResponded 19 July 2017

Thank you for taking the time to write a review. We're sorry to hear your check-in experience failed to meet expectations. If you would please send us a private message with your reservation number and contact information we would gladly pass it on to our...More

Reviewed 17 July 2017

Excellent location near Times Square. Immediately next to a subway station. Close to Central Park as well. Would recommend getting on Club Floor as well - it's a small lounge but breakfast selection is excellent and night time snacks were good. Alcohol costs in the...More

Review collected in partnership with this hotel
Thank Sean S
Reviewed 17 July 2017

Our reasoner choosing this hotel is due to the NYCDA Dance convention. This is our 3rd year staying here for this convention and we stayed 9 days. The location is perfect. Lost to Times Square, close to the park, quck cab ride to museums, walking...More

Thank Love2travelWfam2
Reviewed 17 July 2017

Nice hotel, very clean, very comfortable beds. perfect location in times square. always bustling with people. check in took longer than necessary. should have had all stations operated at peak check in. like the security check at the main door.

Review collected in partnership with this hotel
Thank Dawn S
A TripAdvisor Member
6
Reviewed 17 July 2017 via mobile

Good location turn left you got time square few blocks down turn right got centre park few blocks up. There train station out side there simple to use unlike what people say we ended up getting the train back to the airport for a $10...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Details
Price range
US$182 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$182 - US$512 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#45 Green Hotel in New York City
#105 Family Hotel in New York City
#191 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#218 Business Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1632)
Room & Suite (875)
Dining (41)
Amenities (51)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Nikki C
18 February 2018|
AnswerShow all 2 answers
Response from lenandcelia | Reviewed this property |
There are decorations around the foyer, none in rooms As previous answer the room size vary but the staff are so helpful so ask when booking for a room to accommodate the children Only thing left to say is have a blast the... More
0
Votes
Nikki C
18 February 2018|
AnswerShow all 4 answers
Response from Peter B | Reviewed this property |
Hi Nikki, all rooms are big and spacious. There was 3 in our room sharing with plenty of space. I do believe they decorate in a big way for Christmas. Hope this is of help to you. Peter.
1
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Room Tips
"Book elsewhere"
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"Tip the front desk at check-in for a slightly better room."
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"Rooms are not lavish, but they are clean and fully equipped."
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"Taller floors give you a good feel of Manhattan skyline ."
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