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Soho Grand Hotel

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2,903 Reviews from our TripAdvisor Community

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Showing 2,602: English reviews
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Pittsburgh, Pennsylvania
Reviewed yesterday NEW

Everything about the Soho Grand (and it's sister hotel The Roxy) is perfection. The rooms, beds, lobby, bars, and dining areas are all fantastic, but really, it is the service that seats these properties apart. We have been staying there for 15 years and not once have we ever been greeted without a warm hello that makes you feel right...

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Helpful?
Thank Rod S
Dallas, Texas
Reviewed 2 days ago NEW

We stayed for a week at this hotel for business. The staff were very welcoming and friendly. the restaurant and room service were very good, but there are also a lot of good restaurants nearby. I would stay there again.

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Helpful?
Thank Margaret B
Robbinsville, New Jersey
Reviewed 3 days ago NEWvia mobile

Nice looking hotel with a good view . The door man was the friendliest guy there . They took all the great seating area and made it a restaurant , so no great lounging spots . The room was so hot and would never cool down . I could not imagine staying here in the summer . The water would...

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Helpful?
Thank flrman
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear flrman, I apologize for the inconveniences you experienced - Unfortunately, without notice our hot water was shut off by the city for a brief time over the weekend. In addition, your air conditioning, I am terribly sorry it was not working as it should. A few small things can absolutely change the outcome of a stay, and I hope...

Colchester, United Kingdom
Reviewed 4 days ago NEW

Conveniently located, the room (a Queen) was comfortable albeit the mini-bar was overly expensive and air conditioning unit was noisy. Food was good, especially breakfast and the atmosphere in the bar, both during the day (chilled) and in the evening (vibrant) was great. Couldn't fault the service or staff which were exceptional.

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Helpful?
Thank Matt W
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Matt W, Thank you for sharing your recent stay. Please email me so I can locate the noisy AC unit and have it repaired. I am happy to hear you were able to enjoy our lounge in both the day and evening. The atmosphere changing quite a bit between day and evening, wonderful to know that you enjoyed both....

Zurich, Switzerland
Reviewed 4 days ago NEWvia mobile

This is a great value for money in NYC.. great location, friendly staff, amazing bed - not brand new but certainly very good. Shopping in Soho is walking distance, access to subways, access to NJ Holland tunnel. Plenty of restaurants - Hotel food not great - Nice bar to relax at end of day...

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Helpful?
Thank Dahlia G
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Dahlia G, Thank you for sharing your review. It’s wonderful to hear that you enjoyed your time with us. I am a bit concerned with your feedback on our food, if you could please email me directly, I would like to gather more information on exactly what the issue was. I look forward to hearing from you. Best, Kelley...

Reviewed 1 week ago via mobile

Wonderful hotel in Soho close to great restaurants and stunning shops for stylish clothing female and gents , great atmosphere and very good unique rooms and lounge area !! Nice bar though slightly small , staff very friendly and helpful!

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Helpful?
Thank sharkyboy111
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear sharkyboy111, Thank you for taking the time to share your stay. We are happy to hear that you enjoyed your stay. We look forward to your return. Best, Kelley kfahey@sohogrand.com

Denver, Colorado
Reviewed 1 week ago via mobile

The vibe is oh so cool -- Rooms are small and there always seems to be an issue -- be it the shower or something else. Workout room is tiny -- Fantastic location -- Great bar but not a great restaurant on the premises

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Helpful?
Thank HonestMcHonest
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear HonestMcHonest, I would appreciate the opportunity to discuss your comment “always seems to be an issue”. That is alarming and I would like to gather some details so we can correct whatever the issues were. Please call me or email me at your convenience. Best, Kelley kfahey@sohogrand.com 212-965-3555

Stockholm, Sweden
Reviewed 1 week ago via mobile

We decided to spend the Easter weekend in NY and were up for a change - we usually stay in Tribeca - We booked a corner king, described online as a room with a 180 degree view. We got a room with a window, period. Nothing spectacular or remarkable about the room itself: very comfortable bed, unimpressive bathroom, ridiculously overpriced...

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Helpful?
Thank OlivierRGR
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear OlivierRGR, I am sorry to hear that your stay left you feeling underwhelmed. We never want to read a review like this. It’s the little missed opportunities that could have created an entirely different outcome. That is our goal with every guest. We seemed to have missed that opportunity with you. Please email me – it is my intention...

Havana, Cuba
Reviewed 1 week ago via mobile

If you want a place that is casual but has great vibes ! Soho Grand Hotel is the place. My go to is the Old Cuban because it reminds me of Havana if she ever came to visit NY ! Did I mention the DJs!!

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Helpful?
Thank Ashley R
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Ashley R, Thank you for sharing your review. Our DJs are very important in setting the right tone in our lounge. We appreciate your recognizing their role in making your stay a more memorable one. We hope to welcome you back soon. Best, Kelley kfahey@sohogrand.com

Guildford, United Kingdom
Reviewed 1 week ago

A very well located hotel; service was very good and rooms very well designed. Coffee was in the hall which is a minor point. A place we would return to again. Did not try the food, however the bar area was nice, although a bit pricey

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Helpful?
Thank Sean S
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Sean S, Thank you for sharing your review. We are very happy to hear that you enjoyed your time with us. We hope you are able to dine with us on your next visit. Please allow me to assist you with your next reservation as I can ensure your preferences are noted to your profile for a tailored Soho...

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $390 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#94 Romantic Hotel in New York City
#122 Luxury Hotel in New York City
#127 Business Hotel in New York City
#128 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Soho Grand Hotel staff and other travellers.
13 questions
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new york
2 months ago
2 months ago
New York City, New York
over a year ago
6 months ago

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Questions? Get answers from Soho Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“make sure you get a weekend deal with breakfast”
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“Get a room with city view- worth it!”
fbmNewJersey, 5 Mar 2017 | Read review
“walking distance to Mott St.”
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5 of 5