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Soho Grand Hotel

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Soho Grand Hotel
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2,850 Reviews from our TripAdvisor Community

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Showing 2,560: English reviews
West Hollywood, California
Reviewed 2 weeks ago via mobile

Let me start by saying I've been coming here well over 10 years. It's my go to spot for a hotel or to meet friends for dinner and drinks. I love the vibe. The staff are fantastic. I love the summers outside and how the interior and exterior change every so often. The VIP manager, Ms Fahey is really why...

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Helpful?
Thank Arthurpia
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Arthur Pia, Thank you for your wonderful review. It is always my pleasure to do what I can to assure our guests have the most amazing experience. We thank you for your loyalty and look forward to having you back with us. Best, Kelley

Cleveland, Ohio
Reviewed 2 weeks ago

If you are looking for a cool hang out spot with a little mystery this is the place. Staff was extremely friendly and helpful. The decor was really thought through and had a cool vintage vibe. Location in Soho doesn't get better than that!

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Helpful?
Thank refriedvintage
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear refriedvintage, Thank you for taking the time to share your review. We appreciate your pointing out our décor. The design details throughout the hotel have be carefully curated to streamline your experience. From our glass bottle cap Grand Stairs to the Saul Steinberg bathroom wallpaper. Incorporating elements of New York’s history in every corner of the hotel. We look...

Reviewed 2 weeks ago

The Soho Grand has been my home away from home monthly since 2005. I absolutely love staying in the hotel and feel a warm welcome most every time I come. Today was a very long day and I was checking in at 9 pm...just wanted to get to my room. I got particularly stellar service from an employee named Nathan...

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Helpful?
Thank Kristine S
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Kristine S, Thank you for your continued loyalty. We can’t thank you enough for your support. Nathan will be very happy to know that his service stood out. We look forward to having you back with us. Best, Kelley

Southampton, New York
Reviewed 2 weeks ago

Stayed here 3 times before over the last ten years- and always had a pleasant experience. Great bed, hip room, very cool vintage deep bathtub. The soho grand has become somewhat of a classic in area now inundated with great lodging options. Sadly, We checked in at 11pm and out at 10am, so we didn't really enjoy all the services...

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Thank John P
Baltimore
Reviewed 2 weeks ago

We decided to head to NYC at the last minute last week. We had stayed at the SOHO Grande a long time ago with the kids so I checked availability. They had a great rate (30% off I supposed because Feb) so I booked it. The rooms are not huge, but are neat and clean. Comfortable beds. But what makes...

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Thank rmjyflynn
Danbury, Connecticut
Reviewed 3 weeks ago via mobile

The SoHo Grand gives you a trendy hotel that does not try to hard to be funky. The rooms are spacious and you get some very clever amenities. The location is great and a quick walk to amazing SoHo shopping. I would say that this is one of the better hotels in NYC for the area without over paying for...

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Helpful?
Thank LakeMarcoPolo
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear LakeMarcoPolo, Thank you for taking the time to share your stay. We are thrilled to hear that you enjoyed your stay and the neighborhood. We have surrounded by some of the best shopping in New York. We share some of our favorite “Must See’s” on our GrandLife Neighborhood Guide, I’d love to share my go-to’s with you upon your...

Newton, Massachusetts
Reviewed 3 weeks ago

Acting on the recommendation of a friend, we booked a room at the SoHo Grand Hotel on West Broadway. The hotel itself is very trendy and is staffed by a group of people who were all very accommodating and welcoming. We selected a room on the 16th floor and were totally satisfied with our choice - the living room was...

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Helpful?
Thank BobofNewtn
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear BoboNewtn, Thank you for sharing your stay. We love our Suites. The views from our 16th floor are incredible - it is hard decide on a north facing with the Empire State Building in the background or our southern view suites with the beautiful Freedom Tower. The New York skyline makes for quite the window décor. We hope to...

Long Island, New York
Reviewed 3 weeks ago

My stay at the Soho Grand was marked by the meticulous attention I received from hotel staff from the moment that I entered the property. The true stand-out was the extraordinary Brendt at the front desk. It takes more than beautiful design and eye-catching decor to be the best. The Soho Grand has that, and also the gift of caring...

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Helpful?
Thank ZMC96
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear ZMC96, Thank you for this kind review. Brendt is outstanding and will be very happy to hear that he was a stand out over your stay. We pride ourselves on our service so to hear your recognition of our efforts is an amazing compliment. We look forward to having you back with us. Best, Kelley

Jacksonville
Reviewed 4 weeks ago

My girlfriend and I arrived into the city from Florida early, and arrived at the hotel around 10am. Not only did the staff have a room ready, but they gave us a north facing higher story room. I will not stay anywhere else in the city. This place has the best service of any hotel in which I've stayed. My...

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Helpful?
Thank davidmU5847WE
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear davidmU5847WE, What a fantastic review, thank you for sharing this. We are very pleased to hear that you’ve enjoyed each stay with us. Please allow me to personally assist you with your next reservation so I can meet you and thank you personally. I look forward to welcoming you back. Best, Kelley kfahey@sohogrand.com

Reviewed 5 weeks ago via mobile

This is a late review Great location but that's perhaps the only positive. There's a lot to do once you step out, pls explore the neighbourhood if you are staying here. Dark, small rooms Okay bar Didn't try the restaurant Average service, bordering on being inattentive.

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1Thank Sayandev
Kelley F, Guest Relations Manager at Soho Grand Hotel, responded to this review

Dear Sayandev, I am sorry to hear that your stay was underwhelming. I would appreciate the opportunity to discuss some of your concerns directly, in the hopes of welcoming you back to our hotel. Please email or call me at your convenience. Best, Kelley kfahey@sohogrand.com 212-965-3555

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Staying in SoHo

Neighbourhood Profile
SoHo
Once the artistic hub of New York City, SoHo (South of Houston) is now one of the premiere shopping destinations in the world. Housing everything from the most popular luxury brands to swank boutiques you won’t find anywhere else, this is a sophisticated shopper’s dream come true. Broadway teems with big-name stores and people during the day, while Prince and Spring Streets are the other main drags to explore by foot. Take a detour down the quieter side streets to see the real star of the district –majestic cast-iron architecture everywhere you look. What were once warehouses and art studios are now meticulously restored loft buildings favored by many of New York’s celebrities, making SoHo one of the trendiest addresses in the city. The pretty streets of Nolita (North of Little Italy) offer a more sedate vibe, with plenty of tiny boutiques and hip restaurants to seek out.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
New York City’s celebrated luxury lifestyle hotel located in the heart of downtown, Soho Grand features impeccably decorated guest rooms, chic bar and lounge and is steps from NYC’s best attractions. ... more   less 

Additional Information about Soho Grand Hotel

Address: 310 West Broadway, New York City, NY 10013-2225
Region: United States > New York > New York City > SoHo , Manhattan
Price Range: $334 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Soho Grand Hotel 4.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Hotel Soho Grand
Hotel New Soho York
Soho Grand Hotel New York
Soho Grand New York City
Hotel Style:
#95 Romantic Hotel in New York City
#125 Luxury Hotel in New York City
#128 Business Hotel in New York City
#129 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Soho Grand Hotel staff and other travellers.
13 questions
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new york
20 days ago
15 days ago
New York City, New York
over a year ago
4 months ago

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Questions? Get answers from Soho Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“View towards the Empire State Building”
 of 5 bubbles kathleenr409, 20 Feb 2017 | Read review
“Grand corner room”
 of 5 bubbles 343shannonr, 14 Feb 2017 | Read review
“my view faced east and was nothing special”
 of 5 bubbles smpberg, 9 Feb 2017 | Read review
“high floors - north facing...great views of empire state building”
 of 5 bubbles kristines226, 6 Feb 2017 | Read review
“We were in Room 1603 - perfect in every respect!”
 of 5 bubbles BobofNewtn, 29 Jan 2017 | Read review
5 of 5