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Traveller (371)
Room & Suite (277)
Traveller (371)
Room & Suite (277)
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Overview
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20 East 76th Street, New York City, NY 10021-2643 See on map
AMENITIES
Free Wifi
Parking
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
Additional information
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Offers from The Surrey
Special Offer:Cyber Exclusive - 40% Off
Hotel deals
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Rooms
Dec. 6Dec. 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,067)
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1,906 results
Traveller rating
1,397
282
127
58
42
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LanguageEnglish
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1,397
282
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42
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All reviews cafe boulud upper east side central park bar pleiades grand deluxe salon relais chateaux madison avenue rooftop garden new york room service in room dining luxury hotel favorite hotel bottle of champagne wonderful hotel turn down service rooms are large
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1 - 5 of 1,906 reviews
Reviewed yesterday

I stayed at The Surrey for my wedding weekend in November and it is hands down one of, if not the best hotels I’ve ever stayed at. Everything was perfect: the room, the hotel, the staff. I couldn’t have asked for a better experience. Thank...More

Review collected in partnership with this hotel
Thank Wanderer57363131441
Response from hotel_mgmt_team_365, Manager at The SurreyResponded today

Dear Wanderer57363131441, It was a pleasure to host you for your wedding weekend. We were honored to play a small role in your big day, and we look forward to celebrating many more happy occasions with you and yours in the years to come. Warm...More

Hotel's Favourite
Reviewed September 18, 2018 via mobile

This was our first trip to NY and well what can I say....we certainly wasn’t disappointed “The Surrey” is an amazing hotel, the service was fantastic....the beds were comfortable & nothing was too much trouble....the view from roof top was fabulous on an evening....the door...More

1  Thank Vicki H
Response from PedroDias-GM, General Manager at The SurreyResponded September 20, 2018

Dear Vicki H, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your guest room and its amenities. Our team will be very happy to hear that they exceeded your expectations throughout your stay with us. We look...More

Reviewed 4 days ago

Had surgery at Memorial Sloan Kettering and felt so comfortable to be in familiar surroundings.Comfortable beds, nice staff, restaurant right there and many nearby wonderful places to eat including deli/coffee shop.More

Review collected in partnership with this hotel
2  Thank SagHarborAlice
Response from hotel_mgmt_team_365, Manager at The SurreyResponded today

Dear SagHarborAlice, It was our pleasure to be of service to you while you were on the mend. Our staff is delighted to read that you settled in comfortably and were able to enjoy many of the restaurants in our neighborhood, including our own Café...More

Reviewed 6 days ago

Compared with places where I have stayed nearby, such as the Mark and the Carlyle, it was a bit lacking in luxury. No tub, no bathrobes, slippers though (they were kind of cheap) which is strange if no robe. Decor was ok, linens were nice...More

Review collected in partnership with this hotel
2  Thank Sightsee11196031487
Response from hotel_mgmt_team_365, Manager at The SurreyResponded yesterday

Dear Sightsee11196031487, Thank you for allowing us to host your recent getaway. It was a joy to have you with us, and we appreciate your feedback. While we are warmed to find that much of our décor was to your liking, we regret to learn...More

Reviewed 1 week ago

This was probably our 7th or 8th time staying here and the first time I’ve been disappointed. I didn’t feel like the service and cleanliness were quite up to par. The sofa outside the 6th floor elevator is covered in stains and was not a...More

Review collected in partnership with this hotel
2  Thank orlandomom71
Response from hotel_mgmt_team_365, Manager at The SurreyResponded 1 week ago

Dear Orlandomom71, Thank you for letting us be a part of your mother-daughter getaway and for investing the time to share your feedback. While we are pleased to learn that you have been satisfied with your previous stays, we sincerely regret that your most recent...More

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About
Description
Built in 1926 as a residence hotel, the original Surrey was home to many of New York's most eccentric celebrities. JFK, Bette Davis, Claudette Colbert, and other famous faces who recognized the allure of More exceptional, discreet service. In re-creating The Surrey, we collaborated with acclaimed interior designer Lauren Rottet of Rottet Studio—to maintain the integrity of The Surrey’s history while modernizing New York's most intimate address. Rottet's inspiration was a New York City townhouse passed down through the generations. The Surrey is New York City’s only Relais & Chateaux boutique hotel, where discreet service allows guests to retreat from the public—and keep a low profile in an otherwise high profile lifestyle. The Surrey is a residential haven and luxury Upper East Side hotel getaway where guests access and revel in what makes New York City special—without compromising calm personal space. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Babysitting
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
189
Price range
US$435 - US$1,170 (Based on Average Rates for a Standard Room)
Also Known As
The Surrey Hotel New York City
,
Surrey Hotel New York City
,
Surrey Suite Hotel
,
Surrey New York City
Location
United States > New York > New York City > Upper East Side
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
,
Spa
,
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms
Number of rooms
189
Price range
US$435 - US$1,170 (Based on Average Rates for a Standard Room)
Also Known As
The Surrey Hotel New York City
,
Surrey Hotel New York City
,
Surrey Suite Hotel
,
Surrey New York City
Location
United States > New York > New York City > Upper East Side
Photos
Traveller (371)
Room & Suite (277)
Dining (19)
Amenities (82)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
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Nearby RestaurantsSee all 15,870 nearby restaurants
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Nearby AttractionsSee all 4,754 nearby attractions
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Questions & Answers
Ask a question
Beth E
September 2, 2017|
AnswerShow all 4 answers
Response from 157Jen | Reviewed this property |
We usually fly into Laguardia. Only about 30 minutes when no traffic. Easy to get to the airport since The Surrey is on the Upper East Side. We take Uber and it's usually between $30-40.
1
Vote
apollosm
May 14, 2017|
AnswerShow all 12 answers
Response from PixiPaquita | Reviewed this property |
No they don't have those facilities, but a gorgeous hotel, in a great spot, fantastic staff. They may well provide them for you if you requested them.
1
Vote
NicoleCxx
October 11, 2016|
AnswerShow all 4 answers
Response from CalderC689 | Reviewed this property |
Yes. It's free and good.
1
Vote
Room Tips
"Rooms above the front entrance - especially on the lower floors can be noisy."
SagHarborAlice
5 days ago
Read review
"Chose room on front of hotel"
GoPlaces07892501309
2 weeks ago
Read review
"Larger rooms than expected"
frequenttravel32
4 weeks ago
Read review
"1509, a suite, did not like the bed and furnishings were very "tired" signs of a lot of were and..."
spOiled12014
4 weeks ago
Read review
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