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Carlton Hotel, Autograph Collection

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2,110 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,862: English reviews
Paris, France
Reviewed 17 November 2012 via mobile

I feel a sense of mixed emotions starting at this hotel, as you can encounter moments of real satisfaction among a large number of moments of dissatisfaction. While the hotel is clean and pleasant, the service is very limited, it is as if the staff don't care and are just counting the minutes until clock out time

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2Thank HiddenCaviar
Las Vegas, Nevada
Reviewed 15 November 2012

Stayed here because we loved the location, room was SUPER small but had everything we needed. Room service was amazing - ordered the burger. Gave us late check out despite the fact that the hotel was completely booked the next night. Asked to see if we could stay longer but hotel was booked.

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Thank itravelusa86
Las Vegas, Nevada
Reviewed 13 November 2012

I booked this room because they had just become part of the Autograph Collection, and was excited to see what Marriott was doing here. I have to say, it was a great hotel. The lobby was exquisite, and even though I was a little early for Check-In, I got a room right away. The whole check-in process was great, and...

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Thank Andy W
Hove, UK
Reviewed 12 November 2012

Previous reviews of this hotel show mixed reactions, so a friend and I stayed with some trepidation. However, no fear, it's actually a nice hotel and we had no major issues. Still, for what you pay, it is nothing special. Starting with the neighbourhood, it's in a good location mid-town and close to the subway line 6. We wondered if...

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Thank doctorj42
Brooklyn, New York
Reviewed 11 November 2012

Very nice and clean British style hotel. All provided. Very clean with everything available. Manager Glen very helpful and accommodating . I enjoyed my first hotel overnight stay in New York City. Hotel is very close to all of the nightlight of the city without being in the main bustle.

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Thank Sonia P
Washington DC, District of Columbia
Reviewed 11 November 2012

This is a nice place to stay. This hotel is located away from the time square madness. The rooms are nice but I was surprised at how tiny they are. The hotel staff was very acommodating. I would definately stay here again.

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Thank NH923
London
Reviewed 6 November 2012

wonderfully located a five minute walk up from Madison Square Park & a couple of minutes across from the Empire State Building, location is only bettered by the very high standards within the hotel. on a two night business trip I still wanted to be out & about as much as possible so only really spent sleeping time in The...

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1Thank LondonGraeme
Delray Beach, Florida
Reviewed 5 November 2012

This a great hotel to stay in if visiting NYC for work or pleasure! Just a couple blocks North of beautiful Madison Square Park, there's plenty to do and see in the area, and it's also close to major city transportation outlets. The restaurant in the hotel is fantastic, and room service was friendly and prompt. The rooms are a...

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Thank AlexiaABR
San Jose, Costa Rica
Reviewed 5 November 2012

Good looking hotel, rooms are comfortable and very quiet. The staff is helpful and friendly. My only negative comment relates to the main breakfast/dining area: the place could use a lot more lights. I personally do not enjoy having breakfast in a dark room!

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1Thank RodrigoGC
Owego
Reviewed 5 November 2012

room very small-view was another building's windows. We had a small child with us and as the bed was only a queen we asked for a cot. We got one but when we checked out we discovered they charged us 50$ a night! We would have put her on the floor with blankets had we known that. No continental breakfast...

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1Thank thebeach46

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: $217 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#70 Green Hotel in New York City
#194 Family Hotel in New York City
#202 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
10 months ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Did not see any other rooms so cannot comment”
  • Glass's in bathroom
  • The standard room
  • A mini mart instead of tea and coffee in bedroom
 of 5 bubbles K5660NRelizabeths, 6 Dec 2016 | Read review
“Definitely don't choose the small room.”
 of 5 bubbles brettl625, 25 Nov 2016 | Read review
“Make sure your key works; maybe avoid on the 7th floor”
 of 5 bubbles 396robd, 19 Nov 2016 | Read review
“Stay in other hotel until full renovation is done and service is improved!”
 of 5 bubbles ThomasMANN21, 14 Nov 2016 | Read review
“Ask for a view. My room faced a brick wall and the room was already disappointing.”
 of 5 bubbles 918candicei, 4 Nov 2016 | Read review
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