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Carlton Hotel, Autograph Collection

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Carlton Hotel, Autograph Collection
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2,169 Reviews from our TripAdvisor Community

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Showing 1,912: English reviews
London, United Kingdom
Reviewed 30 January 2013

Perfect location in midtown with spacious and contemporary guest rooms. The Carlton is an extremely clean hotel and the service cant be more attentive. Luggage was brought to our room in less than three minutes and requests from room service in 5-10 minutes, very impressive. It is part of the Autograph Collection by Marriott which enables you to collect Marriott...

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Helpful?
Thank Andreas S
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for this review. We are so pleased to read that you were so happy with our hotel and our service. Hopefully we will get the chance to welcome you again soon. Cheers, Vic Freeman

Frederick, Maryland
Reviewed 27 January 2013

Repeat stay at this great hotel. Everything was excellent from the doorman who greeted us to the desk staff and the house keeping staff. The one exception this trip would be the room service staff. Twice I called room service for silverware to be brought to my room, #720, and by midnight it still was not delivered. But by no...

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Helpful?
Thank theutican
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Theutican – Thank you for returning to the Carlton and for writing this review. I am pleased to read your comments and we are certainly grateful for your constructive feedback with respect to your room service experience. We look forward to hopefully welcoming you back again soon. Sincerely, Vic Freeman General Manager

Raleigh, North Carolina
Reviewed 26 January 2013

Booked a quick 2 night stay here for 3 people in September. Wife wanted to go shopping and take in some sights. The hotel is a nice Mid Town hotel, and nicely situated in an area that is far enough out of the way that you don't feel you are being smothered but not so far that it cost a...

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Thank PrinceTristan
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for this review. We all take great pride in what we do so are so please to read your comments with regards to our hotel and staff. Regards, Vic Freeman General Manager

Atlanta
Reviewed 25 January 2013

Stayed here over MLK Weekend 2013 for a girls' weekend. We were able to get a roll-away bed for no expense and a refrigerator brought to our room. Room (suite) was very spacious with a wonderful view of Empire State Building. We faced 29th St. with little of the noise that others complained about while facing Madison or 28th. The...

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Helpful?
Thank ATLTEACHER
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

ATLTEACHER – I am pleased to hear your girls weekend was a success at the Carlton. Maybe you’ll make it a yearly occurrence? … we would certainly love to welcome you all back! Thank you again. Vic Freeman General Manager

Yangon (Rangoon), Myanmar
Reviewed 23 January 2013

Every element of my stay exceeded expectations. Excellent midtown location, one block to No 6 subway line, short walk to additional service. Front desk staff were exceptional, friendly and efficient. Room was spacious, quiet, free wi-fi (reasonably fast), in-room heat/AC controls function, flat screen TV, nice bathroom, shower has good water pressure, brand name (can't recall which) soaps, shampoo, and...

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Helpful?
Thank SalMonela
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your comments! The front desk team will be so pleased to read this review. Please come back and visit us again soon. Cheers, Vic Freeman General Manager

The Hague, The Netherlands
Reviewed 22 January 2013

This is a great hotel for business travel if you have to be in the Flatiron district. Positives: 1. Great bed, very comfy; 2. Two bathrobes; 3. Nice amenities: Molton Brown, wonderful stuff; 4. Excellent gym with two treadmills with personal tv; 5. Free coffee and tea in the business center which I grab in the morning; 6. Nice staff;...

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Thank TatjanaF-D
ny
Reviewed 22 January 2013

overall great place. start w/ the good.. -lobby is spacious and clean -restaurant was nice, open air, great service, typical what you would expect to pay for eating on site -if u called down for anything, they brought it up within minutes -nearby plenty of other places to eat, visit, etc on the bad.. -when we arrived the bellman by...

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Helpful?
Thank margojon1
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for staying with us and for writing this review… We appreciate your positive comments and certainly recognize there is always areas that require improvement. We have taken your comments on board and have made steps towards remedying the challenges. Sincerely, Vic Freeman General Manager

Middletown, Connecticut
Reviewed 21 January 2013

The Carlton delivered. My husband and I stayed here for one night while spending a weekend in the city and the hotel is lovely. The lobby is gorgeous and the bar is a nice spot to grab a few drinks. Our room was very nice. The hotel is a bit older and has various updates which gives it great character....

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Helpful?
Thank Prodiner13
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Whitney A – Am so glad your weekend away with husband was successful at the Carlton. We certainly aim to please. Come back again soon! Thank you, Vic Freeman General Manager

Trenton, New Jersey
Reviewed 21 January 2013

I am a Marriott Elite member and this was my first time staying at the Carlton Hotel, I was here for two days during the 2013 MLK weekend. I have been to NYC numerous times but never stayed in the city. I always stated outside of NYC and took the bus into and outside of the city because the rooms...

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Helpful?
Thank CeceliaRodgers
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Ms. Rodgers – What can I say… thank you for such a glowing review. Thanks also for being a valued Elite member. At the Carlton, we endeavor to exceed expectations for all guests and I am delighted to see we did so well in this instance. Best regards, Vic Freeman General Manager

Boston, MAssachusetts, USA
Reviewed 20 January 2013

We came for just one night and can't wait to come back - we have to check out in 4 minutes and are enjoying every last moment. The staff is so pleasant and accommodating. We arrived early, parked our car with the valet and proceeded to check in. The front desk staff suggested we leave our luggage, hit the streets...

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Helpful?
Thank LanghamLover
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

LanghanLover, We are excited about welcoming you again too! … It gives us great pride to read reviews like this. I will be sure to share your feedback with the entire team. Cheers, Vic Freeman General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: $294 - $618 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
Reservation Options:
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#194 Family Hotel in New York City
#209 Luxury Hotel in New York City
#213 Business Hotel in New York City
#229 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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