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Carlton Hotel, Autograph Collection

CancelonUS$254*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Carlton Hotel, Autograph Collection
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2,189 Reviews from our TripAdvisor Community

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Showing 1,929: English reviews
Seattle, Washington
Reviewed 29 December 2012

Location is ok, not in the huddle and bustle of either Downtown or Times Square. Ideal for a relaxing stay, awesome welcome and all the pictures on the web are true and not touched up. Staff are helpful and it is a pleasure to stay here in relaxation. Toiletries are of Molton Brown, so that got extra points from me!

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Helpful?
Thank madmedic72
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for staying with us over the holiday period and for complementing our staff. Happy New Year! Vic Freeman General Manager.

Minneapolis, Minnesota
Reviewed 26 December 2012

PROS - great location for exploring all things in Manhattan - value compared to similar hotels in the area - Marriott property - impressive lobby - great staff overall (especially the front door staff who helped arrange transport) - well appointed rooms - hotel has a lot of character CONS - room provided on 8th floor had a window facing...

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Helpful?
Thank healsea
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Thank you for your review. We appreciate both the positive and the constructive feedback. I apologize for the short comings. Please do come and stay with us again soon. Cordially, Vic Freeman General Manager.

Merritt Island, Florida
Reviewed 26 December 2012

Unfortunately, this hotel has yet to figure out what being part of an upper level Marriott brand is all about. First off, I am a Platinum level Marriott Rewards client... and have been for years. So far this year I have logged 106 nights in a Marriott. Let's start with the check in process. Got to the desk and was...

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Helpful?
5Thank apkusa
vfreeman1, General Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear apkusa, Thank you for visiting the Carlton Hotel and for writing this review. We appreciate all of your feedback and accept your comments. Please understand that the Carlton deeply values the relationship with all of our Elite members and welcome several daily. I regret that we were unable to check you in early or offer an upgrade. We gladly...

Tel-Aviv, Israel
Reviewed 17 December 2012

Stayed at The Carlton Autograph for 4 nights last week (11/12- 15/12). Although during the very busy "Christmas Season", prices were reasonable and fully booked Hotel staff still managed to convey "personal touch". Location of hotel is perfect, on Madison Ave. walking distance from both Times Square and Empire State Building on the one side and NYC trendy SoHo on...

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Helpful?
Thank Toonarmy11
Honey Brook, Pennsylvania
Reviewed 14 December 2012

The Carlton has become my new favorite hotel in Manhattan. I made at least five stays after it moved to Marriott in 2012 from March to November. I found the Carlton's rates are better than other Manhattan Marriott properties and a much better value and experience - the location on Madison is superb with lots of excellent dining, night spots...

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Helpful?
Thank Jason M
Kingsport, Tennessee
Reviewed 13 December 2012

Lovely hotel located on Madison Avenue - a great neighborhood and close walk to the Empire State Building and Macy's. The hotel is beautiful inside and has classic hotel bones. The staff was very friendly and the rooms were nicely furnished. Our "cozy" room was just as advertised, but was perfect for our quick stay. The downside was there was...

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Thank jmwelchtn
London
Reviewed 9 December 2012

We loved the location, close to subway 28th street, and walk able to Empire state area. Not too busy around hotel, so a bit of an oasis of calm. On arrivals at 2:30pm we were told we would have to wait for our room as the hotel had been full the nigh before, which was a bit annoying seeing as...

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Thank Nasher78
Moscow, Russia
Reviewed 8 December 2012

Good hotel in the heart of Manhatten Close to Empire State building and 5th Avenue. Rooms are not big, in typical american style but noisy as windows are old and not noisy protected. .Beds are convenient. Lobby is historically looking made in Art Nuovo style. Breakfast is real american and very good.

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Thank sep65
Ct., USA
Reviewed 8 December 2012

Stayed for 2 nights in Dec.2012-Xmas shopping and show. Car service to Broadway was worth the splurge---$35 for three people in the rain! Later than evening Returning from downtown was impossible to get a taxi so depending on what you are planning to do it might be a bit of a walk.... Our room was quite small as others have...

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Thank MyrellaCt_USA
Alpharetta, Georgia
Reviewed 2 December 2012

Every year, my wife and two adult daughters travel to NYC the week-end after Thanksgiving. And as such, I am the responsible person that makes (and most of the times pays for) the hotel accommodations for these past 16 years. I never look forward to picking them up at the airport when they return from NYC because the ride home...

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1Thank bobk043066

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Ave, New York City, NY 10016-7412
Region: United States > New York > New York City
Price Range: $278 - $712 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#71 Green Hotel in New York City
#193 Family Hotel in New York City
#212 Business Hotel in New York City
#213 Luxury Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!”
gailmelkus, 9 May 2017 | Read review
“Not a business trip hotel.”
Colyn1337, 10 Feb 2017 | Read review
“Don't get a standard sweet, go for Deluxe and up for better size.”
  • WATER WAS DISGUSTING---SINK AND SHOWER
E6071GRcourtneyw, 6 Feb 2017 | Read review
“Higher floors would likely be quieter”
GregRCo, 2 Feb 2017 | Read review
“Empire Suite is amazing and spacious, secluded, and quiet”
mchuddley, 27 Jan 2017 | Read review
5 of 5
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US$254* /night
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Prices are for 1 room, 2 adults
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