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Carlton Hotel, Autograph Collection

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2,181 Reviews from our TripAdvisor Community

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There are newer reviews for Carlton Hotel, Autograph Collection
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Showing 1,921: English reviews
West Newbury
Reviewed 30 July 2012

We just arrived home from a wonderful weekend in New York visiting our daughter and celebrating my birthday. We were greeted upon arrival by Hector Rivera in Guest Services. When I inquired as to the availability of a room with two double beds, Hector checked, but apologetically replied there weren't any available. When he learned it was my birthday, he...

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1Thank Barbara727_12
Springfield, Illinois
Reviewed 29 July 2012

I booked this room last minute for a special weekend rate of $179. During the week this same hotel room goes for over $400 a night. This hotel is nice and has all of the original woodwork, which was very nice. But the rooms were one of the smallest I have ever had in NYC. The bathroom was quite large...

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Thank pwd60
Santa Barbara, California
Reviewed 26 July 2012

Stayed for 3 nights and overall ok, service was good, front desk staff very good, efficient, helpful and friendly. Concierge not great everything pretty much 'whatever'. Food extremely expensive, $137 for 3 burgers and a bottle of water. Has the potential to be a good larger boutique hotel as good location and spacious.

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3Thank scott r
hollywood florida
Reviewed 25 July 2012

The Grammercy/Murray Hill area is one of NYC's hottest locations and the Carlton is the perfect place to stay. After past check-ins at Times Square and Mid-town locations, this property offers the best of the best! Convenient to several 5 star eateries, Broadway theater, and Madison Square Park, the Carlton offers it all with a reasonable room rate. The awarding...

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1Thank dab57
Arlington, Virginia
Reviewed 22 July 2012

It was a tough stay from the beginning...the room we were booked into had a see through bathroom door, which just blew my mind. You could see right into the bathroom and anyone walking into the room could see right into the bathroom. It was the oddest designs I had seen. The lack of privacy made no sense. But fine...it...

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2Thank CSEMcCauley
StephenCullen9, Manager at Carlton Hotel, Autograph Collection, responded to this review

Dear CSEMcCauley, Thank you for staying at the Carlton Hotel and for writing this review. I apologize for the service failures with regards to the coffee cups and our bellman not assisting in your room move. The door to the bathroom in some of our standard rooms are quite unique in that they are rolling and have a frosted glass...

Atlanta, Georgia
Reviewed 20 July 2012

Having experienced the Carlton Hotel, I have to applaud the level of service, attention to detail and the professionalism of the staff, especially Bonnie in Reservations. The staff of the Carlton made our "special Anniversary Weekend" a memorable occassion, and I would highly recommend the hotel for all visitors to New York City. Thank you for creating memories.

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Thank Snickers791
St Louis, MO
Reviewed 16 July 2012

My family and I had two rooms this weekend and I have nothing but good things to say about the hoetl. As a Platinum member of Marriott Rewards, we received a couple of very nice upgrades. The staff were friendly and accomodating. The rooms were well-equipped and the lobby very nice. It was close to many attractions but in a...

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1Thank stlrod
Rochester, New York
Reviewed 16 July 2012

I always like to try "smaller" boutique hotels, but I am a "Marriott tramp" and love, even more getting the Reward points! I will start looking more into Marriott Autograph Collection hotels because of our recent stay at the Carlton Hotel this past weekend. Great location between Midtown and SoHo - where we spend a good deal of our time:...

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Thank Dave E
Belgium
Reviewed 16 July 2012

Here some positive and negative points on my recent stay in Carlton. Positive - We had a Superior room with queen bed. Room was smallish but not too small. Nicely/Stylish decorated, all in working order. Big TV, comfortable bed. Some rooms have a shower, some a bath. Doesn't make a lot of difference as the bath is so small that...

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1Thank Country_hopper99
Reviewed 13 July 2012

Fab hotel!! Beautiful decor! Amazing restaurant, staff very helpful! This is an older hotel which has been refurbished into a boutique hotel, but still has loads of character!! It's a five minute taxi ride to Times Square, so if u want a hotel right in the heart of things, this is not for u!! However after spending a day and...

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Thank Snowlj

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
A midtown Manhattan luxury boutique hotel located near the Empire State Building, Union Square and other New York City attractions. Offers vacation packages and special offers, as well as meeting and event space. ... more   less 

Additional Information about Carlton Hotel, Autograph Collection

Address: 88 Madison Avenue, New York City, NY 10016
Region: United States > New York > New York City
Price Range: $316 - $689 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Carlton Hotel, Autograph Collection 4*
Number of rooms: 317
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Also Known As:
Carlton Hotel, Autograph Collection Hotel New York City
Carlton Madison Avenue
Carlton On Madison Avenue Hotel
New York Carlton
Carlton Hotel New York
Hotel Style:
#72 Green Hotel in New York City
#193 Family Hotel in New York City
#210 Luxury Hotel in New York City
#212 Business Hotel in New York City
#228 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Carlton Hotel, Autograph Collection staff and other travellers.
14 questions
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Detroit, Michigan
over a year ago

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Questions? Get answers from Carlton Hotel, Autograph Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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5 of 5