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The Franklin

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Traveller (229)
Room & Suite (167)
Dining (16)
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Overview
  • Excellent28%
  • Very good38%
  • Average18%
  • Poor7%
  • Terrible9%
Travellers talk about
“upper east side”(139 reviews)
“wine and cheese”(61 reviews)
“rooms are small”(54 reviews)
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Hotel
Multilingual Staff
Air Conditioning
Pool
3 Star Hotel
All hotel details
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (758)
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629 results
Traveller rating
192
222
108
43
64
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LanguageEnglish
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192
222
108
43
64
Show reviews that mention
All reviewsupper east sidewine and cheeserooms are smallcentral parkmetropolitan museum of artyogurtnew yorkcontinental breakfastboutique hotelevery eveningaround the cornerwhole foodswine hourshort staygreat boutiquecoffee machinebed was comfortable
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201 - 205 of 629 reviews
Reviewed May 7, 2015

The Franklin proved to be a great choice for our visit to the city. Great location next to the Lexington Line, Central Park, Museum Mile. Quiet neighborhood, several bars and restaurants nearby. Our room was small, but comfortable and updated. Good shower and nice linens....More

1  Thank WineDivaSeattle
Response from Lisa G, General Manager at The FranklinResponded May 21, 2015

Dear WineDivaSeattle, Thank you for the wonderful review. We are delighted you chose to stay with us at The Franklin and hope you will return on your next trip to New York City! Please be sure to visit our website for our lowest rates and...More

Reviewed May 6, 2015

My room was small but not by NYC standards in this price range. Nicely decorated and modern, also quiet. Location is convenient to subway, Central Park, museums. The lobby/lounge area is small and not an inviting place to hang out. Breakfast room is quite small,...More

1  Thank dickanddoug
Response from Lisa G, General Manager at The FranklinResponded May 21, 2015

Dear Dickanddoug, Thank you for sparing the time to post your review. We do appreciate hearing from our guests, as their comments are vital for us to continue in improving our services. Please accept my sincere apologies for our lack of communication; we pride ourselves...More

Reviewed May 1, 2015

Great proximity to the Lexington Ave subway line and Museum Mile make this a cozy fave for me. Room was teensy- tiny, but quiet and clean. Staff very friendly and attentive. Continental breakfast was nice, made the place feel homey. If you like 1929 charm...More

Thank DanaThomas
Response from Lisa G, General Manager at The FranklinResponded May 4, 2015

Dear DanaThomas, Thank you for leaving a review on the Franklin Hotel. I am very happy that you enjoyed our prime location and close proximity to New York City Subways. I hope that we will be seeing you again soon ! Regards, Lisa Grossberg

Reviewed April 29, 2015

My sister and I stayed four days at The Franklin. Our room was quite small. The staff was very friendly and accommodating. We loved the location. We were also charged $12 a day for the wine and cheese and was never at the hotel to...More

Thank 407joan
Response from Lisa G, General Manager at The FranklinResponded April 30, 2015

Dear 407joan, Thank you for choosing the Franklin Hotel as your hotel in New York City. I am very pleased you had a great stay and am sorry you did not get to enjoy the wine and cheese. We hope to have you back and...More

Reviewed April 28, 2015

I spent 3 nights at this small hotel while taking my 10 yr. old granddaughter to NYC for her first time. The staff were cheerful, helpful and unfailingly polite. The room was small, the bed and linens were very nice, the bathroom although tiny was...More

1  Thank ourphoebe
Response from Lisa G, General Manager at The FranklinResponded May 4, 2015

Dear Ourphebe, Thank you for such a wonderful review. I am extremely pleased to read that The Franklin left you with a positive first impression. We strive to provide all our guests with a memorable experience, and I am delighted that your stay exceeded expectation....More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Details
Price range
US$194 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$194 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (229)
Room & Suite (167)
Dining (16)
Amenities (6)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
Ask a question
Bev N
October 1, 2017|
Answer
Response from lush67 | Reviewed this property |
yes there is
1
Vote
Derek J
August 22, 2017|
AnswerShow all 5 answers
Response from lush67 | Reviewed this property |
no fridge sorry. You can ask for a iron and board we did.
1
Vote
duemura
July 1, 2017|
Answer
Response from Barbara P | Reviewed this property |
I believe so. But honestly, it is not clean enough.
0
Votes
Room Tips
"Book at another hotel."
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"As far as I can tell, there is no such thing as a good room in The Franklin."
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"Not the single on the first floor"
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"Go somewhere else."
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