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Park Lane Hotel

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5,656 Reviews from our TripAdvisor Community

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Showing 4,579: English reviews
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South Wales, United Kingdom
Reviewed 2 days ago NEW

This was mine and my wife's first time to New York and the USA. I did research quite a lot of hotels and read the reviews. Park lane was my choice due to its location to Central Park and the rest of mid town, all within walking distance. This hotel has got the first impression just right and it follows...

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Helpful?
Thank matthewgJ2333CB
June M, General Manager at Park Lane Hotel, responded to this review

Thank you for the great rating, Matthew! We are very pleased to hear about the wonderful stay that we were able to share with you. We are always working our hardest to ensure that all of our guests have fantastic experiences with us. It is great to hear that you recommend us and that you will stay here again! We...

Reviewed 3 days ago NEWvia mobile

I love that the hotel is right in front of Central Park. They have rooms that overlook Central park and some rooms have no view of the park. Their big and spacious rooms is what sets them apart from other hotels that offer the same rate. Their breakfast buffet is also overlooking Central Park. Average choices of breakfast. Most of...

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Helpful?
Thank Trixie L
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review, Trixie! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed our central location and beautiful views of Central Park! We're also very pleased that you enjoyed your room! We'd love to see you again soon to share an even more positive experience with you. Have a lovely...

Bucks County PA
Reviewed 3 days ago NEWvia mobile

I recently stay at the Park Lane Hotel with my husband. We came for just an overnight trip. I must say when I first arrived I thought this review was going to be bad as the wait to check in was very long. Once we finally made it up to the front desk though I was happily surprised to be...

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Helpful?
Thank mel721317
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review, Mel! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed your room and the beautiful views of Central Park! That's what we like to hear! We're also very pleased that you enjoyed our Hospitality Reception. We'd love to see you again in the future to share an...

Bonn, Germany
Reviewed 3 days ago NEW

We stayed here for 3 nights and would return again if the rate stays the same. The bed was very comfortable and the room was a nice size and quiet. The city view wasn't that nice so might try the park view next time. I do however think the city view side might have been quieter. Sounds odd but the...

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Thank lovetotravel838
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had a great stay with us! It's wonderful that you enjoyed your room and that everything was comfortable for you. We'd love to see you again soon to share an even more positive experience with you. Have a lovely day!

Blue Point, New York
Reviewed 3 days ago NEW

My boyfriend and I stayed here this past weekend. He got me the stay as a valentines day gift. I had always liked the park lane because I had visited there with my parents a while ago and because of the close vicinity to the park and the beautiful views. My boyfriend had called prior to our arrival to ask...

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Helpful?
Thank girl18star
June M, General Manager at Park Lane Hotel, responded to this review

Thanks for the 4/5 review! We're thrilled to hear that you had an overall great stay with us! It's wonderful that you enjoyed your room and the beautiful view of the park! We're also very pleased that your bed was comfortable. We'd love to see you again soon to share an even more positive experience with you. Have a lovely...

Cardiff, United Kingdom
Reviewed 4 days ago NEW

Overall it was a nice comfortable hotel, cleaning staff were excellent, rooms were always clean and tidy. Misleading re views as city view means over looking any building! Very expensive, with extra tax, even on the tax! Very confusing as when quoted the taxes were not mentioned! don't feel it was value for money.

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Thank 847leighw
June M, General Manager at Park Lane Hotel, responded to this review

Thank you for the great review, Leigh! It's outstanding you had such a wonderful experience with us! We strive to offer top-notch service and convenience for our guests. We're happy you enjoyed our clean and comfortable rooms. That's what we like to see! We're disappointed you didn't notice all fees associated with your booking. We'll address your concerns with our...

Buenos Aires, Argentina
Reviewed 4 days ago NEWvia mobile

Thanks to Alexander Brown the Front Office Manager!!! Our room was not ready and i was really mad. Alex change my mood very calm and with a great behavior. And we started our delectable staying. The room was really great, Great view, the rooms are big and silence witch is a plus in NYC. I which i had the breakfast...

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1Thank mecalde2015
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the outstanding review! We're delighted your experience with us was so wonderful! We endeavor to make all of our guests feel welcome and relaxed during their time with us. We're happy you enjoyed our prime location! It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please...

Blumenau, Brazil
Reviewed 4 days ago NEW

The location is great and the price payed for this is a good reason to stay there. The room was big and the landscape to Central Park amazing. The staff were so competent and polited. So, I recommend this Hotel, and I'll be back. The only thing I didn't like, was the food of Happy hours. It was too fat.

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Thank Blumenau_BrazilMara
June M, General Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled you had such a wonderful experience with us! It's outstanding you took advantage of our prime location and stunning views. That's what we like to see! We're happy our team took such great care of you and made you feel so welcome. Thank you for the valuable feedback. We look...

Los Angeles, California
Reviewed 5 days ago NEW

I have stayed in several hotels in NYC and park lane is the best without a doubt. Rooms are huge for New York City, views are wonderful and cost is amazing given the location! We visit frequently for work and for visits to family and friends and wouldn't want to stay anywhere else. The location is phenomenal. Near the park,...

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2Thank Jill S
June M, General Manager at Park Lane Hotel, responded to this review

Thank you for the perfect rating, Jill! We are always working very hard to provide the best stays for all of our guests. It is great to see that you enjoyed the wonderful views and convenient location! We hope you plan on staying with us again soon! We'd love to have you back anytime! Thanks again, Jill! Have a great...

Holland, United States
Reviewed 5 days ago NEW

This was my first time staying at the Park Lane and I would stay again. The room was over sized for a New York Hotel but that is not surprising given the type and age of the hotel. Linens were excellent. Room was very clean. Good heat and air conditioning. Shower was good strength. Hotel staff were friendly and accommodating.

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1Thank BrindleScot
Mirela C, Guest Relations Manager at Park Lane Hotel, responded to this review

Dear Guest, Thank you for the 4/5 rating! We're thrilled you had such a wonderful experience with us! It's fantastic you enjoyed our spacious, comfortable, and clean rooms. We're happy our team made you feel so welcome and took such great care of you! We aim to please and your praise lets us know we're doing our job! We look...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Park Lane Hotel - A Central Park Hotel, is a luxury 46-story hotel with panoramic views of legendary Central Park and the iconic New York City skyline. Spacious, elegant Guest Rooms and Guest Suites offer picture windows and superb views along with exquisite bath products, fine linens and other amenities. This iconic Hotel sits directly on the edge of beautiful Central Park, offering gracious services to ensure a fulfilling stay. From on-site dining at the renowned Park Room Restaurant to cocktails at Harry's New York Bar & Lounge, the Park Lane Hotel wants to make your visit to New York an enjoyable one. We offer a Fitness Center, Mail Service, Internet Access, and more. Located directly on Central Park, in the Midtown Manhattan Business District, Park Lane Hotel is just steps from Fifth Avenue Shopping, Broadway Theaters, Museum Mile, Carnegie Hall, Radio City Music Hall, Lincoln Center and many other NYC Activities and New York Attractions. ... more   less 

Additional Information about Park Lane Hotel

Address: 36 Central Park South, 59th Street Between 5th Ave & 6th Ave, New York City, NY 10019-1600 (Formerly The Helmsley Park Lane)
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $260 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Lane Hotel 4*
Number of rooms: 628
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Orbitz and Jetsetter so you can book your Park Lane Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Helmsley Park Lane Hotel New York City
Helmsley Park Hotel
Hotel Style:
#171 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
#199 Business Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Park Lane Hotel staff and other travellers.
93 questions
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Berwick
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The premiere king room offers a beautiful view of the park.”
 of 5 bubbles girl18star, 22 Feb 2017 | Read review
“Spring for a park view room! Really gorgeous!”
 of 5 bubbles , 20 Feb 2017 | Read review
“Park View is worth the extra money”
 of 5 bubbles johnmance, 19 Feb 2017 | Read review
“Wonderful experience!”
 of 5 bubbles mitzid2017, 19 Feb 2017 | Read review
“Park view rooms are a bit louder, but view from high floor is perfect.”
 of 5 bubbles , 18 Feb 2017 | Read review
5 of 5