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The Mansfield

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1,746 Reviews from our TripAdvisor Community

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Showing 1,465: English reviews
Manchester, United Kingdom
Reviewed 26 April 2014

My partner and I stayed at The Mansfield for 5 nights at the beginning of April. On arrival, we were met by a bell boy who kindly took our cases and offered us a drink whilst we checked in. I'd originally asked for a high room at the front of the building. We did get a room at the front...

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Helpful?
Thank starrygii3
david_sandler, General Manager at The Mansfield, responded to this review

Dear Starrygii3, I am extremely happy to read that The Mansfield left you with a positive first impression. We strive to provide all our guests with a luxury liberated experience that exceeds expectations. I am delighted that you were able to find a comfortable stay in our hotel, and to learn that our staff treated you exceptionally well. We look...

New York
Reviewed 26 April 2014

Do not stay: dreary, small and dark rooms decorated in depressing brown. Room service person said they had many complaints about the rooms. Tried to charge us four times for the same phone call. Making the complaint was difficult. Very expensive to make matters worse.

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Helpful?
Thank CSPJ50
david_sandler, General Manager at The Mansfield, responded to this review

Dear CSPJ50, Thank you for staying with us here at The Mansfield and for providing us feedback about your stay. I do apologize that there were issues that prevented you from having the best possible stay with us. We pride ourselves on our guests having the best experience possible, and would welcome the opportunity to give you an experience that...

Birmingham, United Kingdom
Reviewed 25 April 2014

This hotel is fabulously situated for all the major sights and for that reason I would recommend it. The hotel is quite lovely but the room that we stayed in had no natural light at all which meant that the lights had to be on all the time. The room was also very small - although if you are only...

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Helpful?
Thank Samcossie
david_sandler, General Manager at The Mansfield, responded to this review

Dear Samcossie, Thank you for choosing to stay again with us. I’m sorry our room was not spacious enough for your party and that there was not enough light.I do hope that our service and overall value will make you reconsider staying with us in the near future. I am also very glad you enjoyed your overall stay. We look...

New York
Reviewed 22 April 2014

Excellent experience & staff! Hotel very nice & clean, excellent location! Coffee machine, library & free wi-if was wonderful! I would absolutely choose this hotel when I return! The price & location were unbeatable!

Review collected in partnership with this hotel
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Helpful?
Thank Kelly H
david_sandler, General Manager at The Mansfield, responded to this review

Dear Kelly H, Thank you for an amazing review for the Mansfield Hotel. I am delighted that you enjoyed your overall stay and our hotel amenities. We would like to invite you back for more memorable stays! Regards, David Sandler

New York
Reviewed 21 April 2014

Great Staff, Great Location, Rooms need to be UPDATED. Rooms need better lighting overall and more darkness when you are ready to go to sleep, tons of light in the rooms, blinds do not provide enough darkness.

Review collected in partnership with this hotel
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Helpful?
Thank Alexandra C
david_sandler, General Manager at The Mansfield, responded to this review

Dear Alexandra C, Thank you for taking the time to write about your recent stay at the Mansfield Hotel. Please accept my sincere apologies for the issues you had with the room. We greatly appreciate your understanding for any inconvenience caused . I am happy to read that you enjoyed two great features of our unique property, our central location...

Magherafelt, United Kingdom
Reviewed 12 April 2014

Great location, reasonable enough priced, happy staff and very helpful. Rooms are fine, a little cold though. Only drawback was a leaky drain pipe which was hitting on top of our aircon unit creating unwanted noise. We will definitely go back.

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Helpful?
Thank Ciaran K
david_sandler, General Manager at The Mansfield, responded to this review

Dear Ciaran K We are delighted you enjoyed your stay with us and thank you for the feedback! Overall, we are happy to read that you had a wonderful stay . We are extremely happy that you loved our location, which is what makes our hotel so special.On behalf of the entire team we all look forward to having you...

New York
Reviewed 10 April 2014

Better than expected...the pics of this hotel in its entirety doesn't capture nor compare to its decorative beauty in person. If you're looking to impress someone plus save...this is certainly the place

Review collected in partnership with this hotel
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Helpful?
Thank Rawl S
david_sandler, General Manager at The Mansfield, responded to this review

Dear Rawl S, Thank you for sparing time and posting your review of The Mansfield on Trip Advisor. We do appreciate hearing from our guests, as their comments are important for us to continue in improving our services. I am happy to note that the services rendered by the hotel were to your satisfaction. My team and I look forward...

montreal, Quebec
Reviewed 7 April 2014 via mobile

We are Canadian but live in Europe with our 3 year old. We took advantage of going home for Xmas to drop our daughter off in Ottawa with her grandmother and we flew to the big apple for 4 days of adult time. We got this on a cyber Monday deal and have to admit, that for the location, comfort,...

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Helpful?
Thank jtay
david_sandler, General Manager at The Mansfield, responded to this review

Dear Jtay, Thank you for staying with us here at The Shoreham and for providing us with feedback following your stay. I am glad to know you took pleasure in our central location and found our amenities to be of your satisfaction. I am delighted that our staff was knowledgeable to make your stay accommodating. We look forward to welcoming...

San Antonio, Texas
Reviewed 7 April 2014

Found a deal on Travelzoo.. Read both good & bad reviews so not sure what to expect.. It is the best it could possibly be. Stayed for 4 nights & am so pleased I'm heading back to the Mansfield & have bragged to all my friends about it!!! Rainee

Review collected in partnership with this hotel
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Helpful?
1Thank Monica R
david_sandler, General Manager at The Mansfield, responded to this review

Dear Monica R Thank you for taking your time to write a trip advisor review on The Mansfield Hotel. I am delighted that you enjoyed your stay, we do our best to give our guest the best experience possible. We look forward to seeing you when you return! Regards, David Sandler

London, United Kingdom
Reviewed 6 April 2014

Firstly this hotel is in a great location. We stayed for 4 nights and it was the perfect base to explore New York. The staff were friendly and service was good however I expected a little more quality and space for the price we paid. The bathroom was tiny and the room was also a bit tatty. Certainly not bad...

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Helpful?
1Thank Tim L
david_sandler, General Manager at The Mansfield, responded to this review

Dear Tom L, Thank you for taking your time to write about your recent stay at The Mansfield Hotel. Great Customer Service is a key component of our hotel. I'm glad you found our employees friendly. We are sincerely sorry to hear that the visit did not reflect the high standards that we set for our hotel. I ask that...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 

Additional Information about The Mansfield

Address: 12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $255 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mansfield 4*
Number of rooms: 126
Reservation Options:
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
Hotel Style:
#206 Luxury Hotel in New York City
#221 Family Hotel in New York City
#227 Business Hotel in New York City
#238 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mansfield staff and other travellers.
31 questions
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Questions? Get answers from The Mansfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one at the back which has a bit of light”
  • Dark rooms with blinds that don't work
 of 5 bubbles no1anorak, 6 Feb 2017 | Read review
“room 1010 did not have refrigerator; room 1005 had fridge and safe”
 of 5 bubbles queensabrine, 26 Jan 2017 | Read review
“Great Location”
 of 5 bubbles O8706PBdanib, 11 Jan 2017 | Read review
“Suite 801, separate lounge & bedroom”
 of 5 bubbles msorchard, 9 Dec 2016 | Read review
“Avoid the front of the hotel (looking onto 44th Street) unless you like noise.”
 of 5 bubbles royr44, 8 Dec 2016 | Read review
5 of 5