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The Mansfield

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Traveller (475)
Room & Suite (273)
Dining (17)
Overview
  • Excellent29%
  • Very good38%
  • Average18%
  • Poor9%
  • Terrible6%
Travellers talk about
“library room”(24 reviews)
“great location”(320 reviews)
“times square”(210 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Fitness centre
3 Star Hotel
All hotel details
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Reviews (1,909)
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488
539
278
154
113
Show reviews that mention
All reviewslibrary roomgreat locationtimes squarenew yorkhardwood floorsespresso machinefree coffeebryant parkjunior suiteboutique hotelreading roomrooms are smallclub roomgrand central stationquiet streetqueen bedfifth avenue
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661 - 665 of 1,572 reviews
Reviewed 3 August 2014

Very centrally located midtown hotel. Friendly staff, always helpful. Liked that the hotel offered complimentary choice of Coffee and tea in the library as well as freshly baked cookies every Afternoon. Room was nice and beds great. Be aware that the hotel are under renovation...More

Review collected in partnership with this hotel
Thank AnneTravell
Response from Lisa G, General Manager at The MansfieldResponded 4 August 2014

Dear Anne Travell, Thank you for taking the time to write about your recent stay at the Mansfield. I’m glad you found our rooms were cleaned to your satisfaction and our amenities were up to your standards. We value your comments and we will take...More

Reviewed 2 August 2014

We scoured NYC accomodation sites for many months, in an attempt to obtain an economical but well situated base for our week in NYC. We settled on the Mansfield after quite a lot of deliberating, but once we got there, we were very happy with...More

2  Thank JanineR_1984
Response from Lisa G, General Manager at The MansfieldResponded 4 August 2014

Dear JanineR_1984, Thank you for staying with us at the Mansfield Hotel. The team and I were pleased to hear you felt the service was good. We are happy to read you enjoyed the location as well as the hotels amenities. We hope the next...More

Reviewed 1 August 2014

Most comfortable bed I ever had at a hotel in decades bar none. Love that the floors in my room were wood and very clean. Concierge and front desk staff were always cordial and helpful. Fresh lemon water at front desk was a nice touch,...More

Review collected in partnership with this hotel
Thank Mike C
Response from Lisa G, General Manager at The MansfieldResponded 4 August 2014

Dear Mike C, Thank you for taking the time to share your valuable and candid feedback with us. We are truly delighted that we exceeded your expectations from our location and comfortable beds. I am glad that my staff was able to accommodate you during...More

Reviewed 1 August 2014

I booked through a separate company and booked a stay for ten days. Very small room, unpleasant odour and had to move rooms. Next room was better for two people but we did find a cockroach. Not what I was expectingMore

Review collected in partnership with this hotel
1  Thank Eryn M
Response from Lisa G, General Manager at The MansfieldResponded 4 August 2014

Dear Eryn M, Thank you for taking the time out to review the hotel. The team and I are very disappointed your stay was unsatisfactory. We really appreciate the feedback as it will allow us to hone in on the areas you described. Customer satisfaction...More

Reviewed 1 August 2014 via mobile

I stayed at the Mansfield because of its convenience to Grand Central and an affordable price. Great location and accessible to many things. Staff very nice and helpful. Wifi free in lobby/library only; daily charge in room. Building is indeed an architectural gem. Room very...More

Thank AnnT1012
Response from Lisa G, General Manager at The MansfieldResponded 4 August 2014

Dear AnnT1012, Thank you for taking the time to give us feedback on your recent stay. I'm so glad to hear you enjoyed your stay and our rooms were to your liking! We pride ourselves in making every guest stay as memorable as possible. We...More

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Best Value Properties in New York City, NY
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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$185 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#220 Business Hotel in New York City
#231 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$185 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#220 Business Hotel in New York City
#231 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (475)
Room & Suite (273)
Dining (17)
Family and Play Areas (6)
Amenities (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Rick O
16 April 2018|
AnswerShow all 3 answers
Response from Johanna P | Property representative |
Hello Rick O, rollaway beds are available in Deluxe King rooms. The fee is $30 per night and are available upon request on a first come first served basis.
0
Votes
jannat a
9 February 2018|
AnswerShow all 3 answers
Response from lchurch269 | Property representative |
I am sorry we do not take cash deposits, it must be a credit card. Since you don't have a credit card you can ask a family member or friend if they will fill out a credit card authorization form and we can use that as the... More
0
Votes
privet
21 October 2017|
AnswerShow all 6 answers
Response from lchurch269 | Property representative |
The hotel takes a hard stance on fighting this issue. We train staff to look for sign and report it to management. Then a professional is called in to verify if they are present. The hotel also has a standing maintenance... More
0
Votes
Room Tips
"Rooms are very small."
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"great art deco hotel with a quaint atmosphere, great location, and excellent service"
Read review
"Even suite room was awful"
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"will need new management/owners/makeover before returning"
Read review
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