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Normally I stay at this hotel in NY as it is very convenient to my office. This trip there was an issue with the hot water. Every morning for five mornings there was little hot water so showers were quick and in lukewarm water. As...More
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Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 2 weeks ago
Thank you for taking the time out to review our property. I am sorry to hear that you encountered issues with hot water during your stay with us. I am please to inform that our Engineering Managers have addressed the issue. We do...More
Very nice for business type trips or for traveling with friends. Not really at all romantic if that is what you are looking for. But very nice otherwise.
Rooms are a decent size for NYC, clean, modernly decorated and updated. We had a nice view...More
I stayed here for a long weekend while visiting a convention. We ended up in an accessible room, while we didn't need one, it was still fine. The beds were comfortable. The room was a little warm for sleeping, but thankfully there is a thermostat...More
What a great experience right from the start! The front desk service was amazing! Gus checked us in and immediately made us feel as if we were home. He asked us about our stay for the weekend and how he could help us in any...More
Westin Grand Central is a special place. Set in a fantastic part of Manhattan, close to Grand Central and a short work to Times Square, the hotel is conveniently placed for tourism or business.
We stayed in an Empire State View Suite and it was...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time it's different and you don't know what hotel you'll get until you pay. I requested a four star hotel and the Westin was offered. I've used that site many times and have always been satisfied.