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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,848)
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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211 - 215 of 3,119 reviews
Reviewed January 16, 2018 via mobile

Well situated with easy access to Grand Central, Times Square etc. Rooms are surprisingly spacious for New York and well appointed. Had a few issues with customer service and am currently waiting on a $120 refund for overcharging.More

Thank TaraofCork
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded January 18, 2018

Hello TaraofCork, Thank you for reaching out to us. I am delighted to hear that you found our property's location well suited for your travels. I am sorry to hear that we did not meet your expectations with our service. I would be delighted to...More

Reviewed January 16, 2018

Room was large by NYC standards and the beds were extremely comfortable. The hotel is very close to Grand Central and the metro and you have a great view of the Chrysler building. Staff is really accommodating and even though the hotel was busy they...More

Thank Lexie M
Response from TeamMarriott, General Manager at The Westin New York Grand CentralResponded February 28, 2018

Dear Lexie M, It was a delight to host you at The Westin New York Grand Central. We are glad to know you loved being close to attractions like Grand Central, the metro and that the service provided by our associates made your stay a...More

Reviewed January 13, 2018 via mobile

Staying at the Westin Grand Central for a few night getaway. It is in a convenient location near Grand Central. Front desk staff is nice. Rooms are great size. Wonderful bed and nice bathroom. Our shower was not draining properly, but was promptly fixed. However,...More

Thank Ryan F
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded January 16, 2018

Hello Ryan F, Thank you for taking the time to review our property. I am delighted to hear that you enjoyed our property as well as it's locations. I am sorry to hear that you an associate from the restaurant was not professional. I would...More

Reviewed January 13, 2018

So my fiancé got this hotel in a blind booking on hotwire.com for a really good price, especially considering that we booked it the day before New Year's Eve, for New Year's Eve. The hotel was perfectly located for what we had planned, and was...More

1  Thank Adrienne B
Reviewed January 11, 2018 via mobile

The hotel itself is amazing. Fantastic location to Grand Central and an amazing view of the Chrysler Building. There’s a CVS nearby and a wine/spirits store in the opposite direction. The size and price of the rooms is positively amazing and the tub was soo...More

1  Thank Tiffany L
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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neera a
May 23, 2018|
AnswerShow all 5 answers
Response from Boris P | Reviewed this property |
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for... More
0
Votes
neera a
May 23, 2018|
AnswerShow all 4 answers
Response from andyhughes2017 | Reviewed this property |
I think so
0
Votes
mags10
May 15, 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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