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The Westin New York Grand Central

4.9 km from New York City centre
  • Room Service
  • Restaurant
  • Fitness centre
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212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
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Breakfast for 2 Included
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2,981 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 2,376: English reviews
Miami, Florida
Reviewed 6 December 2016

Darn you - Westin - and your Heavenly Beds. We usually start out fairly early in the morning -- since we always enjoy NYC with all its outdoor fun. BUT the first two days -- we slept in... and slept some more! we managed to get out at 10am. Best beds around. I've stayed at Westins before -- and I...

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Thank eshepard
Richmond, Virginia
Reviewed 5 December 2016

Excellent staff in every facet of my stay, throughout my stay. Everyone was poite, cheerful, professional, and extremely helpful. Very comfortable room, great location, great amenities. Enjoyed everything about my stay. Would recommend this hotel.

Review collected in partnership with this hotel
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Thank michael f
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Michael f, Thank you for taking the time to review our hotel. I am delighted to hear that you enjoyed your stay with us. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will be sure to share your comments with our staff. Thank again for...

Westfield, New Jersey
Reviewed 5 December 2016

Spent the evening at the Westin Grand Central on 42nd Street. What a pleasant surprise! Nicely furnished room and bath. The hotel staff were lovely and incredibly accommodating. The lobby bar was Sheraton place to have a drink and a conversation.See if you can get a high floor; there's less street noise!

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Thank maxinedds
Birmingham, United Kingdom
Reviewed 5 December 2016

From the moment we arrived the standard of service was fantastic. Deirdre on reception could not do enough for us. She was so lovely and welcoming. We were given an upgraded room with a fantastic view of the Crysler building. The room was spotless and remained like that for the duration of our stay with housekeeping coming in everyday. The...

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Thank Rachey76
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Rachey76, Thank you for taking the time out to review our hotel. As we strive for excellence in customer service it is wonderful to hear such great things from our guests. I especially want to thank you for the special mention to our associate Deirdre; I will be sure to forward your great comments to our management staff so...

Philadelphia, Pennsylvania
Reviewed 5 December 2016

We found the rooms to be very comfortable with nice amenities. Not to discount the quality of the property, but the real story here is the SUPERB guest services staff, especially housekeeping. Our son became ill during our visit, and the housekeeping staff was extremely responsive and express genuine concern for his care. You can't "pay" for this type of...

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Thank mkjac1
Edinburgh, United Kingdom
Reviewed 5 December 2016

Excellent hotel with good location in central New York. Continental breakfast included in the rate. Room well furnished and no issues with cleanliness. Bathroom good size which is unusual in New York.

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Thank MF102
Rome, Georgia
Reviewed 5 December 2016

The Westin was great! Close to the hot spots and yet not in the middle of the crazy crowds. We were able to walk in a short time to all the sites and yet at the end of the day were out of the hustle and bustle.

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Thank montjambhr
Plain City, Ohio
Reviewed 5 December 2016

Me my wife and my daughter had an awesome stay at your hotel! If were ever in New York again will definitely hit you guys up again! The convenience to downtown Manhattan the subways etc. made it very easy to get around and back after a long day!

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Thank glenaurelius
Montevideo, Uruguay
Reviewed 5 December 2016

Very good property, excellent service and warmness of the staff Location at two blocks from Grand Central, food everywhere in the neigborhood, and plenty of shopping alternatives, all in the same place, Very Good !!!

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Thank Daniel A
Boca Raton, Florida
Reviewed 4 December 2016 via mobile

Stayed at many NYC hotels and many Westin's around the world. This one is reasonably priced and has a great location. Staff was friendly and efficient. Few amenities at this hotel. My room reminded me more of a converted apartment. Elevators were slow. I liked th water and coffee in the lobby in the morning. I would stay here again.

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Thank PAQ

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $254 - $757 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#156 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for room at the front of the hotel , views are amazing ! ”
 of 5 bubbles annemR4540EH, 19 Feb 2017 | Read review
“The bell man saved the day - arranged a cab in less than 1 minute and less than an hour later at Newark airport during rush hour.”
 of 5 bubbles N75NUjiml, 18 Feb 2017 | Read review
“We had a lovely view of the Chrysler building, amazing”
 of 5 bubbles leindsm, 15 Feb 2017 | Read review
“Make sure all of the lights are operational before you return for the evening.”
 of 5 bubbles 116jeanneg, 15 Feb 2017 | Read review
“Make sure you check out WiFi before you unpack; otherwise fine rooms.”
 of 5 bubbles ralphwilhelm1, 12 Feb 2017 | Read review
5 of 5