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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,849)
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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331 - 335 of 3,120 reviews
Reviewed October 23, 2017

Highly recommend. Quick check in, room a good size, both beds extremely comfortable. Bathroom clean and plenty of fresh towels. The hotel is in a fantastic location, quite central, most things within walking distance. I would love to stay at this hotel again.

1  Thank Jenny W
Reviewed October 22, 2017 via mobile

Is a great location hotel but the service is no the good one I had been in the Westin Hotel before. The from desk was a poor service also the Houskeeping was terrible. The room was a mess all the 3 days we stayed. Sorry...More

Thank Culinari4523
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded October 23, 2017

Hello Culinari4523, Thank you for taking the time to review our property. I am sorry to hear that your stay us did not meet your expectations. I would be delighted to look further into detail in your stay. Please feel free to email me at...More

Reviewed October 22, 2017 via mobile

Only an overnight stayAt the Westin but it was enough to know that this is a great hotel in a great location. The Room was clean, it was large, it was comfortable and while the prices may be high compared to other locations it was...More

2  Thank Staten_Islander
Reviewed October 20, 2017 via mobile

I’ve stayed at the Westin near Times Sq, which is a bit better than this hotel, but it does the job. Situated near Grand Central Station, the hotel is in a good location for subway/train links, and is a 15 mum straight walk to Times...More

2  Thank Kaydine C
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded October 21, 2017

Hello Kaydine C, Thank you for taking the time out to review our property. I am sorry to hear that the room wasn't available at check-in time. I forwarded your feedback to the appropriate management team member so that they may into it. Thank again...More

Reviewed October 19, 2017

We visited Westin from 12th October to the 17th October. We went for my 21st birthday, with my boyfriend and my parents. We had 2 rooms, both of which were beautiful. We had a sofa in our room which was quite handy. The view wasn't...More

3  Thank Paige M
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$243 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$243 - US$601 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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neera a
May 23, 2018|
AnswerShow all 5 answers
Response from Boris P | Reviewed this property |
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for... More
0
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neera a
May 23, 2018|
AnswerShow all 5 answers
Response from fergieleedsfan | Reviewed this property |
Yes
0
Votes
mags10
May 15, 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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