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We got a standard room and it was surprisingly bigger than we expected for NYC. The bed is heavenly!!! We wanted to take the mattress home with us. The people at front desk and concierge were super friendly and helpful. I noticed in some reviews...More
A two night stay on our travels down the east coast. An excellent hotel in the heart of New York surrounded by tall buildings, looking out at the Empire State Building. Although an excellent hotel, a bit expensive when it came to food and drinks,...More
If there's a negative star, I will definitely choose that. I am a big spg hotel fan before this stay, but now I think I have to change my mind, at least never this hotel again!
The front desk manager works like a bradypod- unfriendly,...More
Thank Xuewei G
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded June 9, 2017
Hello Xuewei G,
Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your arrival with us. I realize there were issues with your 3rd party booking at check-in. I would be...More
Very comfortable room in a very central location. Very close to everything and if it's not the Grand Central station is just down the street. It is in a city so if your a sensitive sleeper bring ear plugs, it's not loud but you can...More
A good hotel , fairy central for all that New York has to offer. Handy for the subway. Rooms decor well above average, clean and comfortable. Times Square only a 10 to 15 minute walk away , taxi to JFK 30-40 minutes.
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Response from ButchEkstrom | Reviewed this property |
It appeared that a full breakfast service was available, each morning, in a nice looking bar and restaurant environment. It is reached via an wide, open door that leads off the main lobby. Easy access.