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The Westin New York Grand Central

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Traveller (855)
Room & Suite (590)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,843)
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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491 - 495 of 3,115 reviews
Reviewed June 11, 2017 via mobile

We got a standard room and it was surprisingly bigger than we expected for NYC. The bed is heavenly!!! We wanted to take the mattress home with us. The people at front desk and concierge were super friendly and helpful. I noticed in some reviews...More

1  Thank Christina W
Reviewed June 10, 2017

A two night stay on our travels down the east coast. An excellent hotel in the heart of New York surrounded by tall buildings, looking out at the Empire State Building. Although an excellent hotel, a bit expensive when it came to food and drinks,...More

Thank Trevor K
Reviewed June 8, 2017 via mobile

If there's a negative star, I will definitely choose that. I am a big spg hotel fan before this stay, but now I think I have to change my mind, at least never this hotel again! The front desk manager works like a bradypod- unfriendly,...More

Thank Xuewei G
Response from David L, Front Office Manager at The Westin New York Grand CentralResponded June 9, 2017

Hello Xuewei G, Thank you for taking the time out to review our hotel. I am sorry to hear of the issues that you encountered during your arrival with us. I realize there were issues with your 3rd party booking at check-in. I would be...More

Reviewed June 7, 2017

Very comfortable room in a very central location. Very close to everything and if it's not the Grand Central station is just down the street. It is in a city so if your a sensitive sleeper bring ear plugs, it's not loud but you can...More

Thank Jared M
Reviewed June 7, 2017 via mobile

A good hotel , fairy central for all that New York has to offer. Handy for the subway. Rooms decor well above average, clean and comfortable. Times Square only a 10 to 15 minute walk away , taxi to JFK 30-40 minutes.

Thank rshall16
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$247 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#170 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$247 - US$617 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#170 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (855)
Room & Suite (590)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (9)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
mags10
May 15, 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
Vote
satit_1981
May 8, 2018|
AnswerShow all 4 answers
Response from ButchEkstrom | Reviewed this property |
It appeared that a full breakfast service was available, each morning, in a nice looking bar and restaurant environment. It is reached via an wide, open door that leads off the main lobby. Easy access.
1
Vote
Skip M
April 29, 2018|
AnswerShow all 5 answers
Response from Karen M | Reviewed this property |
Sorry don't know. We used subway, bus and taxis.
0
Votes
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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