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The Westin New York Grand Central

Westin.comUS$254*
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GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Westin New York Grand Central
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3,220 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New York Grand Central
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Showing 2,591: English reviews
County Durham, United Kingdom
Reviewed 24 November 2016

Every aspect of my recent stay was superb with friendly,helpful staff in all areas and a spacious,well equiped and comfortable room. The hotel's location is excellent for accessing New York attractions. Grand Central subway is a 4 minute walk away while the airport transfer coach stops 1 block down on 41st street.My room on 34th floor had the most amazing...

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Helpful?
Thank audreyt628
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello audreyt628, Thank you for taking the time to review our hotel. am delighted to hear that you had a wonderful stay with us. I am happy to hear that our hotel’s location worked to your advantage. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will...

San Marino, California
Reviewed 24 November 2016

Overall, the hotel was great. Phenomenal location with easy access to subway systems. Decent room for New York. Room was relatively clean, however, bathtub enamel was chipping away. Employees at the restaurant had a bit of an attitude, however, were capable and did a good job.

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Helpful?
Thank legacyscreening
Toronto, Ontario, Canada
Reviewed 24 November 2016

As a SPG platinum member, I was offered a free upgraded corner room with great views at a high floor and away from the elevator. The room was spotless clean, and the room service was quick and professionally done. The only pities were that the room could not have 100% blackout because one of the window covering could not cover...

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Helpful?
Thank Shiny Z
Ashbourne, United Kingdom
Reviewed 24 November 2016

Just spent 4 nights at this hotel during a stay in NYC with friends. It was great. Check in was fairly quick and easy and was given an upgrade from our booked standard room. The room had plenty of space, comfy bed, huge telly, mini bar (expensive) but staff arranged for a small fridge to be installed which we used...

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Helpful?
Thank Joan R
Atlanta, Georgia
Reviewed 23 November 2016

Just spent three days and two nights in NYC for a whirlwind leisure visit, and the Westin NY Grand Central was a perfect choice for lodging. Excellent room at a great rate with amazing view of Empire State Building, THE most comfortable bed (!), attentive and courteous staff, perfect location by Grand Central with much walkable nearby, and everything else...

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Helpful?
2Thank rsmulian
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello rsmulian, Thank you for taking the time to review our hotel. am delighted to hear that you had a wonderful stay with us. I am happy to hear that our hotel’s location worked to your advantage. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will...

Brisbane, Australia
Reviewed 23 November 2016

The hotel has the feeling of luxury. The staff are extremely helpful for persons traveling and the room was well appointed. Quick and easy checkin including an early time due to our travel arrangements.

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Thank Chris N
London, United Kingdom
Reviewed 23 November 2016

I have stayed in several hotels in NYC but this is by far the cleanest. The rooms are spacious and the staff are really friendly. I wanted to particularly mention Doris who checked me in, such a warm friendly lady a credit to the Westin. Location is great and whilst a had a couple of tiny problems with my room...

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1Thank StefaniaMU1968
Bournemouth, United Kingdom
Reviewed 22 November 2016

The beds were really comfortable, the room on 33rd floor was quiet by NYC standards-we requested a high room to avoid the noise. Breakfasted every day at Grand Central Station Dining Concourse, which was a short walk away. The room was spotlessly clean, spacious and well equipped, good hairdryer, (a kettle and fridge brought up grattis on request, an iron...

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Helpful?
2Thank Mandyfab
Bhumika B, Executive Assistant at The Westin New York Grand Central, responded to this review

Hello Mandyfab, Thank you for taking the time to review our hotel. am delighted to hear that you had a wonderful stay with us. I am happy to hear that our hotel’s location worked to your advantage. As we strive to excel in the areas of customer service, it great to hear such comments from our valued guests. I will...

York
Reviewed 22 November 2016

Despite its central location and the fact that we were only on the 7th floor , both nights were very restful and quiet. Our room had 2 double beds it was clean and tidy and well apppointed. There's nothing I could think of that was missing from the room . All the staff from housekeeping to reception were very friendly...

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Helpful?
Thank loveholidaysYork
Sudbury, Ont
Reviewed 22 November 2016

We booked the Westin Grand Central because of an Expedia sale. The room was clean, modern and was very roomy. We has an excellent view of the empire state building. There were lots of places to eat in the area and it wasn't filled with tourist.

Review collected in partnership with this hotel
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04/06/2017 05/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $293 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Orbitz, Priceline, Cancelon, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HotelsClick so you can book your The Westin New York Grand Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#150 Luxury Hotel in New York City
#156 Romantic Hotel in New York City
#165 Family Hotel in New York City
#173 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York Grand Central staff and other travellers.
86 questions
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Exeter, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the quieter it got”
paulsU2998EQ, 23 May 2017 | Read review
“View out onto the street is good”
227ianc, 18 May 2017 | Read review
“in New York, I like higher rooms, but didn't spend much time looking out the window.”
SSHotelman, 15 May 2017 | Read review
“For a full on experience get a room on one of the top floors. ”
laurajR2867LZ, 10 May 2017 | Read review
“Ask for a corner room, or one at the front of the hotel, for views.”
  • The Chrysler building from our room
jackblackCoventry, 7 May 2017 | Read review
5 of 5
Westin.com
US$254* /night
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TripAdvisorUS$254
HotelQuicklyUS$319
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Prices are for 1 room, 2 adults
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