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Waldorf Astoria New York

11,558 reviews
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Traveller (4298)
Room & Suite (1511)
Dining (159)
Overview
  • Excellent42%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(456 reviews)
“peacock alley”(368 reviews)
“iconic hotel”(334 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.5 Star Hotel
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Offers from Waldorf Astoria New York
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Reviews (11,558)Write a Review
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3,971
2,617
1,796
976
539
Show reviews that mention
All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkroom serviceart decomain lobbybeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationrockefeller centertimes squareoscars
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3,501 - 3,505 of 9,899 reviews
Reviewed 3 May 2015

Stayed here 8yrs ago and it was shabby, now after refit it's back to its former glory rooms lovely we requested high floor the desk was happy to help got 21st floor nice view.. Good value for money great location gorgeous view of Chrysler Building...More

Thank Sandnewm
Response from David O, Rooms Division Manager at Waldorf Astoria New YorkResponded 6 May 2015

Dear Sandnewm, It is wonderful to see that you enjoyed your recent stay with us so much that you look forward to returning. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in...More

Reviewed 2 May 2015

I stayed at Waldorf for a week for business and had considered the W on Lexington which is across the street as both hotels were similarly priced (corporate rates) and very close to my company's offices. I had eventually ruled out the W because I've...More

Thank Eyeous
Response from David O, Rooms Division Manager at Waldorf Astoria New YorkResponded 8 May 2015

Dear Eyeous, I was glad to see that you enjoyed your stay overall! Indeed, the Waldorf experience is quite different from the hotel experience you will have at a property like the W. Each of our spacious rooms have distinct layouts and furnishings, while other...More

Reviewed 2 May 2015 via mobile

There is no place more recognizable hotel in NYC. Staff always treat you well. Comfortable and luxurious rooms. Make sure to say hello to Sonny at the bar. Great place to people watch. Good launching point for lots of things to see in NYC including...More

1  Thank Litig8r68
Response from David O, Rooms Division Manager at Waldorf Astoria New YorkResponded 6 May 2015

Dear Litig8r68, Thank you for taking the time to leave us your great review. We feel that our staff are our greatest asset, and I was pleased to see that you were treated with the hospitality you deserve during your recent visit with us. Looking...More

Reviewed 2 May 2015 via mobile

This morning I went to the waldorf to register my college sorority friends to do the tour at the hotel. I went to the common restroom in the lobby to do my necessity, and the cleaner scream at me really loud with a angry face.telling...More

2  Thank melimelz4
Response from David O, Rooms Division Manager at Waldorf Astoria New YorkResponded 6 May 2015

Dear melimelz4, I apologize that you felt like you were treated in an inappropriate manner by our bathroom attendants. We know that your interactions with our staff members can define your hotel stay, and we strive to provide a unique service experience that is anticipatory...More

Reviewed 2 May 2015 via mobile

We stayed here on our recent first visit to NYC and wow what a place to stay everything exudes style and customer care the lobby itself is stunning . Check in was quick and simple our room on the 14th floor was both clean and...More

Thank Barney1
Response from David O, Rooms Division Manager at Waldorf Astoria New YorkResponded 6 May 2015

Dear Barney1, Thank you for taking the time to contribute your feedback via TripAdvisor. It is certainly a great reward to read such praising feedback from our valued guests, and we hope for the opportunity to host you again in the near future to create...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#106 Family Hotel in New York City
#173 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Spa Hotel in New York City
#106 Family Hotel in New York City
#173 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4298)
Room & Suite (1511)
Dining (159)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (22)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Laura T
13 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
14 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
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12345650
Room Tips
"Currently closed for renovation."
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"Higher floors and a suite of course! :)"
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"unpredictable - a lottery"
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"Ask to see your room before you pay."
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