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Waldorf Astoria New York

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11,457 Reviews from our TripAdvisor Community

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Showing 9,828: English reviews
Reading, United Kingdom
Reviewed 30 November 2014

After much planning and reviewing we chose this classic hotel for our 10th Wedding Anniversary trip to NYC. Having read a selection of differing reviews we decided to be pro-active and contact the hotel to allay our fears/ concerns. My wife requested that we were nowhere near the 17th floor which is the "smoking floor" and explained how important the...

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Helpful?
1Thank James A
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear James, Thank you for choosing the Waldorf Astoria as your host for this special event! It is not every day that one celebrates a momentous occasion such as a 10th wedding anniversary, and we are thrilled that you enjoyed your visit to our iconic hotel to celebrate this unforgettable experience. We appreciate your highly praising comments as to what...

Santa Monica, California
Reviewed 30 November 2014

I stayed at the Waldorf with my girlfriend for our 2 year anniversary. The staff was unbelievably friendly, Alfred the doorman, Justin and Ziggy at Oscars, Austin at Peacock Alley and Elena at check in were all incredible. The location cant be beat, and just everything was spectacular. The one negative is the lines at check in are pretty crazy,...

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Helpful?
2Thank Alex C
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Alex, Thank you for taking the time to submit this fantastic review of your recent experience at the Waldorf Astoria New York. We are so pleased to read that your expectations for a luxury stay at our hotel were met and exceeded, and it is so wonderful to read your specific comments about our team members! We feel that...

Marblehead, Massachusetts
Reviewed 30 November 2014

Just returned from a 3 night stay at the Waldorf. What a beautiful grand hotel. All the staff were wonderful, a special shout out to the staff at Peacock Alley, especially Frank and Sergey. They both made our stay extra special. Others have mentioned having to wait an hour at check in/checkout. Not the case for us, no wait while...

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Helpful?
1Thank MHDmom
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear MHDmom, Thank you for choosing our iconic hotel as your hotel for your Thanksgiving experience in New York City! It is wonderful to read that you enjoyed your stay to the fullest, from your guest room accommodation to the service received, and I will be sure to pass your compliments on to our team members at Peacock Alley. It...

Plymouth, England, United Kingdom
Reviewed 30 November 2014

A visit to the Waldorf Astoria was a must on our recent 2 day visit to NYC. The Hotel is in a prime location, close to all attractions, shops and restaurants. The hotels elegance and sophistication greets you as you arrive into the lobby. I was transformed onto a 1920s movie set. Th staff are professional, helpful and friendly. The...

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Helpful?
1Thank Christine B
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Christine, Thank you for taking the time to write this excellent review about your recent stay at our hotel. Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case! It is wonderful to read that our hotel contributed to how you enjoyed your visit to...

Plymouth, England, United Kingdom
Reviewed 30 November 2014

A magnificent Hotel. Down town New York just off 5th Avenue is a perfect location in the hub of the city. Walking distance to major attractions and Time Square. The Hotel is Elegant, sophisticated and is like entering a movie set. Go back to the 1920,s the atmosphere is relaxed, staff helpful and the service is faultless, the food exceptional,...

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Helpful?
1Thank ChristineBevel
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear ChristineBevel, Thank you so much for taking the time to write this great review! All of the Waldorf Astoria New York team are happy to read that we exceeded your expectations with the hotel and the service received. We look forward to welcoming you to our beautiful city again soon. My best regards, Siobhan Delaney Assistant Director of Rooms

Denver, Colorado
Reviewed 30 November 2014

My husband and I spend our second night of a 2 day anniversary get away at the Waldorf earlier this month and had a quite enjoyable visit. We arrived at the hotel around 11am and was directed to a special Diamond Desk in a room off to the side of the lobby to check in. I was impressed to see...

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Helpful?
Thank kojojo14
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear kojojo14, It is delightful to read your review and find that your visit to New York City was made spectacular by our hotel and the service you received from our team! We will certainly extend your passionate words on to Jackie at the Diamond Desk. Thank you for choosing to stay at our iconic hotel and for taking the...

Highlands Ranch, Colorado
Reviewed 29 November 2014

Wonderful historic hotel. I would definitely stay here again. This is definitely a bucket list item. Our first time enjoying the famous Waldorf Salad the night we arrived. Hope to stay again in the future.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank dandebfg
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear dandebfg, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. It is certainly a great reward to read such praising feedback from our valued guests, and we hope for the opportunity to host you again in the near future to create more unforgettable Waldorf moments! Yours in service, Siobhan Delaney Assistant...

Carolina, Puerto Rico
Reviewed 29 November 2014

While many "uber -lux" hotel have come (and gone), over the years, the suites of the Waldorf Towers remain the standard to which other strive. This is complimented by an acute attention to service detail, from the immediaste recofnition at reception to the concierge staf , the the bell staff - the best in quiet elegance and style. On this...

Review collected in partnership with this hotel
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Helpful?
Thank Fred K
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Fred, Thank you for your eloquent review of your recent stay at the Waldorf Astoria! It was certainly a pleasure to have hosted you, and we are thrilled to learn that our service and accommodations contributed to how you enjoyed New York City overall. We really appreciate your valuable feedback and look forward to hosting you in the future,...

London, England
Reviewed 29 November 2014 via mobile

This is a landmark hotel I really want to give a positive review for. In many ways it is great, the location for starters, the lobby certainally has the wow factor, we didn't encounter any rude or indifferent staff (that some seam to have encountered) there wasn't even much of a queue at reception. The only issue really is the...

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Helpful?
1Thank Simonoxon
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Simonoxon, Thank you for choosing the Waldorf Astoria as your host for your recent visit to New York City. It is wonderful to read that you were charmed by our iconic ambiance and that you were left with an impression of True Waldorf Service, though we regret that you were not duly impressed by your guest room accommodation. We...

Reviewed 29 November 2014

Grandeur & Pure Luxury. Comfortable room had beautiful decor with top notch accommodations and delightful linens. The staff is skilled in personal service. They were all personable, knowledgeable and helpful in every way. The night view from our room of the city was amazing. Our stay at the Waldorf Astoria was perfect! Paddy Blackard

Review collected in partnership with Waldorf Astoria
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Thank 934paddyb
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear 934paddyb, Thank you for taking the time to share your very kind notes and feedback. It is truly a pleasure to read your comments regarding our services, amenities, and upscale accommodations! We hope for the opportunity to host you again in the near future for more of the same luxury treatment, and thank you again for your wonderful 5-star...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022-6844
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $430 - $2,426 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#37 Spa Hotel in New York City
#174 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#224 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room in the corner seams to be slightly larger, but not usually available in the popular months”
971ishbelm, 16 Apr 2017 | Read review
“Must stay when in New York. Take Avenue facing rooms”
anands983, 12 Apr 2017 | Read review
“Check the ceiling for falling plaster.”
Frances0901, 2 Apr 2017 | Read review
“Go as high as you can”
scottrN7922NY, 10 Mar 2017 | Read review
“Get a high floor to avoid traffic noise, best views are from the Park Avenue side”
MIADangerous, 8 Mar 2017 | Read review
5 of 5