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The Lucerne Hotel

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Traveller (412)
Room & Suite (267)
Dining (5)
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About

#101 of 498 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
The Lucerne Hotel offers luxury accommodations in the heart of Manhattan's posh NYC Upper West side hotels' scene. The Lucerne's guest rooms and suites provide comfort and convenience whether you're here for corporate travel or making memories with loved ones. Featuring full-size work desks and plush bedding, this luxury Upper Manhattan hotel caters to your every need through personalized services. Business and leisure travelers will appreciate The Lucerne's modern amenities, featuring WiFi, convenient valet parking, 24-hour in-room dining, spa services, and a fitness center.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Meeting rooms
24-hour security
Wifi
Restaurant
Complimentary Instant Coffee
Car hire
Taxi service
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Iron
Laptop safe
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Historic Hotel
Residential Neighbourhood
Languages Spoken
English, Spanish
3,237Reviews55Q+A100Room tips
Traveller rating
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  • 68
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LEON L wrote a review Yesterday
San Francisco, California2 contributions
The hotel is visually attractive and the staff pleasant. The building needs some upgrading. It needs a handrail on the front steps, and improvements to the ventilation in the rooms. The breakfast voucher option is a poor value.
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Review collected in partnership with this hotel
Date of stay: April 2024
Value
Rooms
Location
Cleanliness
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Hernandez, Guest Services / Front Office at The Lucerne Hotel
Responded today
Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location and our friendly and helpful staff. We are sorry to hear that certain aspects of your stay did not meet your expectations. Your comments regarding the condition of the building and addition of a handrail, as well as the ventilation in the rooms, are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy wrote a review Apr 3
Virginia1 contribution
The Lucerne team was absolutely amazing! Joe and Debbie at the front desk were so easy to work with, friendly, and eager to help. Patrick at the door was an absolute delight and full of NYC travel tips. The staff made the trip with our son (his first time visiting NYC) so very special!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolbe Littlefield, Guest Services / Front Office at The Lucerne Hotel
Responded 1 week ago
Thank you for choosing The Lucerne, We thank you for your delightful review and your business. We strive top offer top of the line service and facilities within our property. We thank you again for your business and we hope that you chose us again for your next NYC getaway.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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logjamb wrote a review Apr 1
20 contributions3 helpful votes
When visiting NYC, stay at this hotel for its value, friendly staff, comfortable rooms and location, location, location. One block walk to access bus & subway transportation and a just a few blocks more ges you to museums & Central Park! Highly recommended.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kolbe Littlefield, Guest Services / Front Office at The Lucerne Hotel
Responded 1 week ago
Thank you for choosing The Lucerne We are delighted that you enjoyed your stay at our property and we are grateful for your delightful review. We strive to offer the best value and customer service in our class. We thank you again and we hope that you chose us again for your next NYC getaway.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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davidwood857 wrote a review Mar 2024
Durham, North Carolina1 contribution
Great location and very friendly staff. We came for a long weekend so my son could complete his Columbia orientation. It was a relatively easy walk to campus in a great area of the city. Will definitely stay here again when we come up to visit.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Kolbe Littlefield, Guest Services / Front Office at The Lucerne Hotel
Responded 1 week ago
Thank you for choosing the Lucerne we are ecstatic that you enjoyed your stay with us, and we are grateful for your review, We strive to offer the top of the line service and facilities. We thank you again for choosing us and we hope that you chose us again for your next NYC getaway.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christopher R wrote a review Mar 2024
Baltimore, Maryland16 contributions
We checked into the Lucerne on Sunday the 24 and checked out on Thursday the 28th. It was a fantastic stay, and we will return the next time we come to town. Everyone we encountered in the hotel was pleasant and professional. Our room 1205 was larger than expected, clean, and very comfortable. We loved that we were able to open the window, and that we were able to get a mini fridge at no extra cost. That fridge was a life saver as we were able to get seltzer water at the DR across the street and fresh milk for our complementary coffee. We had breakfast 3 of our four days form the lovely Amsterdam Market across the street. On our last day we enjoyed an outstanding breakfast at Nice Matin located in the lucerne. This was one of the finest breakfast meals I've ever had and the service was excellent. The proximity to the 1 train was a lifesaver for all we wanted to do, as well as the the location of Central Park and many other wonderful things. We will highly recommend the Lucerne when we have friends headed to NYC.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip: As for a minifridge if one is not in your room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Herdi Xha, Guest Services / Front Office at The Lucerne Hotel
Responded 2 weeks ago
Hello christopherrS96LK and thank you for your feedback! We're delighted that your stay with us was a great one and we're very pleased that our accommodations and the surrounding neighborhood met and exceeded your expectations! Should you travels bring you back to the area, we hope to welcome you back at The Lucerne! Best, The Lucerne Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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vlqqux5usj wrote a review Mar 2024
1 contribution
Beautiful, comfortable, quiet hotel so close to the subway, the Museum of Natural History, and the Met. It’s a couple of blocks from Zabar’s and an easy walk down to see a Broadway show. It was relaxing to stay in the Upper West Side.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded 2 weeks ago
Hello vlqqux5usj, We thank you for choosing the Lucerne hotel. We are delighted you had an enjoyable stay with us and certainly appreciate the feedback and praised comments. Great to read our location was ideal during your stay. We look forward to welcoming you back to the Lucerne hotel. Kind Regards, Edwin Ramos/ Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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2001HAL wrote a review Mar 2024
Culver City, California87 contributions35 helpful votes
Location is very good and hotel is clean and quiet. The room is called “Deluxe Queen “ but is 150 sq ft and is tiny. We paid a very steep nightly price. It is quite rare for us to pay this high a price and yet be disappointed. Perhaps it’s because this is NYC but we’ve stayed in other places here that were roomier snd much better priced.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Avoid “deluxe queen”. Totally not worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eduardo Hernandez, Guest Services / Front Office at The Lucerne Hotel
Responded 2 weeks ago
Good afternoon 2001HAL, Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our hotel’s prime location, the cleanliness and quietness of our hotel. We are sorry to hear that the size of our rooms did not meet your expectations. Your comments are valuable to us, and we will certainly take them into consideration as we strive to improve our facilities for our guests’ comfort. We hope to have the opportunity to welcome you back in the future and provide you with an enhanced experience that reflects the high standards we aim to achieve. At your service, Eduardo Hernandez
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JoanandJack wrote a review Mar 2024
Duluth, Minnesota69 contributions57 helpful votes
This is a great place to stay in New York City. It is in a wonderful neighborhood full of many excellent restaurants and there’s a short walk to Central Park. A very friendly and helpful staff. We have stayed in New York City many times, and now that we have discovered the Lucerne Hotel It is the only place we will stay.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded 2 weeks ago
Hello Joana and Jack, We thank you for choosing the Lucerne hotel. We are thrilled you enjoyed your stay with us and review as yours are music to our ears! Our staff strives daily on providing exceptional service and glad you notice and appreciate it. We would love to welcome you back to the Lucerne Hotel. Kind Regards, Edwin Ramos/ Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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y4i278wg8m wrote a review Mar 2024
Milwaukee, Wisconsin1 contribution
Great staff, nice room, great location. This hotel was perfect for our needs. The only knock was that we had windows facing Amsterdam and there was a bit of emergency vehicle noise a couple of times. But that is to be expected in NYC. I can’t say enough about the friendly and helpful staff. Going in and out we were always greeted warmly. Little things like this make the stay even more enjoyable. The room was clean and had good WiFi. The shower had great pressure and was easy to use. Overall it was an excellent place to stay.
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Edwin Ramos, Guest Services / Front Office at The Lucerne Hotel
Responded 2 weeks ago
Hello y4i278wg8m, Thank you for choosing the Lucerne hotel. We are delighted you enjoyed your stay with us and appreciate the feedback and comments. Great to read about our staff's great service you experience and what we aim for daily. Next time if maybe too noisy, contact the desk and we can move you to a quieter area of the building. Glad you enjoyed most of our amenities and our great shower pressure. Kind Regards, Edwin Ramos/ Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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janetushakas wrote a review Mar 2024
1 contribution
The Lucerne is a fantastic hotel - great value for the location. Big room, great staff. So close to the park, subway, restaurants, bars, shopping, anything you can think of. Can’t wait to come back next year!
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Review collected in partnership with this hotel
Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from George ratchford, Guest Services / Front Office at The Lucerne Hotel
Responded 3 weeks ago
we are pleased you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$327 - C$624 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lucerne hotel new york city
LOCATION
United StatesNew YorkNew York CityUpper West Side / Manhattan
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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The Lucerne Hotel - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about The Lucerne Hotel
Which popular attractions are close to The Lucerne Hotel?
Nearby attractions include Zabar's (0.2 km), Beacon Theatre (0.4 km), and Hayden Planetarium (0.5 km).
What are some of the property amenities at The Lucerne Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Lucerne Hotel?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at The Lucerne Hotel?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Lucerne Hotel?
Conveniently located restaurants include Original Location, 74th St, NYC, Hummus Place, and Mille-Feuille Bakery & Cafe.
Are there opportunities to exercise at The Lucerne Hotel?
Yes, guests have access to a fitness centre during their stay.
Does The Lucerne Hotel have airport transportation?
Yes, The Lucerne Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lucerne Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lucerne Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Lucerne Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to The Lucerne Hotel?
Many travellers enjoy visiting Hamilton Park (3.7 km), Theodore Roosevelt Birthplace National Historic Site (5.0 km), and United Nations Headquarters (3.9 km).