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The Bentley Hotel

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The Bentley Hotel
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3,179 Reviews from our TripAdvisor Community

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Showing 2,806: English reviews
Ballston Lake
Reviewed yesterday NEW

Very impressed with this hotel. Stayed at many hotels in NYC and was surprised at how large the rooms were. We booked 2 rooms for 2 nites. Only issue was paper thin walls and very noisy neighbors blasting music.

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Thank Richard S
Milwaukee, Wisconsin
Reviewed 2 days ago NEW

great location, good price, very comfortable hotel. Great if accessing the multiple medical facilities close by as well. Close to LGA, wonderful neighborhood, very safe with great access to the upper east side.

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Thank pgeiss2016
Baytown
Reviewed 2 days ago NEW

Overall a nice stay but very noisy from the 18th floor. Walls very thin and cables need to be replaced on TV...pictures are a little fuzzy. Staff was very nice and responded quickly when asked for things like wash cloths and ice and cups which are not placed in the rooms.

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Thank marijaneh2017
Reviewed 3 days ago NEW

Pro: It is cheap; got a room for $140/night Cons: At check in, the front desk clerk assumed I had already checked in. I told him that this was the first time I had been in the hotel today and there must have been a mistake. He did some rearranging to get me another room. After entering this room it...

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Thank Raymond L
Reviewed 3 days ago NEWvia mobile

Myself and a friend stayed here recently. The views from the hotel are amazing and the staff are very welcoming and friendly. But we were disgusted in the state of our room. We had been upgraded to a suite which we were excited about. However the room is in desperate need of an upgrade and some TLC! There were stains...

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Thank cmd412
Liverpool
Reviewed 3 days ago NEW

Pros. Walking distance to SKM. Staff is friendly and helpful. The room was clean. Cons. Room's furnishings were worn and damaged . No glasses or ice bucket, no coffee maker or condiments . Thermostat in the room wouldn't register any other temperature than 72 degrees.

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Thank christinesH8765CB
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear christinesH8765CB, Thank you for your detailed review. I am very happy to hear that all team members were able to assist you in all matters. I will be sure to share your feedback with the team. I am sorry about not having glasses as well as coffee maker and condiments ready for you, we sure do provide all of...

A TripAdvisor Member
1 review
Reviewed 3 days ago NEW

We needed a hotel close to Weill Cornell for an early morning surgery. Just a short walk away, the Bentley was perfect! A last minute change of stay was accommodated with no problems. We were even upgraded to an amazing suite upon check in- made a stressful stay a little relaxing! All staff seemed to go above and beyond to...

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Thank A TripAdvisor Member
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Good Day, I am so thrilled to hear that you enjoyed your stay with us and had a great time while you were in town. Thank you for your wonderful and motivating feedback about our team members, I will be sure to share it with everyone. Please do not hesitate to reach out to me personally if travels bring you...

Brookfield, Connecticut
Reviewed 5 days ago NEWvia mobile

I wanted to right a note to thank the wonderful staff at the Bentley Hotel. My family traveled here to stay as my mother was receiving medical attention at Sloan Kettering hospital. From the warm reception, to the concierge who checked in with us and helped us find local places to eat, to the bell hop that helped us to...

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Helpful?
Thank Kerri T
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear Kerri T, Wow! Thank you so much for your amazing review of the Bentley Hotel NYC. We strive to accommodate our guests with unparalleled service and the best reward for us is recognition such as yours! We hope to be able to welcome you back soon! Cheers, Ronnie - General Manager gm@bentleyhotelnyc.com

Ashburn
Reviewed 5 days ago NEW

I stayed on a January Monday, total rate of $169 included the onerous NYC hotel taxes, amazing for Manhattan. Great room, world class front desk service. Only complaint, no power plugs on the desk. Anyone near the area should consider.

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Thank Timothy H
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear Timothy H, Thank you so much for your great review of the Bentley Hotel NYC. I am delighted to hear you enjoyed your time with us and I will certainly pass along your kind words to our Front Desk Team! We hope to be able to welcome you back soon! Cheers, Ronnie - General Manager gm@bentleyhotelnyc.com

Massapequa
Reviewed 5 days ago NEW

The marble door jam was broken, the hallway walls are scuffed, the door lock was broken, one set of lights did not work, there was a large water stain on the valance, couldn't warm up the room one of two nights, hallways very cold on one of two nights. Carpet appeared dirty....needs a deep cleaning or replacement. Staff is excellent.

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Thank Gr8ful99
BentleyNYC, General Manager at The Bentley Hotel, responded to this review

Dear Gr8ful99, While I was delighted to read your kind words regarding our staff, I apologize that your time with us was not the flawless stay we strive to accommodate our guests with. Please feel free to contact me directly if you wish to further discuss your stay. We would be delighted and grateful to be afforded the chance to...

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on Manhattan's Upper East Side - Hotel features panoramic views of Manhattan skyline, East River and the renowned, 59th St Bridge Be sure to have dinner and/or a cocktail in Prime at The Bentley restaurant. The kosher, continental menu features many great dishes that will not disappoint! Open Sunday - Thursday, 5:30pm - 10:30pm and Saturday, after sun-down, until 12:00am. ... more   less 

Additional Information about The Bentley Hotel

Address: 500 East 62nd Street, Between York Ave and FDR Drive, New York City, NY 10065-8314
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: $156 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Bentley Hotel 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Bentley Hotel Nyc
Bentley Hotel New York City
Bentley New York City
Hotel Bentley New York
Hotel Style:
#106 Business Hotel in New York City
#164 Luxury Hotel in New York City
#183 Family Hotel in New York City
#193 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Bentley Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for an upper floor 01/02/03/04”
  • View from 1502
  • View from 711
  • Shabby chair
 of 5 bubbles BestDreamcatcher, 2 Jan 2017 | Read review
“Corner rooms seem larger and brighter”
 of 5 bubbles mrpmjp, 26 Dec 2016 | Read review
“They are all good according to other guests.”
 of 5 bubbles richardlB1305NA, 18 Dec 2016 | Read review
“All rooms will be noisy from whichever angle you face”
 of 5 bubbles vandasey, 16 Dec 2016 | Read review
“Our room had a view of the East River and bridge--that was nice.”
 of 5 bubbles Jerry042, 14 Dec 2016 | Read review
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