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The Bentley Hotel

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Traveller (792)
Room & Suite (540)
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Overview
  • Excellent46%
  • Very good30%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“east river”(312 reviews)
“queensboro bridge”(152 reviews)
“sloan kettering”(105 reviews)
AMENITIES
Free Internet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,267)
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Traveller rating
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1,781
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571
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All reviewseast riverqueensboro bridgesloan ketteringroosevelt islandfdr drivenew yorkrooftop restaurantnearest subwaythe ritzfront desk staffcentral parklobby barjunior suitecorner roomfew blockshigher floorstreet noise
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11 - 15 of 3,801 reviews
Reviewed 1 week ago

A bit far from the subway, otherwise an excellent hotel. A 15 minute walk will take you to great restaurants off Madison Ave. Priced below hotels of similar quality. They need to be clear about WiFi availability and price. Once they fix that I will...More

Review collected in partnership with this hotel
1  Thank richardX4710MJ
Response from Ana L, General Manager at The Bentley HotelResponded 6 days ago

Thank you for your review and I am glad you had a wonderful stay! We are so fortunate to have an outstanding team here who are very helpful and truly enjoys what they do. Please reach out to me directly for your next visit. I...More

Reviewed 1 week ago

We were/are so very grateful for the reduced rate offered by The Bentley to patients of Memorial Sloan-Kettering, and their families. But we also had pretty high expectations for a "boutique hotel". We were disappointed by the very poor quality/capacity of the free wifi (I...More

Thank redknitter
Response from Ana L, General Manager at The Bentley HotelResponded 6 days ago

Thank you for providing feedback On the Bentley Hotel. We apologize for any inconvenience encountered during your stay with us. We are disappointed to see your experience was less than what is expected. I will personally look into this. If at all possible we would...More

Reviewed 1 week ago

Excellent service all around from my reservation experience to my room stay, the room itself was lovely and I received a complimentary upgrade! I was emailed once my room became available and front desk were prompt with every request!More

Review collected in partnership with this hotel
Thank nahalkaivan
Response from Ana L, General Manager at The Bentley HotelResponded 6 days ago

Thank you for your wonderful review! We are very pleased that you enjoyed your stay with us and we really appreciate the staff recognition! It is wonderful when our staff is complimented for their hospitality. We hope that we are able to welcome you back...More

Reviewed 1 week ago

The booking reservation person was a moron - and if this was someone hired by TripAdvisor, they should be fired. Overall it was a very small room and not enough lighting. No breakfast (even a continental one) included. No microwave in the room. No coffee/tea...More

Review collected in partnership with this hotel
Thank barbaraU5689OL
Response from Ana L, General Manager at The Bentley HotelResponded 6 days ago

Thank you for providing feedback On the Bentley Hotel. We apologize for any inconvenience encountered during your stay with us. We are disappointed to see your experience was less than what is expected. I will personally look into this. If at all possible we would...More

Reviewed 1 week ago

The good news: The location is excellent if you need to be on the East Side, very close to Rockefeller, Cornell, Sloan-Kettering, etc. I had a spacious corner room with an excellent view of the river and bridge. Staff was fairly friendly. The not so...More

1  Thank huda300
Response from Ana L, General Manager at The Bentley HotelResponded 6 days ago

Thank you for providing feedback On the Bentley Hotel. We apologize for any inconvenience encountered during your stay with us. We are disappointed to see your experience was less than what is expected. I will personally look into this. If at all possible we would...More

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$202 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#104 Business Hotel in New York City
#137 Luxury Hotel in New York City
#187 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$202 - US$465 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#104 Business Hotel in New York City
#137 Luxury Hotel in New York City
#187 Romantic Hotel in New York City
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (792)
Room & Suite (540)
Dining (44)
Pool & Beach (3)
Amenities (15)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Nearby
Upper East Side
Combining quiet residential neighbourhoods that have
easy access to Central Park with world-famous cultural
institutions, the Upper East Side is one of the most
livable places in the city. Along beautiful Fifth
Avenue, you’ll find Museum Mile, which houses many of
the nation's most famous attractions in a single
stretch, like The Metropolitan Museum of Art and the
Guggenheim Museum. Walk a few blocks into the
...More
Questions & Answers
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Carmenscala2009
April 20, 2018|
AnswerShow all 3 answers
Response from bcherlin | Reviewed this property |
Yes stayed here with my cat
0
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Carmenscala2009
April 20, 2018|
AnswerShow all 3 answers
Response from heatherore67 | Reviewed this property |
I saw a dog with a customer in the lift and a pet taxi pull up . Hope this helps 👍
1
Vote
maggiemooDublin
March 13, 2018|
AnswerShow all 2 answers
Response from heatherore67 | Reviewed this property |
You have to present a debit or credit card but only get charged if you buy drinks etc from hotel bar .
0
Votes
Room Tips
"request a room with a view of the river"
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"Not sure if there are any good rooms in this place"
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"A little off the beaten path but a great place to stay on the upper eastside. In NYC everything is a cab ride..."
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"Best view!!"
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