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Hilton Garden Inn Times Square

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Hilton Garden Inn Times Square
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6,707 Reviews from our TripAdvisor Community

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kenm75232
Reviewed yesterday NEW

I stayed her for 5 nights. First I would like to talk about the good things. The location is fantastic, especially if you are planning to see theatre. The room was very clean and comfortable. The staff was great and the cleaning crew left the room looking like the first day that I checked in every day. The bed was...

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Helpful?
Thank kenm75232
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 21 February 2017

I was in NY on business and staying at another location, which was fine. I decided to stay over the weekend on my own dime and found a good rate at this location. As you are probably aware, a great many NY hotels are short on space, in the lobby and especially the rooms. I was elated when I opened...

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1Thank lb12_12
About Hotel's Favourite Review
TennileB, Manager at Hilton Garden Inn Times Square, responded to this review

Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoy your time in Big Apple while staying with us. I hope we will get a chance to welcome you back to our property.

London, United Kingdom
Reviewed yesterday NEWvia mobile

This is an expensive hotel for what it is. Location is good for Times Square, but hotel itself is a bit run down. We had a view facing a wall of the opposite building. Staff were friendly. Would not stay here again for the money they charged.

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Thank simmo5050
Greenville, South Carolina
Reviewed 2 days ago NEWvia mobile

This hotel is about the best deal you can get in Times Square! It's located within a 5 minute walk of all the theaters and Times Square restaurants and stores, and you can usually get it for a steal! While there isn't a restaurant in the hotel, the staff offered numerous recommendations for restaurants in the area and delivery options,...

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Thank kallen0637
Charleston, South Carolina
Reviewed 2 days ago NEW

The location of the hotel is definitely good, but the room and service we received were terrible. As Hilton Honors members we received 3 vouchers for free water. I grabbed 4 bottles of water and pretty positive the store cashier took 3 vouchers after handing him the room key holder from us (unable to locate the third when we got...

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1Thank dorantravels
Stafford Springs
Reviewed 4 days ago NEW

Stayed for the weekend to go see a couple of shows - great location for anyone going to the theater. The room was a corner king with a sofa bed and was nice and spacious. A little dated, but clean. The restaurant was closed and we also weren't told about the discount at the Times Square Diner (mentioned by a...

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Thank Laura L
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

New Bern, North Carolina
Reviewed 4 days ago NEWvia mobile

We found the hotel to be clean, the staff to be courteous and the location convenient to Times Square and the theater district. Highly recommend king corner room with pull out sofa for a small family. Housekeeping was excellent and friendly. Only complaint was that the front desk would never answer a call...not would guest services... the one morning that...

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Thank R_Seagle
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Rochester, Minnesota, United States
Reviewed 4 days ago NEW

I was extremely happy with this hotel as the location could not be better. The staff was very helpful in identifying how to reach certain parts of the city (subway, walking, etc). This was my first trip to New York City, so I did not know what to expect. You should plan to do some walking as most places are...

Review collected in partnership with Hilton Garden Inn
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Thank Lisa F
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Morning, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

Rio de Janeiro, RJ
Reviewed 1 week ago NEW

I'm really used to be hosted in Hilton hotels mainly in the Garden Inn chain. Surprisingly I had a really bad experience, particularly in this Garden Inn. The front desk wasn't so polite as I'm used to deal with. And the rest of crew that used to manage the guests luggage is more concerned with tips than care about the...

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Thank JoaoMarceloBCosta
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you so much for your honest review regarding your recent stay with us. I am so sorry to hear that we did not meet Hilton brand's expectation of the highest quality of service. I hope that we will get a chance to welcome you back to our hotel in the near future. Brian Bandura Rooms Manager Hilton...

Clearwater, Florida
Reviewed 1 week ago NEW

Great value if you are here to enjoy some theatre. All venues within walking distance. Staff very friendly. Not fancy, but clean and comfy. Try to get a corner room, as they are a bit larger and have a couch. Food in this area is so-so. I advise you to look online before you travel there.

Review collected in partnership with Hilton Garden Inn
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Thank kyna320
Brian B, Manager at Hilton Garden Inn Times Square, responded to this review

Good Afternoon, Thank you for taking the time to give us feedback about your recent stay with us at the Hilton Garden Inn Times Square. I am glad to hear that you enjoyed the location and amenities provided by our hotel. We pride ourselves on the highest quality of service provided by our wonderful staff. Our location in the heart...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Prime Times Square location with COMPLIMENTARY amenities including Internet, fitness center, business center & more! Hilton Garden Inn Times Square is a modern hotel with best Times Square location that is steps from Broadway theaters, Restaurant Row, TKTS discount theater ticket booth, famous 42nd Street and much more. Located on Eighth Avenue at 48th Street in the heart of Times Square, the hotel is in the midst of New York City’s best restaurants, lively nightlife, sightseeing and shopping. Hilton Garden Inn Times Square is walking distance to all major subway lines, Radio City Music Hall, Rockefeller Center, Central Park, Carnegie Hall, the Museum of Modern Art, Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 369 oversized, contemporary-styled guestrooms each equipped with 32-inch LCD flat panel television, refrigerator, microwave, safe, coffeemaker large work desk with ergonomic chair and complimentary Internet access with secure remote printing to the hotel’s Business Center. COMPLIMENTARY amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, morning coffee and tea in the lobby and USA Today®. Additional onsite amenities include Pigalle Restaurant and Lounge (a 1950’s style Paris café that is open for breakfast, lunch and dinner), XVI Rooftop Lounge (the only Hilton Garden Inn in Manhattan with a rooftop bar!), evening room service, 24-hour Pavilion Pantry (stocked with your favorite snacks, drinks & toiletries) and Concierge/Theater Ticket Desk. The hotel is 100% non-smoking. Self parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 

Additional Information about Hilton Garden Inn Times Square

Address: 790 Eighth Avenue, New York City, NY 10019-7568
Region: United States > New York > New York City > Midtown , Times Square / Theater District
Price Range: $264 - $566 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Times Square 3.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Despegar.com, Hilton Hotels Direct, HotelsforEveryone, Agoda, Hotel.de, HRS, Reservation Counter and Travelocity so you can book your Hilton Garden Inn Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Times Square Hotel New York City
Hilton Garden Inn Manhattan
Hilton New York City
Hilton Garden Inn New York
Times Square Hilton Garden Inn
New York City Hilton
Hotel Style:
#53 Family Hotel in New York City
#60 Romantic Hotel in New York City
#95 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Times Square staff and other travellers.
164 questions
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Questions? Get answers from Hilton Garden Inn Times Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are bigger and have a sofa bed”
 of 5 bubbles LauraL97, 26 Mar 2017 | Read review
“I would avoid the rooms turned to the hotel front.”
 of 5 bubbles JoaoMarceloBCosta, 23 Mar 2017 | Read review
“The bellman was AWESOME as well. Parking is pricey but though.”
 of 5 bubbles latrishj2015, 23 Mar 2017 | Read review
“Call a few days in advance and mention it again at check in”
  • View from our room looking at 48th street toward Times's Square
  • 48th Street toward Time's Square
 of 5 bubbles MLTODD30, 19 Mar 2017 | Read review
“Ask for a corner room, very quiet”
 of 5 bubbles , 5 Mar 2017 | Read review
5 of 5