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The Marcel at Gramercy

Booking.comUS$159*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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The Marcel at Gramercy
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2,910 Reviews from our TripAdvisor Community

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Showing 2,481: English reviews
Syracuse, New York
Reviewed 16 August 2015

Great hotel, I have stayed here many times and will continue to, great staff! When you arrive, they are on the spot from the door man, to the desk staff. Room;s are always clean and if you ask for a quit room, they will help you find what works.

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Helpful?
Thank 235richardedwards
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 235richardedwards - Thank you for sharing your great experience with us! We are honored to be your home away from home while visiting the Gramercy Park area, and hope to continue to exceed your expectations! Thank you again - we'll see you around! Mike Williams General Manager mwilliams@marcelhotelnyc.com

London, United Kingdom
Reviewed 15 August 2015

Small but comfortable rooms. The hotel is in a pretty good location. There are lots of restaurants etc nearby. You can easily explore New York City from this location. Times Square is about 30 minutes walk away.

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Helpful?
Thank Howard W
andreas n, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello Howard W, Thank you for your sharing your enjoyable experience with the Tripadvisor community. Thank you, also, for mentioning our amazing location. We hope we have the pleasure of welcoming you back soon. Cheers, Andreas Nakos Director of Rooms

Newcastle upon Tyne, United Kingdom
Reviewed 15 August 2015 via mobile

Located right in the heart of everything, ideal for nightlife and attractions. Staff very nice and helpful. Room was a bit small, but this is nyc, right? Also you could hear the traffic really clearly through the window, so we didn't get a great nights sleep. They do provide earplugs though! Free WiFi only available on 10th floor lounge area...

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Helpful?
Thank Claire T
andreas n, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello Claire T, Thank you for your review and your recommendation! I will be sure to share your kind words with all of our staff members. I am thrilled that you enjoyed our location as well. We look forward to welcoming you back soon. Feel free to e-mail me directly so that I can assist you with your next booking....

London, United Kingdom
Reviewed 14 August 2015

Great location and we loved the boutique feel of the hotel. Staff were very helpful and made us feel at home. I was surprised by the size of the rooms (quite small even for being in Manhattan) and we were expected to pay $10 for 24hrs if we wanted wifi in our room, which surprised me. A hotel of this...

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Helpful?
Thank Adana804
andreas n, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello Adana804, Thank you for taking the time to review your recent stay with us on Tripadvisor. I am very pleased to read your comments about our helpful staff and amazing location. While we do charge a nominal fee for Wifi in the rooms, it is complimentary in our business center and our 10th floor lounge where guests can sit...

Greater London, United Kingdom
Reviewed 12 August 2015

Had a lovely stay at the Marcel earlier this year. The room was clean and very nicely decorated. As others have mentioned the rooms are small but this is expected in Manhattan. The staff at the hotel are very friendly and helpful, especially Errol on the front desk. The hotel is in a great location, walking distance from a few...

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Helpful?
Thank beebee19
andreas n, Director of Rooms at The Marcel at Gramercy, responded to this review

Hello beebee 19, Thank you for your review on Tripadvisor. Thank you for your comments regarding our clean rooms, ideal location and friendly staff. We look forward to welcoming you back in the future. Cheers, Andreas Nakos Director of Rooms

San Francisco, California
Reviewed 10 August 2015

I was lured in by the good TripAdvisor score. The hotel is clean and nicely designed. The rooms are tiny, though, even by NYC standards. They initially put me into a very small room with virtually no window - just an oblique view through a skinny corridor into a dirty, narrow alley. When I asked to move to a room...

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Helpful?
Thank Jack M
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jack M - Thank you for sharing your experience with us. Although I am happy to hear that you found our hotel to be clean and nicely designed, I am sorry to hear that you were unhappy with your room. My assumption is that you reserved one of our Standard rooms. Please feel free to reach out to me...

Washington DC, District of Columbia
Reviewed 10 August 2015

They greet you at the door. Easy parking. Lobby is gorgeous! The hallways remind me of luxury apartments in VA. The room was beautiful and clean. Rooftop terrace view of Empire St. Bldg. is to die for!

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Helpful?
Thank rosannamva
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi rosannamva - Thank you for your kind words! We're glad to hear that we exceeded your expectations, and hope to be your new home away from home while visiting NYC! Thank you again - take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

Middlebury
Reviewed 10 August 2015

I was extremely pleased with this hotel. Having stayed many times in NYC I was expecting the usual cramped accommodations and disinterested staff. Not so at the Marcel. I stayed in a deluxe king room and happened to be placed in a lovely corner room. It was spacious and clean with excellent views. The location is perfect - bonus that...

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Thank Snappi0608
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Snappi0608 - Thank you for sharing your positive feedback with us! We're glad we were able to turn around your perception of NYC hotels :) and hope we continue to exceed your expectation well into the future. We hope to see you again soon! Mike Williams General Manager mwilliams@marcelhotelnyc.com

New York City, New York
Reviewed 9 August 2015 via mobile

We are frequent guests at the Marcel at Gramercy. We keep returning because it is a little gem of a hotel in exactly the neighborhood we like. Recently we got tickets to a show and then called the hotel, only to find they were booked. We were very unhappy but started to search for a similar hotel in the area....

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Helpful?
Thank Virginialp
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Virginialp - Thank you for sharing your positive feedback with us! We're glad to hear that you are a repeat guest, and thank you for making us your home away from home while in New York City. I am glad you decided to reach out to me directly, and hope that you continue to do so for your future...

Corona del Mar, CA
Reviewed 9 August 2015

Didn't have high hopes for the price but could not have been happier. They moved us to a larger, very quiet room at no extra cost, let us go to our room hours before check in time as we were exhausted from west coast red eye flight. Women at front desk bent over backwards helping us with every aspect of...

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Helpful?
Thank Jamie S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jamie S - Thank you so much for sharing your great experience with us! We're glad to hear you were upgraded to a larger room, and love the fact that we were able to get you checked in early. We hope to have to opportunity to welcome you back sometime soon. Take care! Mike Williams General Manager mwilliams@marcelhotelnyc.com

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
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  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: $215 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#111 Business Hotel in New York City
#118 Luxury Hotel in New York City
#140 Family Hotel in New York City
#142 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better.”
OneC_HH, 21 May 2017 | Read review
“To avoid the noise get a room that isn't on the street side.”
BostonJandP, 17 May 2017 | Read review
“deluxe king room is worth the monehy”
226lynnw, 15 May 2017 | Read review
“"Corner Suites have large windows with great views and 11th Floor private rooftop is a great place to have a mini-party."”
angelodumanhog, 7 May 2017 | Read review
“Some rooms have great views, some don't (but those may be quieter) - check to make sure if that is important.”
Flavourguy, 2 May 2017 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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