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The Marcel at Gramercy

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Traveller (615)
Room & Suite (481)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“guest lounge”(66 reviews)
“floor lounge”(82 reviews)
“new york”(421 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,537)
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1,546
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309
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125
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All reviewsguest loungefloor loungenew yorktenth floorthe empire state buildingroof terracemadison square parkboutique hotelfree coffeebigger roomrooms are smallcontinental breakfaststreet noisean upgradecorner roomaround the cornerlocation was perfect
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911 - 915 of 3,019 reviews
Reviewed August 11, 2016 via mobile

The room was nice and The bed very very confortable. The Stuff was very kind and helpfull at anytime. We asked for a room in a high flor and they gave us a room with a spectacular view of The empire State. The guest lounge...More

Thank Marina L
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded August 12, 2016

Hello Marina L, Thank you for sharing your great feedback with us! We're glad to see that you noticed our great location, and love that our Team took great care of you and found them to be very nice. They truly are wonderful and I...More

Reviewed August 11, 2016 via mobile

Poor hotel, the bedrooms r too small, even for NYC. We had to put our suitcases on the narrow desk, there is nowhere else to open them; wifi not free in the room. Aircon machine down at bed level under window leading to a very...More

1  Thank jonathan d
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded August 12, 2016

Hello Mr. Dodd, I am sorry for your experience. I sent you a private email the other day hoping to get more details about your stay. I hope we can be in touch so I may better assist you with the issues you experienced. Sincerely,...More

Reviewed August 11, 2016

My (now) husband and I blocked rooms (about 30) at the Marcel for our wedding on July 22,2016 and we could not be more thrilled that we did!! The staff at the hotel was AMAZING! The rooms were AMAZING! The view from the roof is...More

Thank Stephanie L
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded August 12, 2016

Hello Stephanie L, We are so happy to have been part of your special celebration. Your family is truly one of the best he have encountered and you all were quite Loving, no pun intended :-) Everyone of you were so nice and cheerful and...More

Reviewed August 10, 2016

The hotel is relatively small, very nice, kept beautifully. The staff is kind and attentive. My room is great with an exceptional view. And I love the location: few blocks from Flatiron and to mid-town parks. I will definitely return here in my next trips.More

Thank R8086OAannab
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded August 12, 2016

Hello R8086OAannab Thank you for sharing your great feedback with us! We're glad to see that you noticed our great location, and love that our Team took great care of you and found them to be very kidn and attentive. They truly are wonderful and...More

Reviewed August 10, 2016

My husband and I choose to stay at the Marcel Hotel over and over again when we travel to New York City. The Marcel staff consistently goes out of their way to make sure we are satisfied and comfortable -- specifically Milta, a lovely and...More

Thank Cfdoyle
Response from GeneralMgrNYC, General Manager at The Marcel at GramercyResponded August 12, 2016

Hello cfdoyle, Thank you for sharing your great feedback with us! We're glad to see that you noticed our great location, and love that our Team took great care of you especially Milta! She truly is wonderful and I am glad she made a difference...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$188 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in New York City
#85 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$188 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Best Value Hotel in New York City
#85 Luxury Hotel in New York City
#109 Business Hotel in New York City
#138 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (615)
Room & Suite (481)
Dining (15)
Amenities (85)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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AOW23
November 7, 2017|
AnswerShow all 6 answers
Response from Mary Sue F | Reviewed this property |
Uber or Lyft have the best pricing
0
Votes
Krystal J
October 17, 2017|
AnswerShow all 5 answers
Response from Kendal B | Property representative |
Good morning, You can pay your room and tax in cash when booking the reservation in person. We do require a credit card upon check in for incidentals which we pre authorize 75.00 upon check out if no extra charges are added... More
0
Votes
a4alisaaa
May 22, 2017|
AnswerShow all 7 answers
Response from JP D | Property representative |
Hello, its typically pretty slow during this holiday weekend so you should be fine. Unfortunately the garages here does not hold any spaces for future use.
0
Votes
Room Tips
"For me was important to have the room looking to the street."
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"Already mentioned"
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"Try to ask for a room facing the street and not the back walls."
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"Ask for a room away from 3rd Ave to avoid noise"
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