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Hotel Metro

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3,953 Reviews from our TripAdvisor Community

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Showing 3,300: English reviews
Dublin, Ireland
Reviewed 1 week ago

Hotel is very average. Complimentary breakfast was ok. Next door pub did a lovely breakfast at discounted rate. Hotel was clean. Reception staff were not very friendly. The gentleman that was arranging a taxi to the airport said he couldn't get a taxi outside but he let two taxi's go but when i went out he suddenly got a taxi....

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Helpful?
Thank Caroline862
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Hello Caroline862, Thank you for taking the time to share your review of your Christmastime visit. Our staff usually receives many comments on their friendliness and helpfulness, and we are sorry that this was not your experience during this visit.

Edmonton, Canada
Reviewed 1 week ago

We had just been in Brazil for a 10 day trip with two good friends and we were stopping over in New York for a weekend of shopping and coming back to reality. The hotel is located perfectly for those want to walk around the downtown area. We were minutes from Times Square, Chrysler building and Empire State. Just off...

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2Thank BillCamp
Reviewed 1 week ago via mobile

This hotel was recommended to us by Trailfinders, and I have to say that it was a brilliant choice. We arrived and felt welcomed straight away. Our room was lovely and even though it was next to the lifts we didn't hear them at all. A special mention to the free wine tasting every day, well worth a look in...

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2Thank Dan M
wrexham,wales
Reviewed 1 week ago via mobile

Hi We have just returned from a 7 night stay in the Metro. Beautiful hotel, classy and retro. The rooms and linen were spotlessly clean. We stayed in 1205, great view of the Empire State Building. The metro is in a great location. Wine and canapés every evening was a lovely touch. All the staff, were helpful and courteous. Many...

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2Thank CocktailsAndSunshine
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Thanks for your diamond of a review! We are happy that you enjoyed your stay, and your kinds comments about the staff will be shared. We hope to see you again soon!

Southampton, United Kingdom
Reviewed 1 week ago

After reading good reviews of the Metro we booked for 9 nights to celebrate my wife's 50th Birthday, after a 40 minute taxi from JFK at $55 we arrived at the hotel a swift check in greeted with a warm smile at reception, we stayed on the 7th floor facing the road and yes you could her noise at night...

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3Thank Derek I
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Hello Derek I, Thank you for choosing to stay with us after reading the reviews that we appreciate so much - and for providing your own greatly detailed review! Hearing or reading about someone else's experience really does help people find the hotel just for them, and we think that is great when it leads you to Hotel Metro! We...

Chippenham, United Kingdom
Reviewed 2 weeks ago

We were on the 10th Floor. No view from the room but nice and clean. Well stocked mini bar and TV. Coffee maker in the room. The best thing is the location. You can walk to all the sights from here easily and the underground is just down the road.

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2Thank Lynne12323
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Thank you for your review - glad to hear you enjoyed your Premier Level room amenities and Hotel Metro's location.

Dundee, United Kingdom
Reviewed 2 weeks ago

Just returned from my second trip to New York and to the Hotel Metro. Situated next block to Empire State, Macy's on the corner and Times Square 7 blocks up. Great hotel and location. Wouldn't go anywhere else in New York.

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1Thank Aileen M
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Thanks Aileen! We are so glad you enjoyed your second stay with us - hope to see you again soon.

london
Reviewed 2 weeks ago via mobile

The location is the best around. Subway station at the end of the road, 15 minute walk to time square and fifth Avenue at the other end of the road. One of the best hotels for free breakfast, great options available from the Continental offering from yoghurt's, muffins, cereal, toast. However for $5.99 you can have a cooked breakfast in...

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Helpful?
Thank mclarelondon
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Thanks for choosing us once again, for your review and recommendation. We hope to see you again soon!

Bexleyheath, United Kingdom
Reviewed 2 weeks ago via mobile

Had a lovely time there,staff in the hotel were friendly and really helpful.will definitely be going back,and would recommend the hotel without hesitation .the rooms were very well presented,beds were comfortable.the roof terrace had views of the Empire State Building one end and Macy's department store the other. and also a fully equipped gym.the lobby and restaurant were nicely decorated.

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Helpful?
Thank johngrigg
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Hello - thank you for posting a review of your stay with us. We are happy that you had a lovely visit, and found our staff to be friendly and helpful. Your recommendation is greatly appreciated!

dublin
Reviewed 2 weeks ago

I would just like to say thank you to the staff in Hotel Metro. They were very welcoming and we even got a free upgrade and champagne for declans 40th which was fab, our room was lovely, we had breakfast in the bar which for only 5.00 dollars and it was really like home so do try it out, the...

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Helpful?
2Thank michelle m
HotelMetroNYC, The Team at Hotel Metro, responded to this review

Hello Declan and Michelle! We are so pleased you had a lovely stay, especially for Declan's 40th Birthday celebration. Thanks for taking the time to share your review, we hope you return soon :)

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 

Additional Information about Hotel Metro

Address: 45 W 35th St, New York City, NY 10001-2277
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $309 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline and Despegar.com so you can book your Hotel Metro reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metro Hotel New York City
Hotel Metro New York
Hotel Style:
#64 Family Hotel in New York City
#70 Romantic Hotel in New York City
#118 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Metro staff and other travellers.
104 questions
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See all questions (104)

Questions? Get answers from Hotel Metro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at the front on the higher floors for a view of the Empire State Building”
  • View of Empire Ste Building from our room - lit up pink for International Womens Day
 of 5 bubbles BillySinclair, 21 Mar 2017 | Read review
“Penthouse rooms are amazing!”
 of 5 bubbles hollyw855, 18 Mar 2017 | Read review
“Higher the better”
 of 5 bubbles 472dereki, 13 Mar 2017 | Read review
“Ask for a Queen Room”
 of 5 bubbles 887aileenm, 9 Mar 2017 | Read review
“Pay the extra for a higher floor.”
 of 5 bubbles oneidin, 5 Mar 2017 | Read review
5 of 5