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Embassy Suites by Hilton Hotel Little Rock

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938 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Little Rock
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Showing 937: English reviews
Pine Bluff, Arkansas
Reviewed 1 week ago

The customer serve was EXCELLENT from the front desk to the room service. The accommodations and the conference food was really good. the rooms weren't too cold. The hotel is conveniently located right off the interstate.

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Helpful?
Thank km0rehead
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hemant Chaudhry Assistant General...

Springdale, Arkansas
Reviewed 1 week ago

I stay here often and this hotel is always dependable for location, cleanliness, nice rooms, and value. The hotel is easy access from I430, especially with the completed construction. And it is minutes from the new outlet mall and other shopping.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Lisa P
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hemant Chaudhry Assistant General...

Reviewed 2 weeks ago via mobile

I had considered this location a primeum stay BUT, my recent visit found mold and mildew in the tub/shower unit, shower curtains smelled SOUR, and the wallpaper around the vent had been very poorly spliced. The carpet in the room and 8th floor walk around was stained and appeared dirty. The wood trimmed room furniture exhibited dents, scratches, and an...

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Helpful?
Thank Alan T
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

El Dorado, Arkansas
Reviewed 2 weeks ago

Unfortunately, this was the worse Embassy Suites experience I've ever had. To start, I specifically requested a crib in the upon booking. I even called before I got there to make sure, but they said they were out. There are so many Hilton brand hotels in that area they could have borrowed one from. As a result my toddler was...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Z9828RHjoym
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, We appreciate your honest feedback about your recent experience with us. We see that the checking in was the issue at our hotel. Guest satisfaction is our highest priority, and we’ve shared your comments with our team to resolve this situation. Thank you for bringing it to our attention, and we hope you’ll give us another chance the...

Bella Vista, Arkansas
Reviewed 2 weeks ago

I did electronic reservation ahead and the room was still not ready at 4pm. Housekeeping was completely unresponsive Middle of the night fire alarm was never explained or apologized rude front desk, couldn't get internet to work and romm was never cleaned second day.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Esther O
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, We appreciate your honest feedback about your recent experience with us. We see that the checking in was the issue at our hotel. Guest satisfaction is our highest priority, and we’ve shared your comments with our team to resolve this situation. Thank you for bringing it to our attention, and we hope you’ll give us another chance the...

Hot Springs, Arkansas
Reviewed 2 weeks ago

I stayed there attending a State Quester convention. The room was perfect. The staff excellent and the food served at our convention Dinner and Luncheon was very good . The "happy hour" was very nice.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank HelenSeek
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites by Hilton, Little Rock, AR to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Hemant Chaudhry Assistant General...

Rochester, New York, United States
Reviewed 2 weeks ago

I booked a room at Embassy Suites through Reservations.com. Upon check-in I was given a room that was dirty, smelly and not at all what I expected. The ventilation system didn't work so the room never cooled down. When I voiced my concerns I was told that they could not compensate me in any way because I hadn't booked through...

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Helpful?
Thank Peg L
Grandview, Texas
Reviewed 2 weeks ago

We stayed at the Embassy suites on March 31 of the 17th and April 1, 2017. Our rooms were never clean and we had to request house three times on the last day to shower. The rooms were very clean wants entering the hotel the first day but no house keeping throughout our whole stay.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Earnest45
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our...

United States
Reviewed 2 weeks ago

Attended a banquet and spent the night. Banquet facilities, food, and service were very good. Suite was mediocre at best. Dated and not very comfortable. Internet unreliable. Slow draining sinks. Should have went elsewhere and paid for breakfast. I cannot recommend this hotel.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank jameslT4499EW
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear guest Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will...

Silver Lake, Indiana
Reviewed 3 weeks ago via mobile

Room and furniture was dirty first room smelled like smoke got a different room with a broken mirror and I have you my children stains in carpet furniture was worn and outdated I stay in hotels quite often and Embassy was always my favorite,Not this time!!!!!!!!

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Helpful?
Thank tysonj32
HEMANT C, Guest Relations Manager at Embassy Suites by Hilton Hotel Little Rock, responded to this review

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your premier accommodations in Little Rock begin at the Embassy Suites Little Rock! We are located in the heart of Little Rock with easy access to I-630 and I-430.With such easy access to all of Little Rock's best attractions, there is no reason to stay elsewhere. We are right down the street from the River Market District, just minutes from downtown and Little Rock Airport, and a close drive to the Little Rock Zoo, Clinton Presidential Library, Pinnacle Mountain, Burns Park, and the Wild River Country Water Park, among many other Little Rock attractions!When you are not busy exploring the city, you have the comforts of two-room suites with separate living and bedroom areas, staying fit in our fitness center and indoor pool, starting the day with our complimentary cooked-to-order breakfast, or winding down the day with complimentary drinks at our Manager's Reception. Come stay with us at the Embassy Suites Little Rock. ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Little Rock

Address: 11301 Financial Centre Pkwy, Little Rock, AR 72211-3735
Region: United States > Arkansas > Little Rock
Price Range: $158 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Hotel Little Rock 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hilton Hotels Direct, Travelocity, Hotels.com, Priceline, TripOnline SA, Cancelon and getaroom.com so you can book your Embassy Suites by Hilton Hotel Little Rock reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Little Rock
Little Rock Embassy Suites
Hotel Style:
#13 Romantic Hotel in Little Rock
#18 Business Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Little Rock staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Hotel Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor”
ladyincharge2017, 14 Mar 2017 | Read review
“Top floor rooms are really quiet!”
rickstrack46, 6 Mar 2017 | Read review
“Parking garage has two exits. Found that out late.”
weshoff, 11 Feb 2017 | Read review
“If the hotel is booked, I would ask for a quiet room. The restaurant is good but not much of a variety to choose from.”
annnutter01, 2 Feb 2017 | Read review
“Stay at the Crowne Plaza right down the street instead.”
Whitmeyer, 25 Jan 2017 | Read review
5 of 5