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Crowne Plaza Little Rock

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390 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Irving, Texas
Reviewed yesterday NEWvia mobile

The Crowne Plaza in Little Rock is where we usually stay when there's a layover and I must say, Michael Gonzalez is one of the most professional guest service representatives there. He's kind, caring and compassionate towards the guest. Crowne Plaza should honored to have Michael Gonzalez representing their company. Each time I've come in contact with Michael, he is...

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Helpful?
Thank jwstewart1012260
Marietta, Georgia
Reviewed 1 week ago via mobile

While not the newest or most luxurious hotel I have been in, the Crowne Plaza Little Rock more than makes up any cosmetic shortcomings with truly outstanding service. Eleanor and her team have made me feel at home and are extremely friendly and accommodating every time I stay here - almost every week! The Ritz Carlton and Four Seasons could...

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1Thank Steve5757
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

There is nothing that makes a day brighter than hearing from one of our favorite frequent guest. I can't thank you enough for the wonderful review and 5 star rating! I am sharing all of your praise with everyone on our team. It's true we love taking care of our guests at the Crowne Plaza but the greatest reward is...

Chickamauga
Reviewed 1 week ago

My daughter and I arrived here at 11:00 am in a torrential downpour on a January morning, absolutely beat from a sleepless night in a lousy hotel an hour away and unable to face driving through horrendous rain and predicted tornadoes. Although check-in wasn't for 3 more hours, we were met at the desk by the charming and helpful Michael...

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Helpful?
Thank Susan L
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

What a wonderful Review! Thank you for recognizing Michael, we are very fortunate to having him on our team. I am so glad that you enjoyed your stay with us after the challenges of the day. It was such a pleaslure to have you as our guest! I hope that you will consider the Crowne Plaza your home away from...

Reviewed 8 December 2016 via mobile

This hotel is going way down hill. There was a leak in the hall requiring a bucket to catch the water leaking for at least two days. Pants, shirt and bra were stolen from suitcase. The shower curtain was falling down, stain on the carpet in my room. There were no drinks in the drink machine. The hotel has done...

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Helpful?
Thank Julie G
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for sharing your experience with us. I apologize that we failed to meet your expectations. We share your concerns and we are grateful for the opportunity to address these issues. Thank you for your valuable feedback and thank you for choosing the Crowne Plaza.

Camden, Arkansas
Reviewed 15 November 2016

I spent two nights and found the stay and staff to be very good and helpful. My stay was due to them hosting our Class Reunion. The food and accommodations for that event was Excellent! For those traveling whether for business or personal reasons, I highly recommend that you consider this location.

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Helpful?
Thank Martha J
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Wow! Thanks for the great review! It's great to hear that you enjoyed your stay with us for your class reunion. It was our pleasure to host your celebration!

Mountain Home, Arkansas
Reviewed 2 November 2016

Very friendly staff at check-in and when we were getting snacks from the snack room! Very clean rooms! Breakfast was Awesome! Location is also a PLUS! Also a BONUS, it has a STARBUCKS inside the HOTEL--who cant resist!!!!!!

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1Thank crouchd
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Awesome review! Thank you for the 5 stars! There's nothing we love more than hearing how much you enjoyed being our guest! Please consider the Crowne Plaza your home away from home in Little Rock!

New Orleans, Louisiana, United States
Reviewed 30 October 2016

Stayed here on business for a few days and was very impressed and happy with the hotel and the service. I arrived really early for check in but was able to go to the Starbucks in the hotel and wait until my room was ready. The rooms were big and always clean. Housekeeping was just okay but good enough. The...

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Thank Torry D
Reviewed 26 October 2016

Great service and food from Rocks Bar and restaurant and Michael Gonzalez at the front desk is awesome. Rooms are very nice and cozy and nice to have a Starbucks to wake up to. Meeting rooms are always comfortable too. Enjoyed my stay.

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Thank Noelle C
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thank you for the great 5 star review! I'm so glad you enjoyed your stay! Michael and all of our staff look forward to welcoming you as our guest again soon!

Lemont, Illinois
Reviewed 23 October 2016

We were invited to a wedding. The out of town guests stayed in this hotel. It was a great place. We were able to gather in the atrium area after the rehearsal dinner and wedding.They allowed us to bring coolers and we all sat around and chatted till after midnight. Definitely a great place to stay. They had an excellent...

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Thank Tom F
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

It sounds like s good time was had by all! So glad you enjoyed your stay with us! Thank you very much for the 5 stars!!!

Centerton, Arkansas
Reviewed 22 October 2016 via mobile

Great hotel, great staff all around. Had one small problem with reservations but was timely resolved by Michale Gonzales. I would definitely recommend this hotel to any coming to LITTLEROCK for business or pleasure travel!!

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Thank johnmanningcrj700
Eleanor D, Manager at Crowne Plaza Little Rock, responded to this review

Thanks for sharing your experience! Michael and all of our staff are always happy to have you as our guest!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat offering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. ... more   less 

Additional Information about Crowne Plaza Little Rock

Address: 201 S Shackleford Rd, Little Rock, AR 72211-5724
Region: United States > Arkansas > Little Rock
Price Range: $130 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Little Rock 3.5*
Number of rooms: 244
Reservation Options:
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Also Known As:
Crowne Plaza Little Rock Hotel Little Rock
Little Rock Crowne Plaza
Hotel Style:
#13 Business Hotel in Little Rock
#18 Family Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Little Rock staff and other travellers.
3 questions
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Lumberton, Texas
9 months ago
Lumberton, Texas
9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a different hotel.”
 of 5 bubbles G2566PBrobertc, 11 Sep 2016 | Read review
“Higher floors are quieter, especially the VIP floor”
 of 5 bubbles bjones107, 25 Aug 2016 | Read review
“Not sure how to determine”
 of 5 bubbles 385cliftonm, 10 Aug 2016 | Read review
“Check the room and make sure someones meds wasn't left behind.”
 of 5 bubbles Pandosgirl, 31 Jul 2016 | Read review
“The fifth floor rooms on either end can be a little noisy with street noise or water heater noise. Try a room closer to the middle.”
 of 5 bubbles KTBarRanch, 15 Jul 2016 | Read review
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