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Room was not clean, towel had something red on it, room not put together Comforter appeared stained they were spills on the floor in the bathroom and the tile floor is cracked. The carpet is old, smelly and stained.
I was absolutely blown away by the views and decor, first and foremost. Everything about this hotel is user friendly and comfortable, and any time I wondered about how to use something or needed anything else, the staff were immediately there very kindly and efficiently....More
This is not your typical Crown Plaza in my opinion. It is badly out of date. The rooms are OK but the pool is pitiful, the bar area is old and tired and even many of the ice machines don't work. The only meal I'd...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded October 6, 2018
Thank you for staying with us in Little Rock. We value each feedback as this will allow us to identify areas that may benefit from additional attention. I appreciate the high rating that you gave us in terms of staff service. I am...More
My husband and I booked this hotel a while back upon wanting to travel to Little Rock overnight for Vintage Market Days. Booking was simple, check-in was flawless, and then we arrived to an overheated room. My husband called and within minutes a maintenance man...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded September 30, 2018
I'm happy to know that you were able to check in with ease. Your appreciation for the quick resolution of the air conditioning problem in your room is also uplifting for us.
While I'm pleased to know that one of our hotel managers...More
The hotel has great staff, and the guest room was clean. It was a bit outdated with furnishings and the room smelled very musty. All in all, could have been better, but could have been worse. We will stay again.More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded September 26, 2018
Thank you for your feedback regarding your stay at Crowne Plaza Little Rock, AR. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high rating in service and sleep quality.
On behalf of...More
Come to The Place to Meet for business or leisure travelers at Crowne Plaza Hotel, Little Rock, located off Interstate 630 in a flourishing business community in Little Rock. Think of us as your personal retreat …Moreoffering the finest customer service. Shop at quaint stores and sample delicious dining all within walking distance of the hotel. Browse through the contemporary shops at The Promenade at Chenal. Stay at our hotel furnished with contemporary decor in each of the 244 guest rooms, 11 suites, and an executive club level floor. FREE parking, Free Internet. Enjoy our luxurious bedding, pillow top mattresses, 32 inch LCD flat screen TVs, and CD players with MP3 plugs. Take a coffee break at Latte Da Coffee Bar featuring Starbucks Coffee before heading to our indoor /outdoor heated pool. Take advantage of our business center and stay fit in our exercise room. Explore all this capital city has to offer during your stay at Crowne Plaza Hotel, Little Rock. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.