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Hampton Inn & Suites West Little Rock

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Hampton Inn & Suites West Little Rock
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548 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites West Little Rock
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Showing 548: English reviews
Little Rock, United States
Reviewed 3 weeks ago

We were in town for a lacrosse tournament and they went above and beyond in making our stay memorable. From decorating the lobby, providing a cleat cleaning station and a conference room for our girls to gather. Staff was so friendly and helpful!

Review collected in partnership with Hampton
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Helpful?
Thank 831taral
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for this great 5-Star review. We LOVE Lacrosse and I am so glad you enjoyed your stay with us! We hope to have the pleasure of having you back with us when your travels bring you to Little Rock! At Your Service Sincerely, Jessica

Mountain Home, United States
Reviewed 3 weeks ago

My family stayed at this hotel. The location was nice, the room décor was nice, the lobby was great, but room was dirty with hair. Hair was on the sheets, hair in the tub, and hair under the sink. Other than the hair the rest of our experience was great. The hair was just gross and spoiled the whole hotel...

Review collected in partnership with Hampton
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1Thank G4162FUjasonb
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am so very sorry that we dropped the ball and your room was not cleaned properly! This is not acceptable and we will get to the bottom of this. We have lots of new team members in room, but we have zero tolerance for skipping corners and should have inspected this room much better. I would love to talk...

USA
Reviewed 4 weeks ago

Location is next to a Krispy Kreme and you get doughnut holes for breakfast from there. Very quiet rooms, good breakfast area. Mattress is good. Front desk people were nice. Free coffee during the day.

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Helpful?
Thank One2travelUsa
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for being our guest and sharing your experience on TripAdvisor. I am so pleased you enjoyed your stay with us. We look forward to serving you again, the next time you are in Little Rock! At Your Service Sincerely, Jessica

Wichita, Kansas
Reviewed 4 weeks ago via mobile

I have stayed at this hotel on and off for the past 15 years and I recently booked for 8 weekends for $95 per night. I was checking my AMEX and noticed where I was being charged more than them rate I booked and still don't know why the rate I booked was changed to a higher rate. Also the...

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Thank bmaz04
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am sorry we haven't seen you in over 3 years, that is when we had to make the tough decision to get rid of our hot tub and fill it in, due to a massive leak under the foundation. As I explained responding to your Hilton review, our military rate for a suite is different then our standard room...

Groesbeck
Reviewed 4 weeks ago via mobile

We arrived at the hotel late evening after an exhausting all day drive through the rain. I had become really ill during the trip and was on my last leg. The front desk said they were sold out and all other hotels in the area were, as well. Suddenly, the manager says she would overbook by one room for $169....

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Thank TravelinSuzy46
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

I am very sorry I tried to help you out with a room, and you were still dissatisfied with that effort. We actually walked another loyal Honors guest to a different property because we got you checked in. We made this consideration for you based on you being a Honors Gold member. The shower rod in your room being loose...

Louisville, Kentucky
Reviewed 4 weeks ago

I just spent the night at the Hampton West LR. I am a Diamond Hilton Member and Marriott Platinum Premier member, which means I spend about 300 nights in hotels. Here is the skinny on this hotel. Hotel is in a great location and near many very nice restaurants. However, parking can be a challenge because the hotel seems very...

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Helpful?
Thank FLJ021251
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Dr. Johnson, Thank you for posting your experience on TripAdvisor. I am sorry that you were not greeted with a more welcoming check-in experience. We try to assist all of our guests, and I am sorry that we were not able to get you checked in more promptly. As with all Hamptons we offer a outlet cube with additional places...

Doniphan, Missouri
Reviewed 4 weeks ago

if you are a smoker do not stay at this hotel because rather you smoke in the rooms or not they will steal your money and say you did .. makes me wonder how many people they do this too and how much money they make off people that actually do not smoke in the rooms

Review collected in partnership with Hampton
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Thank Robin H
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Robin, I was the person that checked you in early the day of your arrival before 12pm, since you had been traveling and were tired. You asked if any of our rooms were smoking, and I explained that we were a non-smoking property. You asked if any rooms were available on 1st floor for early check-in and I and I...

Germantown, Tennessee
Reviewed 9 February 2017 via mobile

We traveled here with a group of soccer players, and I felt like I was staying at a Ritz Carlton!! In all our group travels, I have never come across a more HELPFUL and COURTEOUS staff. From the manager and sweet girl at checkin (wish I had written down their names) to the Jessica, the general manger, who reached out...

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Helpful?
Thank edmh3698
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

WOW, is the first word out of my mouth with this amazing 5-Star Review! We want to exude the level of service that is Ritz Carlton's philoshopy- "We are ladies and gentlemen, serving ladies and gentleman"! I am so pleased we succeeded in that and we loved having you all with us! We will continue to work hard to earn...

Kingsville
Reviewed 8 February 2017

It seems to be an annual event now to have the opportunity to stay at this property. The location is convenient and quiet. The staff is very courteous and helpful. Happy hour is really happy! Hampton is my favorite hotel chain, and as always, doesn't disappoint.

Review collected in partnership with Hampton
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Thank Tom H
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for being our guest and posting your experience on TripAdvisor. We will continue to work hard to earn your trust and business for the future. Have a great rest of your week, and we look forward to seeing you again soon. Respectfully, Jessica

Tulsa, Oklahoma
Reviewed 1 February 2017 via mobile

Stayed here for the weekend. The rooms are very clean and well kept. The lobby area is spacious and very nice looking. The best part is the staff they are super friendly and helpful. Alicia was great always offering her assistance. Thanks for the great stay!!!

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Helpful?
Thank TravelNinjas4
Arkansan1, General Manager at Hampton Inn & Suites West Little Rock, responded to this review

Thank you so much for being our guest! I am so pleased you enjoyed your stay with us and found the accommodations comfortable and my staff doing a great job! Alecia is amazing, and is a true "HAMPTONALITY" ambassador! Have a wonderful weekend, and we will look forward to seeing you again when you are back in Lilttle Rock! At...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Hampton Inn & Suites is located in West Little Rock at Kanis and Shackleford, just off I-430 near the Arkansas Heart Hospital. The Little Rock Financial District is minutes away along with many of Little Rock's finest restaurants and shopping.The Hampton Inn & Suites sets the tone for a comfortable stay with its distinguished, warm and inviting Lodge area, featuring a breathtaking stone fireplace. Our 126 Tastefully appointed guestrooms including 34 two-bedroom suites. You can relax in our indoor heated swimming pool. ... more   less 

Additional Information about Hampton Inn & Suites West Little Rock

Address: 1301 South Shackleford Rd, Little Rock, AR 72211
Region: United States > Arkansas > Little Rock
Price Range: $151 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites West Little Rock 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hampton Inn & Suites West Little Rock Hotel Little Rock
Hampton Inn And Suites West Little Rock
Hampton Inn Little Rock
Little Rock Hampton Inn
Hotel Style:
#6 Business Hotel in Little Rock
#8 Romantic Hotel in Little Rock
#8 Family Hotel in Little Rock
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites West Little Rock staff and other travellers.
3 questions
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Questions? Get answers from Hampton Inn & Suites West Little Rock staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms are near the middle of the floor”
 of 5 bubbles BDsd, 8 Nov 2016 | Read review
“I recommend the corner suites as they are quieter and quite comfortable.”
 of 5 bubbles bmcclung1017, 8 Oct 2016 | Read review
“Even number rooms have best view !”
 of 5 bubbles 102vickief, 26 Sep 2016 | Read review
“Our room was on the front of the building and was quite”
 of 5 bubbles ALEOOT, 13 Aug 2016 | Read review
“We like top floor and back of property. Very quiet.”
 of 5 bubbles StanP02, 26 Jul 2016 | Read review
5 of 5