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2018-01-29 2018-01-30
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    Courtyard Little Rock West

    10900 Financial Centre Pkwy, Little Rock, AR 72211-3531
    +1 855-821-4553
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    2018-01-29 2018-01-30
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    US$94
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    Traveller (15)
    Room & Suite (13)
    Dining (2)
    Overview
    • Excellent36%
    • Very good28%
    • Average20%
    • Poor10%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (160)
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    1 - 5 of 158 reviews

    Reviewed 6 days ago via mobile

    This is the second time I’ve stayed at this location. It’s perfectly fine, but nothing special. Access to the hotel from some of the main thoroughfares can be confusing. I did not get to any of the common areas this trip, so I can’t comment...More

    Thank Connie H
    Response from CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock WestResponded 4 days ago

    Thank you for your review. I understand you prefer a newer hotel. I apologize for the "perfectly acceptable" impression we made. Our goal is to exceed your expectations by providing top notch service. It seems we fell short of that goal during your stay. I...More

    Reviewed 29 November 2017 via mobile

    Ok hotel, seems to be dated. Front desk were helpful. Enough area restaurants to satisfy most any palette. A StarBucks restaurant in a short walk away, along with a Barnes and Noble. Easy on and off the Highway.

    Thank Michael B
    Response from CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock WestResponded 2 weeks ago

    Thank you for your review! We were renovated in 2012 and have tried to keep everything in great shape. We are anticipating another renovation which will update the look very soon. Sincerely, Vivian

    Reviewed 26 November 2017 via mobile

    Nice hotel. Staff was accommodating rooms were clean and hotel is very nice. Only problem we had what's the fire alarm going off several times during the night disrupting our sleep they like this to work I'm probably has a problem we had was the...More

    Thank stueybbt1963
    Response from CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock WestResponded 2 weeks ago

    Thank you for the wonderful review! I apologize for the fire alarm going off. We are working very hard to prevent false alarms in the future. Sincerely, Vivian

    Reviewed 22 November 2017 via mobile

    Staying at rhe hotel on our way though Memphis then Illinois. Good price and we even booked last minute Thanksgiving week because we needed a place to rest on our road trip. Pulled up late at night and got a room right by the car...More

    Thank Brandon L
    Response from CY_LRWest_Gen_Mgr, Manager at Courtyard Little Rock WestResponded 2 weeks ago

    Thank you for the nice review! I am glad you enjoyed your stay with us. I hope to see you again soon. Sincerely, Vivian

    Reviewed 10 November 2017 via mobile

    Absolutely terrible customer service. The "Front Desk Manager" David is an embarrassment to this facility. His customer service skills do not exist. Completely rude to customers both on the phone and in person. Mariott should be ashamed of themselves for allowing an employee to speak...More

    Thank Ty H
    Response from CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock WestResponded 16 November 2017

    Thank you for your review. I am saddened to hear of your poor service experience. I apologize for the unacceptable service from our Night desk clerk. He is not a manager at our hotel. I will make sure he is given more training to deal...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$91 - US$136 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 137
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Orbitz, Travelocity, Hotwire and HotelQuickly so you can book your Courtyard Little Rock West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Arkansas >
    • Little Rock
    • Also Known As
    • Courtyard Little Rock West Hotel Little Rock ,
    • Little Rock Courtyard ,
    • Little Rock Marriott
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    Traveller (15)
    Room & Suite (13)
    Dining (2)
    Pool & Beach (2)
    Hotel & Grounds (28)
    Bathroom (1)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "away from the elevator"
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    "If you would like your (1st floor) room to open out to the courtyard and swimming pool, you can specify that..."
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    "Ask for an inside room facing the courtyard, otherwise you're looking at a parking lot."
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    "Find another place!"
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