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Extended Stay America - El Paso - West

60 reviews
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Traveller (8)
Room & Suite (7)
Dining (1)
Overview
  • Excellent55%
  • Very good15%
  • Average11%
  • Poor6%
  • Terrible13%
Travellers talk about
“granola bars”(2 reviews)
“nice kitchen”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - El Paso - West
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Reviews (60)Write a Review
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LanguageEnglish
30
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Show reviews that mention
All reviewsgreat nights sleepgranola barsnice kitchencoffee potrecommend staying heremovie theaterwest sidea great place to stayother hotelswithin walking distanceclean roomskitchenetteguillermodishwasherrenovation
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1 - 5 of 57 reviews
Reviewed 3 weeks ago via mobile

I chose this property because it was cheap. Really cheap and it was obviously recently remodelled. The one bad thing was a really disgusting lingering smell that might have come from someone cooking. The property is nice. The rooms are large and it had a...More

Thank beejesc
Response from 00esa, Manager at Extended Stay America - El Paso - WestResponded 3 weeks ago

Thank you for taking the time to post a review. We sincerely apologize for the issues you experienced, as well as the fact that we did not completely address these to your total satisfaction. We have procedures in place to keep such mistakes from happening,...More

Hotel's Favourite
Reviewed 19 August 2017

We stayed here on the 3rd floor. They have a sturdy luggage cart with plenty of room for handing bags & clothes. We chose a queen room, plenty of space, a separate kitchen nook with 2 chairs @ the bar. Well lit, a large comfortable...More

Thank kmolmen
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 20 August 2017

Thank you for sharing your wonderful experience at Extended Stay America. We are thrilled to learn our convenient location and the facilities helped make your stay a memorable one. Thanks once more for allowing us to be of service, and we hope to have the...More

Reviewed 7 October 2017

Good value if you don't need fancy. Wouldn't want to stay there much longer than a night or 2. Has a kitchen so if you are staying for a while its probably ok. Not a great neighborhood or anything. Didn't care for the on the...More

Review collected in partnership with Extended Stay
Thank 72dennisj
Response from 00esa, Manager at Extended Stay America - El Paso - WestResponded 8 October 2017

Thank you for being our guest. Although we are happy you liked our affordable rates, but we are sorry for not meeting some of your expectations. It was a pleasure having you as our guest, and we hope you give us another chance to serve...More

Reviewed 6 September 2017 via mobile

Gerrard Lugan ruined my stay. That guy named Gerrard Lugan was literally the worst hospitality agent I've ever come across. He was extremely condescending and just plain rude. The service was bad enough to turn me off from ever staying at ANY extended stay america...More

Thank Likwid F
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 11 September 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.  General Manager

Reviewed 13 August 2017

I am so glad that I chose to stay at your venue! I t was very comfortable, affordable, and accommodating! Moreover, it was conveniently located 8 minutes from the Conference I was attending! Mandy was very welcoming and helpful! I recommend a stay here and...More

Thank deejohn525
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 14 August 2017

It was our pleasure having you as our guest at Extended Stay America - El Paso – West. We are delighted you chose to stay with us while you were here to attend a conference and loved our convenient location. I will surely share your...More

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Traveller (8)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Hotel & Grounds (12)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Details
Price range
US$67 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$67 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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