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Extended Stay America - El Paso - West

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Extended Stay America - El Paso - West
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41 Reviews from our TripAdvisor Community

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Showing 39: English reviews
El Paso, Texas
Reviewed 1 week ago

This is such a nice hotel, kind and welcoming staff. Beautifully decorated! Very clean & great view. Front desk staff was very helpful. Especially a very nice, courteous & efficient employee by the name of Christian. Everything went well. I am very, very, happy to stay here at Stay America & would love to recommend it to anyone. The best...

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Helpful?
Thank gala396
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

Your feedback is important. Thank you for sharing. I am glad to see you had a pleasant experience at our hotel due to great customer service and comfortable accommodations you found to your liking. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Eastland, Texas
Reviewed 2 weeks ago

My room was large, the size of two rooms in other hotels. Rooms are set up for an extended stay, with a kitchen, bath, queen size beds, a work table, a couch, recliner and two chests of drawers. Washers and dryers are available for use. Internet service is wireless and adequate. Restaurants and shopping are nearby. For those interested, a...

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Helpful?
Thank Roy B
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the size and amenities in the room. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Rantoul, Illinois
Reviewed 3 weeks ago

The staff was exceedingly helpful and friendly. The room very clean and neat. I like the concept of no daily room clean up. Had to ask for dishes and coffee pot which were immediately handed to me. Will definitely stay when I return to El Paso.

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Helpful?
Thank cavwoman2015
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. Your kind comments regarding our staff are much appreciated. It is also satisfying to know you valued your clean room accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the...

Mosquero, New Mexico
Reviewed 7 December 2016 via mobile

I booked this hotel through priceline so wasn't sure what we were getting into. We were pleasantly surprised! The staff was extremely friendly and the room exceeded my expectations. I have stayed in MANY hotels and have the ability to stay where I want to. I will definitely stay here each time I am in El Paso. The way the...

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Helpful?
Thank angieleigh02
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

It is so rewarding to read that you had an excellent stay with us. Thank your for your comments. We are glad to have surprised you with suitable customer service provided by our staff and comfortable room accommodations. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

El Paso
Reviewed 12 October 2016

Extended Stay is intended to be low cost and it usually is. This hotel is unusual in that the staff is very accommodating and tries to be helpful whenever one has a question or problem. Newly renovated, the rooms are clean and bright -- the lobby looks fresh; the pool was fine. The laundry room was clean and well-lit. As...

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Helpful?
Thank Arkmont
Reviewed 9 September 2016 via mobile

Hil, Martin and other staff went above and beyond to ensure we were well settled and looked after... The hotel itself is clean and quiet. Pool and Poolside closes 9pm -would have been nicer if it stays open for longer, just to lounge? I would recommend this place and use it next time I'm in El Paso

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Helpful?
Thank Dolapo O
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is excellent to read about how well our staff provided you with noteworthy customer service and you favored our clean, comfortable accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay...

Reviewed 13 August 2016

I travel a lot and I used to work for a condo management company, so I know what to look for and how a decent hotel should be run. Let me just say, that from all the hotels I've stayed at, this hotel was one of the best hotel experiences I've ever had. This was my first trip to the...

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Helpful?
Thank Zachery C
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

Thank you for taking the time to write such a positive review. I am so thrilled you found our new renovations and clean accommodations to your liking. I will be sure to make sure our staff keeps up the amazing work. Once more, thank you for posting your review. We look forward to having you visit with us again in...

Juarez, Mexico
Reviewed 21 July 2016

The room I get was completely renovated. The front desk staff was so kind and nice, they are always smiling and in good mood. My next visit to El Paso sure I go to stay at this hotel, its like be in home outside my town.

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Helpful?
Thank MARTHA KARINA F
Reviewed 21 July 2016 via mobile

I spent a month here and had a great stay. It's well located and with a good price / quality relation. The rooms are spacious and have a kitchen to make your own food. Hotel staff was very friendly and always ready to solve my needs. 100% recommended!

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Helpful?
Thank Gastón R
Reviewed 17 July 2016

I usually stay for longer periods (2 to 6 months) and I chose this hotel during every visit because of the hospitality extended by the staff (I have been here 3 times in the last 2 years). They have always been courteous and very helpful and there were times when they would go out of the way to make my...

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Helpful?
Thank Jayesh U
Manager_11525, Manager at Extended Stay America - El Paso - West, responded to this review

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our convenient location, friendly staff and comfortable rooms. I’m thrilled we were able to provide you with a home away from home experience! Once more, thank you for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Multilingual Staff

Additional Information about Extended Stay America - El Paso - West

Address: 990 Sunland Park Drive, El Paso, TX 79922 (Formerly Studio Plus Deluxe Studios)
Region: United States > Texas > El Paso
Price Range: $98 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - El Paso - West 2.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Studio Plus El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - El Paso - West staff and other travellers.
2 questions
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Sacramento, California
11 months ago
Glendale, Arizona

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Questions? Get answers from Extended Stay America - El Paso - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side of hotel may be a bit quieter than room fronting on Sunland Park.”
 of 5 bubbles Arkmont, 12 Oct 2016 | Read review
“I prefer first floor”
 of 5 bubbles marthakarinaf, 21 Jul 2016 | Read review
“The quieter side would be the one near the pool.”
 of 5 bubbles , 17 Jul 2016 | Read review
“Ask for a room facing the back side - poor view, but less noise.”
 of 5 bubbles DougDVW, 15 Mar 2015 | Read review
“Ask for a room on first or second floors if you want a non-smoking room on a non-smoking floor. Third floor is a combination of non-smoking and smoking rooms.”
 of 5 bubbles El-Viador, 22 Nov 2014 | Read review
5 of 5