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Hampton Inn & Suites El Paso West

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Hampton Inn & Suites El Paso West
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371 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites El Paso West
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Showing 345: English reviews
Lascassas, Tennessee
Reviewed 22 September 2016

As a global traveler I have had the privilege of staying at many hotels. This one is a gem in the Hampton family of hotels. Great staff, clean rooms, everything was perfect. I was always greeted with a friendly hello when returning in the evening and in the morning I was wished a good day. As you can tell, I...

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Helpful?
Thank 801kurth
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

That is really wonderful to hear!! We greatly appreciate your comments regarding your stay with us. It will be shared with all of the employees. We look forward to seeing you again.

El Paso, United States
Reviewed 21 September 2016

Everything but the free breakfast was excellent. The hot items in free breakfast weren't even warm. Weird thing is they were in a warmer, they just weren't warm. Also, the quality of the food seemed of the "heated up in the microwave" level.

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Thank Tom B
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We greatly appreciate the positive review regarding your stay with us. It is our mission to follow our brand standards and have our guests return happy. I apologize for your experience with breakfast, It will be addressed and monitored to make sure we are able to fix the issue. Thank You.

El Paso, Texas
Reviewed 18 September 2016

Great place to stay in the area. Close to everything. Shopping. Eating. Highways. Other places of interest. Only negative feedback: Some of the staff was not as pleasant as others. Night crew gets triple thumbs up!!!

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Thank albertorA7054MN
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

Thank You so much for the great review regarding your stay with us. I will pass along the review to all of the employees, we will utilize this as a training tool. We hope to see you again.

Austin, Texas
Reviewed 11 September 2016

The hotel staff at this Hampton Inn were very helpful. Quick check in and check out. The rooms were good sized with comfortable bedding. They had large bathrooms with plenty of counter space to spread out your stuff. The hotel was quiet.

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Thank 926tarar
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

It is spectacular to hear that you enjoyed your stay with us. We thrive on making our guests happy and comfortable during their stay. We hope to see you again very soon.

Los Angeles, California
Reviewed 10 September 2016

The room was immaculate and the complimentary breakfast was great! The staff was very friendly. It was definitely 5-star treatment all the way around. I wish I could have stayed longer, but I plan to stay there again if I make it to El Paso once more.

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Thank 204enriques
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

Absolutely wonderful to hear!! We appreciate the positive review and hope you make it back to see us again.

Denver
Reviewed 9 September 2016

Enjoyed our stay but the price was a lot more than I paid the last time we stayed there. We only stayed there because of the proximity to my son who lives close by. The food was excellent. Good variety. Service was marginal.

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Thank Louise W
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

Thank you very much for staying with us and we look forward to seeing you next time.

Lafayette, Louisiana
Reviewed 31 August 2016

I chose this Hampton Inn because of it's location, I needed to stay on the west side of town. All summer I have stayed at Hamptons and they've all been just fine. No complaints about any of them. This Hampton Inn El Paso West was no different, I give it a thumbs up. The complete experience was a comfort. I...

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Thank Zavoy
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We appreciate your comments regarding your stay with us. We look forward to seeing you again.

Colorado Springs, Colorado
Reviewed 23 August 2016

The staff is polite and helpful. Our rooms are nice. One thing about hamptons irritates me. The rooms are ridiculous. There is a print hanginging where there obviously should be a mirror. 2 people do not dress together in the bathroom. Also the table juts out so you can run into it in the night. The designers should be fired....

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Thank danrU469NE
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We greatly appreciate your wonderful comments regarding your stay with us. Your opinion means everything to us and it is always nice to hear what we can do to improve your stay. Thank You and we hope to see you again.

Fort Worth, Texas
Reviewed 23 August 2016

The staff went above and beyond to be helpful. I thought I had arranged a reservation, but evidently did not. I travel most of the time, and could have overlooked it. It took only a few minutes to make the arrangements, and they even picked me up at the airport. The staff did an excellent job, even brought me back...

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Helpful?
Thank businesstraveler497
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

We are so glad to hear that you had a wonderful stay with us. We are here to do whatever we can to make sure that each stay is great with us. We hope to see you again.

Georgetown tx, United States
Reviewed 23 August 2016

Best staff and cleanest place to stay in the area at a very reasonable price. I always stay here when traveling on business on my way to Mexico, I would guess 25 times so far, and I have never been disappointed, actually the staff has impressed me almost every time I walk in the door.

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Helpful?
Thank Jeff P
Beth V, General Manager at Hampton Inn & Suites El Paso West, responded to this review

That is Spectacular to hear that you are getting impressed almost every time you stay with us. It is our goal to make sure that all of our guests feel as if they are at home. We love to hear that we are succeeding and making guests happy. Thank You and we will see you soon.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn & Suites El Paso West

Address: 6411 South Desert Boulevard, El Paso, TX 79932
Region: United States > Texas > El Paso
Price Range: $152 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites El Paso West 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Hampton Inn And Suites El Paso West
Hampton Inn & Suites El Paso West Hotel El Paso
Hotel Style:
#1 Romantic Hotel in El Paso
#2 Family Hotel in El Paso
#5 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites El Paso West staff and other travellers.
3 questions
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Greenfield, Indiana
over a year ago
New Smyrna Beach, Fl
over a year ago

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Questions? Get answers from Hampton Inn & Suites El Paso West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corners rooms are quietest”
 of 5 bubbles X364YFbrianj, 31 Jul 2016 | Read review
“Rooms on backside of the hotel are cooler, view of freeway & beyond - not much but better than the parking lot”
 of 5 bubbles PatM654, 25 Jul 2016 | Read review
“If you want free wifi make sure you know your hotel points credentials”
 of 5 bubbles TruthInWriting, 6 Jun 2016 | Read review
“The room we had was great, views of Mexico were spectacular.”
 of 5 bubbles Kellen007, 23 Mar 2016 | Read review
“Suites are the bast”
 of 5 bubbles 336mkp, 20 Mar 2016 | Read review
5 of 5