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SpringHill Suites El Paso

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SpringHill Suites El Paso
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118 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites El Paso
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Showing 111: English reviews
Miami, Fl
Reviewed 8 September 2016 via mobile

This is a good Springhill suites. Clean, organized and up to date. The pool and jacuzzi were perfect! The morning breakfast was wonderful too. It worked good for our family. The location was ok. We would stay here again.

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Helpful?
Thank mercypharmd
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review our hotel! We're happy to hear that you enjoyed your stay with us. We have shared your comments with our team to inspire and motivate excellent service. We look forward to seeing you the next time your travels bring you to the El Paso area!

Ennetbaden, Switzerland
Reviewed 7 September 2016

I gotta say, I was totally impressed with this hotel - again, not a Marriott, or big chain fan - but they delivered the goods. Quite impressive room sizes for the prices with excellent beds and pillows - what a great nights sleep. It could have been a bit better had the window opened, not a big a/c fan -...

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Helpful?
Thank JC505
Chasity E, General Manager at SpringHill Suites El Paso, responded to this review

Thank you so much for letting us know of your pleasant stay here at our beautiful SpringHill Suites. The items you listed will be addressed with my team to ensure they are taken care of. We truly appreciate all feed back our guests give us and we are always striving for greatness! My team and I hope to see you...

Marshall, Texas
Reviewed 28 July 2016 via mobile

The hotel was clean and well kept, the staff was friendly and very helpful. I loved the floor plan in my room, we had a king suite I want to give a shoutout to Mike for his help with my reservation and his constant courteous and professional demeanor. I was very impressed. I had a great experience and I will...

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Helpful?
Thank Rutofisk
Rebecca S, Front Office Manager at SpringHill Suites El Paso, responded to this review

Thank you for taking the time to review our hotel! We're happy to hear that we exceeded your expectaions. We will share your comments with Mike, and our front desk team, to continue to inspire and motivate exceptional service. We hope to see you again the next time your travels bring you to the El Paso area!

Mountain Top, Pennsylvania
Reviewed 16 July 2016 via mobile

We stayed the night while passing through town. It is convenient from the interstate. Lots of restaurants close by. The hotel is updated and clean with spacious rooms. It looks like it was just remodeled recently. There is also a nice continental breakfast.

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Helpful?
Thank Edchelle5
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your review of our property! We are happy to see that you enjoyed your stay with us. We appreciate your business and we hope to see you again soon!

Reviewed 14 July 2016

This place is surrounded by many restaurants and other places to dine. If you like Wal-mart it is a five minutes walk away, and a movie theater in walking distance too. Rooms were clean and the decor was modern, but the only thing is...you hear others walking throughout the halls and above the rooms.

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Helpful?
Thank 12baby12
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your review. I apologize you could hear hallway and above room noise. I know that must have been very frustrating for you. We hope next time you may give us another chance. Thank you for staying with us!

Reviewed 9 July 2016 via mobile

This is officially our favor hotel in El Paso. The staff is very helpful and nice. The hotel was renovated in May and it looks great. All new furniture in the rooms. Very comfortable beds and couch. They have all new carpeting and kitchenettes as well. Great location.

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Helpful?
Thank RICARDO D
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your review of our hotel. We are honored to be your favorite hotel here in El Paso! We are happy you enjoy our newly renovated rooms and public areas. We hope to see you soon!

Reviewed 29 June 2016 via mobile

On our way to Phoenix, & made the stop. Nice hotel. Revamping the rooms. Can still smell the new carpet. Staff is very friendly. Nice workout room, with outdoor pool. In walking distance to places to eat & a Walmart. Easy on/off to I10. Would stay again when driving through.

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Helpful?
Thank Carla W
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for the feedback about our hotel. We are delighted your enjoyed your stay. We always strive to provide a problem free stay and are happy we succeeded. Should your travels bring you back to El Paso we hope to see you again soon!

Houston, TX
Reviewed 21 June 2016 via mobile

This is a very secure hotel ideally located right behind Walmart. The outdoor pool looked nice but we didn't get to use it due to limited time. The only confusing thing is it is right next door to a Fairfield inn. Front desk staff were not the most helpful and actually quite abrasive when responding to questions.

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Helpful?
Thank olivia821
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your review. We are glad you enjoyed our location. I apologize for the issue you encountered with the front desk staff that is definitely not the service we want to provide our guests. I will share your feedback with front desk to ensure it is corrected moving forward. If your travels bring you back to El Paso...

Reviewed 16 June 2016

Great Hotel, Newly remolded, typical hotel breakfast a little better than average. Good pool. The staff is very friendly and most importantly the rooms are clean. The WIFI is fast. The location is good if you are working on the west side of El Paso. I average over 100 nights a year in Hotels and this is a great business...

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Helpful?
Thank Jason B
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your review. It looks like you enjoyed all aspects of our hotel from the outdoor pool to complimentary wi-fi. We are happy to see you also liked our remodel. It is always a pleasure to provide our guests excellent service. I will share your kind words with our staff. Hope to see you again here at the...

Midland, TX
Reviewed 13 June 2016

This is a very nice hotel that sits in a nice location in El Paso's west side. Our room rate made this hotel even more of a great value. It is surrounded by a nice selection of restaurants and some shopping. The suite that we had was spacious and nicely decorated. The décor was contemporary and very soothing. It was...

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Helpful?
Thank Rocky V
Rebecca S, Manager at SpringHill Suites El Paso, responded to this review

Thank you for your feedback. It looks like you enjoyed every aspect of the hotel except for the bed. I apologize the bed was not comfortable to you. We are going to be receiving new mattresses in 2017. We tried to receive them when we did our renovation this year but unfortunately we had to wait. Once again thank you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about SpringHill Suites El Paso

Address: 7518 Remcon Cir, El Paso, TX 79912
Region: United States > Texas > El Paso
Price Range: $128 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites El Paso 3*
Number of rooms: 35
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Also Known As:
Springhill Suites El Paso Hotel El Paso
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Questions & Answers

Questions? Get answers from SpringHill Suites El Paso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor is usually the quietest”
davaltar3, 17 Nov 2016 | Read review
“If your a light sleeper stay away from the freeway side.”
jasonbK8933KX, 16 Jun 2016 | Read review
“If you are sensitive to noise, ask for a room on the side away from the interstate highway.”
rocman, 13 Jun 2016 | Read review
“if light sleeper, request room away from I10”
lenf48, 17 May 2016 | Read review
“Easy I-10 Freeway access, take Mesa exit”
simongU2114MR, 25 Apr 2016 | Read review
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