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SpringHill Suites El Paso

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Traveller (43)
Room & Suite (28)
Dining (3)
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Overview
  • Excellent40%
  • Very good38%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(21 reviews)
“free breakfast”(9 reviews)
“west side”(7 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from SpringHill Suites El Paso
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (137)
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All reviewsfront deskfree breakfastwest sidenice hotelthe wi fitv channelsparking lotthe breakfast areashopping and restaurantswalking distancecracker barrela great stayearly checkup to dateeach morningnew mexiconight stay
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11 - 15 of 130 reviews
Reviewed 20 July 2017 via mobile

I've stayed at some fantastic Springhill Suites. This one is older and just OK. The front desk staff are good, Yvonne helped me a ton when I needed assistance printing a few Word documents. The room is clean, but a bit dated. It has the...More

Thank Caitlin P
Response from Kimberly M, Front Office Manager at SpringHill Suites El PasoResponded 22 July 2017

Caitlin, Thank you for taking the time to review our hotel! We appreciate your feedback an have shared your comments with our team. We are currently looking into having our business center computers upgraded however, I do want to apologize for the issues you incurred...More

Reviewed 19 July 2017 via mobile

Easy check in and check out. Staff was very courteous and the rooms were comfortable. There were a total of 6 of us and all had a great experience. We did have an issue with the Wi-Fi while we were there. The stafftold us there...More

Thank Armyav8rwife
Management response:Responded 6 August 2017

Thank you so much for the review during your stay at our SpringHill Suites. Our team truly strives for a great service so I'm glad to hear that your stay was good. We apologize that you had a difficult time with the WiFi during your...More

Reviewed 15 July 2017 via mobile

The hotel itself is a good place to stay. Although, The person who checked us in looked as though he really doesn't care if you stay there or not, at no point did he make us feel welcomed. We have made it a yearly family...More

Thank RICARDO D
Response from Kimberly M, General Manager at SpringHill Suites El PasoResponded 19 July 2017

Dear Mr. Ricardo, We are extremely sorry to hear about your previous stay here at Springhill Suites. We understand how upset you were about the check-in experience and not feeling very welcomed, and will address our staff on making a change to how we make...More

Reviewed 8 July 2017

We stayed in El Paso overnight to see Garbriel Iglesias. Since the SpringHill is just a few miles up the road from UTEP and close to the interstate, we thought it was a good choice. The hotel is maintains a very new appearance. The room...More

Thank NMRugger
Response from Kimberly M, General Manager at SpringHill Suites El PasoResponded 19 July 2017

Good morning, Thank you very much for taking the time to give us feedback during your stay with us. As we strive to exceed our/ our guest's expectations, we are glad that this happened during your stay. We hope to see you back whenever your...More

Reviewed 3 July 2017 via mobile

Nice n roomy for Grandparents plus 8yr old. Love the partitioned room, kiddo had his own space and we could sleep. Nice pool area for families, very clean despite this being such a heavy-hit area. Bed very comfy..room very clean, wi-fi and breakfast offered. Liked...More

Thank Sandra J
Management response:Responded 5 July 2017

Thank you so much for taking time to send a review on your stay at our SpringHill Suites. We truly appreciate you staying with us and we hope to see you again in the future when visiting El Paso. Chasity Estrella General Manager

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Details
Price range
US$97 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$97 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (43)
Room & Suite (28)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Stay in even numbered rooms to reduce highway noise"
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"top floor is usually the quietest"
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"If your a light sleeper stay away from the freeway side."
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"If you are sensitive to noise, ask for a room on the side away from the interstate highway."
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