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Hawthorn Suites by Wyndham EL Paso Airport

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Hawthorn Suites by Wyndham EL Paso Airport
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763 Reviews from our TripAdvisor Community

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Showing 745: English reviews
Houston, TX
Level Contributor
4 reviews
4 hotel reviews
Reviewed 2 days ago NEW

I stayed here and will be back again everything here was nice, pleasant, and worthwhile. Highly recommend

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Jesse R
Phoenix, Arizona
1 review
Reviewed 2 days ago NEW

I always stay here as I find it an extreme value. Restaurants within walking distance and a couple of times I forgot to make reservations, it is a very busy hotel, and they made room for me.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 847edl
Lexington Park, Maryland
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

Me and my husband booked this hotel because I was flying back to Baltimore the next day and he was going to Laredo in his Semi-Truck. Well, this didn't work out well... we couldn't get the semi into the parking lot (where we were told to park). So, my husband had to drive 13 miles to the closest Truck Stop... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Cassandra O
1 review
Reviewed 1 week ago via mobile

Its filthy, stayed here before and decided to try again hoping things were different, same management. The gym is a joke, 2 treadmills one hasn't worked for months. Not sure how some give it +1 stars.

Helpful?
Thank goingplaceslive
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

In checking the equipment in our exercise room, the two treadmills are both in working order. I am sorry that you found it otherwise. The Free Weights are on order and this should add to the equipment that we all like to use. My apologies that you found our hotel other than clean as we all strive to keep all... More 

El Paso, Texas
1 review
Reviewed 1 week ago

took an early shuttle to the airport and got off without picking up an extra brief which I noticed a little while later. I called the hotel desk to tell them and they told me the driver had already noticed it and was waiting for me at check in. Very observant and caring of customer needs and success!

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank lorent93
GMHawthornSuites, Guest Relations Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

GREAT! Thank you for sending in your positive review regarding the "Customer Service". The Hawthorn has a most caring staff and we appreciate the time you took to write about them. Happy Holidays and we look forward to your return. More 

Lebanon, New Hampshire
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I enjoyed my stay there. The buffet breakfast was very nice. I had a couple of situations which could have been improved. I went out to the hot tub, and when I got out, there were no towels. My daughter went in to the front desk, but they did not have any either, but were going to work on it.... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
1 Thank danielcD2757HS
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your review. My apologies for the towel situation as each shift should be on top of making sure that we have additional towels for the hot tub use. Room keys do deactivate close to a cell phone as well as the programming often times is not done for the required number of days for the stay-if re-keying;... More 

Granbury, Texas
1 review
Reviewed 2 weeks ago

Multiple key issues. AC did not work. Luckily the nights were cooling off so at least the room was cooliing add as night approached.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Jodie S
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Our sincere apologies for the key issues. The Hotel may experience a problem with the AC's freezing up when the weather is very hot, as guests will turn down the temp very low, thus freezing up the unit which takes awhile to thaw. I am very sorry you had a poor experience as we want all of our guests to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Drive, El Paso, TX 79925-1103
Region: United States > Texas > El Paso
Price Range: $108 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham EL Paso Airport staff and other travellers.
4 questions
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Questions? Get answers from Hawthorn Suites by Wyndham EL Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spread out over property with some areas very quiet”
 of 5 bubbles donaldw840, 27 Sep 2016 | Read review
“The extra charge for the larger suites are well worth it.”
 of 5 bubbles elynch44, 24 Aug 2016 | Read review
“All rooms are exceptionally well appointed, immaculate and very comfortable.”
 of 5 bubbles cgilheany, 28 May 2016 | Read review
“corner suite near the front was kinda loud with outside door slamming every time some one came in”
 of 5 bubbles AbeNRowe, 20 May 2016 | Read review
“I stayed on the second floor. Really doesn't matter each floor has launders and a small gym.”
 of 5 bubbles lmc203, 13 May 2016 | Read review
5 of 5
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