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    Holiday Inn Express Hotel & Suites I-10 East

    11825 Gateway Blvd W, El Paso, TX 79936-7409
    Hotel website
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (8)
    Dining (2)
    Hotel & Grounds (23)
    Overview

    • Excellent34%
    • Very good36%
    • Average14%
    • Poor3%
    • Terrible10%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
    Offers from Holiday Inn Express Hotel & Suites I-10 East
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    Rooms
    09/04/2017 10/04/2017
    Standard Room

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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews hi express movie theater room was clean indoor pool and hot tub wifi signal service road would stay again shopping and restaurants stayed nights laundry
    Reviewed 15 May 2014 via mobile

    And I've stayed at a lot of HIEs, all across the state. But this property tarnishes a great brand. At every single HIE I've stayed at, I've had a refrigerator and microwave in my room. I thought it was standard. But when I checked in,...More

    Helpful?
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 East

    Meredith R, I am very sorry you feel this way and am sorry we could not make your stay to your standards. It was and unfortunate situation where the room type you booked does not have a fridge in it and we were indeed sold...More

    Reviewed 3 April 2014

    From checkin to check out everything was great. The night shift guy was very polite and was efficient with helping us with keys and a prompt check in. Pool area was clean, vending machines are on all floors, and the room was very comfortable. No...More

    Helpful?
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 East

    Elseinutah, Thank you for the compliment about the gentleman who checked you in. He is indeed a great representative of how we do business here. We are glad to have had you as our guest and look for to serving you in the future. Thank...

    Reviewed 4 February 2014

    Comfortable and clean. Great pillows and shower. The only problem was the wifi. Could not connect. Ipad would not even detect a signal. When we mentioned it to the front desk in the morning, they advised that they had numerous complaints and comped us 5000...More

    Helpful?
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 East

    Dbax, We appreciate you giving us the chance to make or wrong right. Our Wifi is stronger than ever now and hope you get a chance to try it out. Thank you and be safe.

    Reviewed 30 January 2014

    Location is convenient to I-10 at 11825 Gateway Blvd West, this is a great hotel. Friendly staff, immaculate and large rooms. We had the King Executive Suite. They had an electric plug console on the desk for convenience. The internet connection was easy to use...More

    Helpful?
    Response from Holiday Inn Exp... E, General Manager at Holiday Inn Express Hotel & Suites I-10 East

    Paul J, Thank you for your kind and thorough review of our hotel.. We really appreciate hearing an outsiders view of our hotel.. We pride ourselves on service and cleanliness and hope to accommodate you in the future. Thanks and be safe.

    Reviewed 26 January 2014

    The hotel is not bad - stayed already a few times there. Comfortable bed, clean and easy Internet access in the Lobby. I had a room in the far end in the 4th floor. The wLan did not work there. It seemed to me I...More

    Helpful?
    Response from IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites I-10 East

    Dear Nufi2010, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Dry Cleaning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Photos
    Traveller (8)
    Dining (2)
    Hotel & Grounds (23)
    Bathroom (1)
    Nearby
    Nearby Restaurants
    BJ's Restaurant & Brewhouse
    100 reviews
    .52 km away
    Corner Bakery Cafe
    36 reviews
    .81 km away
    Pei Wei Asian Diner
    22 reviews
    .82 km away
    Five Guys
    26 reviews
    .83 km away
    Nearby Attractions
    El Paso Mission Trail
    99 reviews
    3.84 km away
    Las Torres Plaza Comercial
    11 reviews
    6.67 km away
    Speaking Rock Entertainment Center
    31 reviews
    4.18 km away
    Ysleta del Sur Pueblo Museum
    7 reviews
    4.40 km away
    Questions & AnswersAsk a question
    TexasBailey
    why is Holiday Inn Express not pet friendly? I'm sure there are plenty of pet parents who would pay a fee for their furry family members who travel with them...
    12 September 2016|
    Answer
    Response from Smokedogaz | Reviewed this property |
    I am not sure but I think most Holiday Inn Express's are not pet friendly.
    0
    Votes
    nealfran
    Is this hotel pet friendly?
    4 August 2015|
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    Room Tips
    "Rooms on the lower floor on the back side are the quietest."
    cindygrosch, 2 months agoRead review
    "Check the beds when you get there."
    Christopher B, 8 months agoRead review
    "Higher up but I would presume all the rooms would be good could not here noises"
    Smokedogaz, 10 months agoRead review
    "Ask for a westerly facing view."
    Truman G, over a year agoRead review
    "If you qualify, the government room rate is less."
    chalkdust2009, over a year agoRead review
    "make sure you check what type of room before they check you in because they can manipulate your..."
    caguirre, over a year agoRead review
    "The Wifi does not work, but it is free. Go figure!"
    Marcos A, over a year agoRead review
    "From what I observed any room is good. We were on the 3rd floor."
    Paul J, over a year agoRead review
    "There are two other Holiday Inn Express's in El Paso that I would check out."
    Carolyn W, over a year agoRead review
    "If you want to go east of the hotel, go around the back. The access road the hotel is on is a one way west..."
    Christy007, over a year agoRead review
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