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Homewood Suites El Paso Airport

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Homewood Suites El Paso Airport
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280 Reviews from our TripAdvisor Community

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Showing 269: English reviews
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El Paso
Reviewed 2 days ago NEW

Needed time to unwind and I did. Easy to check-in on my phone and picked my room. Needed some snacks, went downstairs and Luckily I had what to Choose from. Ice cream, chips, chocolate, gum, soft drinks and also had personal hygiene items. It was a perfect stay!!

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Aydee B
Austin, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 24 June 2016

Homewood Suites is always my preference if available. Their rooms are always comfortable and love having a REAL refrigerator in the room. I stopped by early in the morning to confirm my reservation as I was moving from another hotel. They confirmed my reservation and booked my request for a first floor room. When we arrived the outside temperature was...

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Helpful?
Thank Texan4life
About Hotel's Favourite Review
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

It is very rewarding when guest such as yourself notice these details that the staff works so hard on. We are glad to know that you were able to enjoy your stay and inspired us to stay motivated. Thank you!

El Paso, United States
Reviewed 5 days ago NEW

Internet service was incredibly slow during entire stay. Room did not have a "Do Not Disturb" sign. Requested my room NOT be serviced. Was told by Asst Manager a "Do Not Disturb" sign would be delivered and room wouldn't be cleaned. No sign showed up and room was serviced. :(

Review collected in partnership with Homewood Suites by Hilton
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Thank Y6659ANdavidh
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for letting us know about your experience at our property. Please know that we are continuously working on improving any short comings. We hope you visit us again. Thank you.

San Diego, California
Reviewed 1 week ago NEW

The hotel has recently been remodeled. The lobby area is spacious, comfortable chairs, plenty of tables for breakfast and social hour. The hotel provides a breakfast with a hot entree, fresh fruits and cereals. Easy to find something to get your morning started. The evening snack usually included a salad, soup and some small hot appetizer with wine and beer....

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Helpful?
Thank LGoehle
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for taking the time to share your experience with us. Please know that we have taken all your comments into consideration. We hope when traveling to El Paso, you choose our property again. Thank you.

Harlingen, Texas
Reviewed 1 week ago

The hotel is always a perfect stay when you have weird hours for work. The breakfast and dinners work out really nice so you do not have to leave if you are exhausted. The night hostess Norma, was awesome in serving us our drinks; this is true Hilton Hospitality. The hotel appears to have been updated from what I last...

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Helpful?
Thank Scott S
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

It's great to know that you enjoy your stays with us. We appreciate your business, but most important, we appreciate your loyalty. Thank you for sharing and we look forward to your next visit.

Orlando, Florida
Reviewed 2 weeks ago

We were so tired!! Driving so many hours on our way to visit my 38 years "young" baby son .. Driving from Orlando,FL to Phoenix, AZ...Homewood Suites is one of our favorite place to be away from home because you feel like home!😊 Check in with Marcela Pacheco, she was great!! Friendly, professional and very helpful! Easy and quick check...

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Helpful?
Thank redbirdsong
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We are happy to know that we were able to provide you with a nice stay. Thank you for the wonderful comments. Marcela is a great asset to our property and we are glad that you were able to see why. We hope to see you back soon.

El Paso, Texas
Reviewed 2 weeks ago

Nice room, very clean. Didn't try the breakfast or social hour but the breakfast smelled good from down the hall and the pictures of social hour looked good. Only complaints are the laundry facilities that could use an update and frequent disconnect of the complimentary WiFi in my room. WiFi can be upgraded for a small fee but I chose...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank shaunh817
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for your comments. Please know that we are currently working on improving our WiFi and our laundry facilities. I hope you find these items have been resolved upon your next visit. Thank you!

El Paso, United States
Reviewed 3 weeks ago

I booked online at a particular reduced rate. When I arrived at check in the clerk stated that she did not know the rate because it was "hidden" by the online booking company. She said the online company would bill me at the agreed upon rate. Several days later I checked my statement and found that Homewood had billed me...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank karla499
Ivet S, Manager at Homewood Suites El Paso Airport, responded to this review

I apologize for the confusion. We have contacted the 3rd party that this reservation was made with in order to ensure this does not happen again. Thank you.

El Paso, Texas
Reviewed 3 weeks ago

Everyone was very helpful. When I had questions they were answered. The rooms were super clean. I felt like a queen and I believe all hotels should definitely learn something from you all. I will always remember my stay. Thank you so much.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Diana V
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

It makes us feel extremely happy and fulfilled to know that we were able to make your stay enjoyable and unforgettable. Thank you for choosing our hotel and we hope that your future hotel travels are as pleasant. Thank you for taking the time to share.

Ransom Canyon, United States
Reviewed 10 February 2017

Great staff! Wonderful breakfast and social hour. Only complaint is that they are in the middle of a remodel, so it meant construction workers coming and going. The elevator would stay busy, was a mess and smelled like construction workers.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 890mariannam
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for acknowledging our staff and their service. We are very sorry for the inconveniences that our renovation caused, but please know that we are on the last phase of the renovation and we'll be done next week! We hope you choose to stay with us and enjoy our renovated hotel. Thank you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites El Paso Airport

Address: 6656 Gateway Blvd E, El Paso, TX 79915-1005
Region: United States > Texas > El Paso
Price Range: $137 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites El Paso Airport 3*
Number of rooms: 114
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotwire, Expedia, Hotels.com, Travelocity, Priceline, HotelQuickly and TripOnline SA so you can book your Homewood Suites El Paso Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites El Paso Airport Hotel El Paso
El Paso Hilton
El Paso Homewood Suites
Hotel Style:
#9 Family Hotel in El Paso
#12 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites El Paso Airport staff and other travellers.
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Questions? Get answers from Homewood Suites El Paso Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the top floor, on the back side of the hotel opposite the highway.”
 of 5 bubbles LGoehle, 16 Mar 2017 | Read review
“Always higher floor away from elevator”
 of 5 bubbles redbirdsong, 9 Mar 2017 | Read review
“Ask for an upper floor due to street noise.”
 of 5 bubbles RickG_13, 22 Jan 2017 | Read review
“It's a big square, ask for rooms on bottom floor or close to elevators”
 of 5 bubbles BigRobUTSA, 15 Jun 2016 | Read review
“Car show to the front, air show to the rear!”
 of 5 bubbles Charles_Cowan, 26 Mar 2016 | Read review
5 of 5