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Homewood Suites El Paso Airport

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Homewood Suites El Paso Airport
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282 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites El Paso Airport
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Showing 271: English reviews
Amarillo, Texas
Reviewed 6 November 2016

I stayed at this hotel because it was conveniently located to where I was doing some business, and because I tend to prefer Hilton hotels. The digital check-in worked well, so arrival was quick and easy. The room was clean, and the bed was comfortable. I left early, so I didn't get to try the breakfast.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Vesler
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

It's great to know that you were able to enjoy your stay with us. Thank you for letting us know how your stay was. We hope you choose our hotel during your next visit to El Paso!

Irving, United States
Reviewed 4 November 2016

I had a wonderful stay. The staff was very courteous. My room was comfortable and clean. The environment was quite and peaceful which is ideal after a long day of travel and work. This is a great Hotel and I was very pleased with my entire visit.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank James S
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We are happy to know that your stay at our property was pleasurable. Thank you for choosing us and for sharing your comments. We look forward to you next visit.

Reviewed 21 October 2016 via mobile

I would like to say that this hotel is fantastic. I regularly stay in Hilton properties because of their phenomenal customer service but this one really surpassed the bar. I renting out their meeting space as well as a sleeping room for this past week. The meeting space was set correctly every day and not once did I have to...

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Helpful?
Thank avalencia1
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We are extremely happy to know that you enjoyed your visit with us. As a guest, we know that it is important to have what you need, when you need it. We are glad to know that you were able to conduct your meetings smoothly and that you enjoyed our accommodations. Thank you for choosing us. We hope you choose...

El Paso, United States
Reviewed 18 October 2016

The room was a typical suite noting out of the ordinary but there was black mold in the bath room on the walls and ceiling. It was reported to the service staff twice and one of the service staff said there was nothing that she could do.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Frederick L
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for sharing your comments with us. I apologize for the lack of response from the staff. Rest assure that this issue is being taken care of. I appreciate you taking your time to notify us. Thank you for staying with us and we hope to see you back soon.

Fort Worth, Texas
Reviewed 18 October 2016

A very hospitable hotel with friendly staff and easy access from IH-10. Enjoyed the nightly manager's reception and morning breakfasts. All exerices equipment was in working order. Having a suite accommodated the entire family.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Jafflagger
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We are happy to know that you and your family were able to enjoy your stay with us. It is good to know that you appreciate our amenities. We thank you for your kind comments and look forward to your next visit. Thank you.

Del Mar, California
Reviewed 13 October 2016

After a brutal 12+ hours drive from Houston, we stayed at this property for an overnight. Front desk staff was very helpful with dining directions, and getting us going. Excellent room, very clean, spacious. Pet friendly as well.

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Helpful?
Thank david C
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We are glad to know that after such a long drive, our hotel and staff were accommodating to you. Thank you for taking the time to share your comments. We hope you stay with us during your next visit to El Paso.

california
Reviewed 7 October 2016

Excellent Hotel for extended stay. The staff was very helpful and friendly. The complementary breakfast was very good and hot coffee was available 24hrs. The evening social was nice to come back to at the end of the work day.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 1jethro2
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

Thank you for sharing your kinds comments. We are glad to know that you enjoyed your stay and were able to take advantage of some of the amenities we have to offer. We hope you choose to stay with us during your next visit to El Paso!

Dallas, Texas
Reviewed 2 October 2016

No hot water for my Entire stay so miserable cold Showers. They made no attempt to move me. The same owner has the property next door (Hilton garden inn) but no attempt to move there either . Not a fan of this homewood at this point.

Review collected in partnership with Homewood Suites by Hilton
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Thank 498jeffo
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

I want to apologize for the incident, but furthermore, I apologize for the lack of empathy and effort to resolve the situation. Please know that your comments have been taken very seriously and I have addressed the water issue and the service issue. Again, I apologize and please know that we appreciate your business and hope you give us a...

West Palm Beach, Florida
Reviewed 27 September 2016

Location was very good atmosphere was great employee was very helpful. My stay was great able to sleep peaceful room very nice and clean. Easy check in and out park was convenient. Counter personal greet you with a smile and handed you a bottle of water which was very nice.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 349gregoryc
Ivet S, Manager at Homewood Suites El Paso Airport, responded to this review

We are very grateful to you for choosing our hotel during your visit to El Paso. It is very rewarding to know that you enjoyed your stay. Our team strives to make our guests feel comfortable, welcomes, and safe. Thank you for sharing and we look forward to your next visit.

Allendale, United States
Reviewed 14 September 2016

This hotel is very clean, close to the air port and right off of I-10. The staff is extremely friendly and their breakfast and complimentary evening socials are great. I HIGHLY recommend this hotel to anyone in the El Paso area. My total stay at this hotel is just under 2 months for work.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Matthew J
Ivet S, General Manager at Homewood Suites El Paso Airport, responded to this review

We appreciate your comments. Our team understands how difficult it can be being away from home for so long. Because of this, we strive to make you feel safe and comfortable. Thank you for choosing us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites El Paso Airport

Address: 6656 Gateway Blvd E, El Paso, TX 79915-1005
Region: United States > Texas > El Paso
Price Range: $138 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites El Paso Airport 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Homewood Suites El Paso Airport Hotel El Paso
El Paso Hilton
El Paso Homewood Suites
Hotel Style:
#9 Family Hotel in El Paso
#12 Business Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites El Paso Airport staff and other travellers.
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Questions? Get answers from Homewood Suites El Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the south side of the property have the best views of Mexico.”
 of 5 bubbles JimmyB149, 23 Mar 2017 | Read review
“Ask for the top floor, on the back side of the hotel opposite the highway.”
 of 5 bubbles LGoehle, 16 Mar 2017 | Read review
“Always higher floor away from elevator”
 of 5 bubbles redbirdsong, 9 Mar 2017 | Read review
“Ask for an upper floor due to street noise.”
 of 5 bubbles RickG_13, 22 Jan 2017 | Read review
“It's a big square, ask for rooms on bottom floor or close to elevators”
 of 5 bubbles BigRobUTSA, 15 Jun 2016 | Read review
5 of 5