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Wyndham EL Paso Airport Hotel and Water Park

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Wyndham EL Paso Airport Hotel and Water Park
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1,081 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
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Reviewed 3 days ago NEWvia mobile

I have stayed in a lot of Hotel in my life. And this one by far is the best. With a very elegant look and the best staff I have ever met. From the Bellman every morning tell's every guest good morning. And the desk staff is phenomenal on all the shifts. The employee's that keep the hotel clean and...

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Helpful?
Thank Donnie S
Munich, Germany
Reviewed 5 days ago NEW

(business, military related) travel I arrived at this hotel and upon check inn all was normal. I was planning to remain in this hotel for the duration of my military training at Ft Bliss until the end of March. My room overall was average however still past due upgrades for sure. (My overall warning to travelers business - family related),...

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Thank michael g
Reviewed 2 weeks ago via mobile

First of all id like to commend 3 amazing employees jesus the bellman eric the security and front desk stephanie! These are people who will forever be stars they represent the highest qualities of what employers hope to get when assembling a team. Thank you you guys for your professionalism courtesy and downright fast service! You guys are amazing! Thank...

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Helpful?
Thank Jones R
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Thank you so much for taking time to recognize Jesus, Eric and Stephanie! They will be thrilled to hear they made such an impact. When we hire new staff members, the number one quality we look for is the ability to genuinely care about guests. I’m glad that is the quality that is carried through. We look forward to welcoming...

Greensboro nc
Reviewed 2 weeks ago

No elevators....must walk up outside stairs! Also has unsafe conditions on walk ways. My wife tripped and fell face first into rocks....reported to mgr on duty who said someone would contact us ....NO CALLS

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank donaldcI1263RG
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Thank you for choosing our hotel for your recent El Paso stay. I’m sorry to hear you experienced a problem getting around the hotel. Our Wyndham actually does offer elevator access to all levels of the hotel. Could you have mistaken our property for another? The safety and security of our guests is our top concern. While we’re looking into...

Compton, California
Reviewed 2 weeks ago

Always a nice stay at this Hotel had a problem with the original reservation. They gave away my room when I wanted to add an extra day they cancelled my original 3 day stay and tried to book my 4 day stay with the same king size bed and walk-in shower and the room was no longer available. This was...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Rachel L
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Please accept my apologies on behalf of our entire Wyndham team! We always read and study these reviews to learn and improve. I’ll be working with our team to determine which corrections need to be made. It’s not common, but occasionally information doesn’t get transferred properly between reservation systems. I’m sincerely sorry for any inconvenience. Please reach out to our...

San Antonio, Texas
Reviewed 2 weeks ago

Walking distance from airport. Excellent staff support. Clean, well maintained, attractive property. Great value.

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Bryan F
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Wow! Thanks for mentioning all the areas we succeeded in winning your loyalty: location, service, cleanliness and value. That is great to know! We look forward to welcoming you back the next time your itinerary brings you to El Paso. Safe travels!

El Paso, Texas
Reviewed 3 weeks ago

The whole staff have been warm and welcoming especially the front desk staff. Unfortunately, I did not get the name of the other ladies at desk however Evlia was one of them; from check in to check out she exhibited patience and kindness.

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Helpful?
Thank polumoana
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Greetings, and thank you for taking the time to write such a positive review about your recent stay with us! Our staff really does try to go the extra mile to give our guests an exceptional hospitality experience and it’s great to know that sentiment is something that has carried through. Elvia is a treasured asset to our team here...

Mesa, Arizona
Reviewed 4 weeks ago via mobile

Rooms are clean service is amazing. Try their breakfast from 5:30 to 12. I gave them 5 stars because they truly deserve it. Shout out to Cari at the front Desk she's a breath of fresh air, found out like my husband she's from Montana and they hit it off. It Always feels good when people take a personal interest...

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Helpful?
Thank amharris89
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Cari will be so delighted by your description of her as “a breath of fresh air”! She is an asset to our team and we’ll make sure she gets recognition for excellent hospitality. We sincerely appreciate your review and explaining the reason for giving Our El Paso Wyndham five stars. We hope to welcome you back again soon!

Reviewed 4 weeks ago via mobile

From the moment we walked in to check in to the moment we walked out for check out ELVIA at the front desk treated us with the best customer service we've ever experienced. made us feel like royalty. Rooms are beautiful the breakfast was amazing and every staff member we encountered was very friendly and accommodating

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Helpful?
Thank Greg H
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

Greetings! Thank you for your recent stay and for taking the time to write a review. I’m so happy to hear that you enjoyed your stay with us overall. Our staff does always try to go the extra mile to make our guests feel welcome and Elvia will be delighted to know she led the way in service. We look...

Yuma, Arizona
Reviewed 4 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Thank Susn B
Vanessa B, Manager at Wyndham EL Paso Airport Hotel and Water Park, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Convenience and Entertainment at the Wyndham El Paso Airport Hotel and Waterpark Located just steps from the El Paso International Airport with an on-site seasonal waterpark, the Wyndham El Paso Airport Hotel and Waterpark is an oasis for the business traveler and a playground for vacationers to the area. Guests to the hotel find a quiet setting offering a warm ambience accented by comprehensive on-site amenities and top-notch service. The hotel is also the closest full-service hotel to the Robert E. Lee gate at Fort Bliss and conveniently located within a short drive to Cielo Vista Mall, the El Paso Convention Center, and all of downtown El Paso. This one of a kind property offers a seasonal water park with a four-story waterslide, kiddy waterfall pool and the largest hotel swimming pool in El Paso. A full-service restaurant and lounge along with free Wi-Fi and a business center make it easy for guests to accomplish everything they need to do without leaving the hotel. Free parking and free shuttle service within three miles of the hotel make it easy to get around. At the end of the day, work out in our state-of-the-art fitness center or spend some time catching up with friends by the fire pit, the perfect location for those chilly El Paso evenings. The Wyndham El Paso Airport Hotel and Waterpark offers 121 spacious courtyard rooms along with 151 two-room tower suites. All rooms include free Wi-Fi, coffee makers, comfortable bedding, refrigerators and microwaves. Specialty suites are available with a full-size private hot tub along with a living room, wet bar and refrigerator. The Presidential Suite offers a king-size bed, a whirlpool-style tub, a wet bar, a living room, a dining room and two televisions. With 17,000 square feet of meeting and convention space including a tiered theatre, the Wyndham El Paso Airport Hotel and Waterpark is the best choice for meetings, reunions, and distinctive weddings. The space and the staff are flexible and ready to meet the needs of any group. ... more   less 

Additional Information about Wyndham EL Paso Airport Hotel and Water Park

Address: 2027 Airway Blvd, El Paso, TX 79925-1030
Region: United States > Texas > El Paso
Price Range: $110 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham EL Paso Airport Hotel and Water Park 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
Wyndham El Paso Airport Hotel El Paso
El Paso Wyndham
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Questions & Answers

Questions? Get answers from Wyndham EL Paso Airport Hotel and Water Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worst hotel I've stayed in 14 years of Military travel no policy broke and getting charged. Management is very poor.”
 of 5 bubbles Q3684XXmichaelg, 21 Mar 2017 | Read review
“Make sure there are no other floors above your room.”
 of 5 bubbles 4Jackson2c, 17 Jan 2017 | Read review
“Suites, always.”
 of 5 bubbles t3nchu2028, 13 Jan 2017 | Read review
“Book through the hotel website, our travel website did not close the loop.”
 of 5 bubbles BillH986, 8 Dec 2016 | Read review
“Stay in the main building versus the outside buildings”
 of 5 bubbles mikew3le, 28 Nov 2016 | Read review
5 of 5