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La Quinta Inn El Paso West

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La Quinta Inn El Paso West
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241 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn El Paso West
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Showing 225: English reviews
San Antonio, United States
Reviewed 29 August 2016

I have stayed at this location since it opened many years ago. I feel "at home" when I am there! The location is right off of IH 10, very convenient to the Westside of El Paso, and to 2 of my favorite Mexican food restaurants. Wal Mart is across the street, and a post office close by.

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Helpful?
Thank Mr T
Reviewed 13 August 2016 via mobile

The hotel itself is nice, calm, and comfortable and I enjoyed my stay. However, I traveled with my entire family and the "Manager" Jamie had been rude and gave horrible customer service to each of us and we were all in separate rooms.

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Helpful?
Thank RaeAnna S
Reviewed 4 August 2016 via mobile

Never going back to this hotel dirty pool , poor service awful breakfast ! When I arrived no one was their to check me in and other costomers their is no safety box in the rooms or refrigerator . The best thing about this hotel is that they except pets which this time I did not have with me. ....

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Helpful?
Thank Williesancho
LQ Customer Car... T, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for your comments. We welcome all constructive criticism. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured that your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us.

phoenix
Reviewed 3 August 2016

This was a stopover while returning from a family reunion in San Antonio. The room was spacious and clean. We had a problem with the tv which was addressed immediately by the engineer on duty. The a/c was very effective. We were in a pet friendly room and there were no signs of previous guests which is not always the...

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Thank dd3348
Reviewed 29 July 2016 via mobile

Spend one night there with my boyfriend. It was nice and cozy, good service. Really clean and friendly staff. It's a really nice place. If you're in town by the westside this is definitely a good place to stay.

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Thank Jasmin C
Reviewed 25 July 2016 via mobile

Very nice and clean room, Friendly staff. Hotel perfectly located near of restaurants and stores. Continental breakfast is good, but a little bit limited. The only thing is that the pool had some drowned bugs in it.

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Helpful?
Thank David H
Albuquerque, New Mexico
Reviewed 20 July 2016 via mobile

After checking in the room looked clean but smelled really bad of pet odor, smoke and who knows what else. Receptionist was nice enough to change rooms. New room smelled better but bathroom was dirty and hairs in shower in addition to whatever was sticky on floor. The alleged pillow top mattress was no where to be found and the...

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Helpful?
Thank mitsubiana
QUINTA596, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for response in regards to your recent stay with us here in El Paso West. We utilize guest feedback in order for us to provide excellent service to all our guests. I truly apologize for the inconveniences that occurred during your visit. I have followed up with our team in reference with the service and quality issues. Please...

Houston, Texas
Reviewed 18 July 2016 via mobile

This was a solo portion of the trip. Wanted a clean bed, cold AC and the on/off location near Interstate 10 without hearing any freeway noise at a budget price. This fit my needs perfectly. The location on the West side of El Paso offered convenient access to lots of restaurants and other services.

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Helpful?
Thank Spurgeon B
Lakeside, California
Reviewed 15 July 2016

El Paso west was the Worst experience I have we had at any hotel ever- I stay at la quinta as much as I can and I reserved a first floor non- smoking room due to health issues, my dog, and smoke allergies. They got the first floor part right but put me in a former smoking room wherein I...

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Helpful?
Thank broomhildababy
LQ Customer Car... T, Manager at La Quinta Inn El Paso West, responded to this review

Thank you for taking the time to express your concerns regarding the experience that you encountered during a recent stay at our location. We are very sorry that you had such a negative experience while staying with us. I would like to better understand the circumstances of your experience. Would you mind contacting me at lq0596gm@lqreviews.com. I’m looking forward to...

Richardson, Texas
Reviewed 7 July 2016

We were passing through. We didn't arrive until midnight. They were very nice and helpful. We had a room away from the hustle and bustle. The shower was wonderful! They must have removed the restrict or plate. The beds are small. Breakfast was slim pickings. Jamie was great! She made sure we got breakfast, even though we were late. Great...

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Helpful?
1Thank Karen B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn El Paso West

Address: 7550 Remcon Circle, El Paso, TX 79912-3513
Region: United States > Texas > El Paso
Price Range: $98 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn El Paso West 2.5*
Number of rooms: 130
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Also Known As:
La Quinta Inn West Hotel El Paso
La Quinta El Paso
El Paso La Quinta
La Quinta West
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn El Paso West staff and other travellers.
1 question
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over a year ago

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Questions? Get answers from La Quinta Inn El Paso West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the highway side”
 of 5 bubbles BunkieFL, 13 Jan 2016 | Read review
“Find another place to stay, avoid this motel.”
 of 5 bubbles Marco901, 3 Jan 2016 | Read review
“Find another company because the others ones in El Paso stink, too.”
 of 5 bubbles Kadoremi, 21 Dec 2015 | Read review
“Choose a room away from the highway if you are disturbed by traffic noise.”
 of 5 bubbles 407stuarty, 11 Oct 2015 | Read review
“They do not have queen beds in this hotel. Only double or King sized”
 of 5 bubbles 18wheeltraveler, 22 Sep 2015 | Read review
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