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El Paso Marriott

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El Paso Marriott
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346 Reviews from our TripAdvisor Community

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Showing 330: English reviews
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El Paso, Texas
Reviewed 3 days ago NEW

I always have a pleasant stay whenever I stat at the El Paso Marriott. The entire staff is always so friendly and helpful and Cindy in the Concierge Lounge is the best! I highly recommend staying here whenever you are in El Paso!

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Helpful?
Thank 72Brian
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your wonderful review of our hotel! We take great pride in our customer service and it is always nice to hear that we are exceeding our guests expectations. I will be sure to share your comments with Cindy.

Melbourne, Australia
Reviewed 1 week ago via mobile

I recently stayed here on a business trip to El Paso. The hotel is very close to the airport, so is easy to get to. They have a large car park around the hotel so it was easy to park our GMC. Reception staff were friendly and efficient. The room was a good size and was clean. Breakfast was included...

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Thank Curfew156
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your recent experience at our property. We love to hear from our guests! See you soon.

Annapolis, Maryland
Reviewed 5 weeks ago

I stayed at the El Paso Marriott for two days on business at the end of January. Here are the pros and cons: PROS 1. Location: The hotel is a five-minute drive to/from the El Paso Int'l Airport, a five-minute drive to Interstate 10, and an eight-minute drive to the Cielo Vista Mall, which has several chain restaurants as well...

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Thank TDG65
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for sharing your experience at our property with other TripAdvisor members. Guest feedback is the best source we have to identify the areas needing improvement and we do appreciate your comments.

Mechanicsville, Virginia
Reviewed 5 weeks ago via mobile

I just checked out from two nights at this hotel and what a nice place. From the moment you walk through the door of the hotel you can see the pride that the employees have in their hotel. Everyone was smiling and very friendly. We don't always see that on the road, and it's worth noting. The rooms are snug,...

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Helpful?
Thank terp24
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for your review of our hotel. We take great pride in our customer service and it is always nice to hear that we are doing it the Marriott way! We hope to see you again.

McAllen, Texas
Reviewed 13 February 2017

Decent hotel for business travel with a well appointed room. I requested a King sized bed when room was booked. Upon check-in, I was told that only rooms with 2 double beds were available. They gave me a 'hospitality room' instead. It is a large, well-appointed room with a large table, a couch, and room to socialize. The room has...

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Helpful?
Thank SHTexas
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for posting this review of our property. Guest feedback is the best source we have to show us the areas we need improvement on. We want to apologize for the problems you encountered while staying with us and hope that you give us another opportunity when you are back in the El Paso area.

United States
Reviewed 11 February 2017

Good: -Room was decently sized; bed was extremely comfortable (note: I had a king with a plush mattress topper; others who had doubles noted that the mattress was rock hard) -Shuttle service will collect you from the airport and take you anywhere within 2 miles of the hotel; easy to get other transportation without a car due to proximity of...

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Thank skm71109
Liz P, Manager at El Paso Marriott, responded to this review

Thank you for taking the time to share your experience with us. We appreciate your comments.

El Paso, Texas
Reviewed 9 February 2017

Rooms were dated, food is now terrible (was great on my last visit a few months ago) would not recommend this property. Staff is friendly with the exception of the bar staff. Drinks are overpriced, and my glass was dirty!

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Thank ace997
Liz P, Manager at El Paso Marriott, responded to this review

I wanted to express my sincerest apology for the issues you experienced during your recent stay. I will be sure to address your concerns with our Chef as well as our Food & Beverage team. As always, we appreciate all of our guests comments.

Fairfax, Virginia
Reviewed 18 January 2017

Older property in good condition. Large Lobby, very friendly staff. Always a pleasure to be acknowledged and greeted when you leave and return. Hard working friendly house keeping staff. Rooms are small but comfortable.The rooms are clean. Bathrooms are smaller and require some maneuvering when taking a shower. The toilets are not efficient and may require several flushes. The sheets...

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Helpful?
Thank its-wat_it_is
Liz P, Manager at El Paso Marriott, responded to this review

Thank you so much for sharing your recent experience at our property. We love to hear from our guests!

Los Angeles, California
Reviewed 28 December 2016 via mobile

Since my last visit the hotel has added thermostats to all of the rooms. The thermostats makes it so much easier to control the room temperature. The hotel was built about 1982. The front desk desk and the bell staff are outstanding. The hotel runs a free airport shuttle 24/7. There is a concierge level and the hostesses provides outstanding...

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2Thank George700East
Liz P, Manager at El Paso Marriott, responded to this review

Thank you very much for your review of our property. Our Concierge staff does a great job and I will be sure to share your comments with them. We look forward to your next stay.

El Paso, Texas
Reviewed 15 December 2016 via mobile

Good experience except in bar where bartender Yvette could not have been ruder if she tried....totally out of line with a paying customer..never again will I be insulted in a upscale location as you would expect at a full service Marriott

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1Thank Paul K
Liz P, Manager at El Paso Marriott, responded to this review

I want to express my sincerest apology for the issues you experienced during your stay at our property. Please know that we value your comments and we thank you for your review.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry

Additional Information about El Paso Marriott

Address: 1600 Airway Blvd, El Paso, TX 79925-1005
Region: United States > Texas > El Paso
Price Range: $136 - $354 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Paso Marriott 3.5*
Number of rooms: 292
Reservation Options:
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Also Known As:
El Paso Marriott Hotel El Paso
Marriott El Paso
Hotel Style:
#15 Business Hotel in El Paso
#15 Family Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from El Paso Marriott staff and other travellers.
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Questions? Get answers from El Paso Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“none really. View of the parking lot.”
 of 5 bubbles ShaunAjani, 13 Dec 2016 | Read review
“My room faced the back parking lot. It was very quiet and had an entrance nearby with easy parking.”
 of 5 bubbles marytm, 7 Dec 2016 | Read review
“Rooms away fro ice machine and elevators”
 of 5 bubbles WaltA879, 21 Oct 2016 | Read review
“top floor, great views of the mountains”
 of 5 bubbles G2327WMmichaele, 1 Sep 2016 | Read review
“Rooms overlooking the pool are quieter”
 of 5 bubbles mxtraveler2015, 4 Aug 2016 | Read review
5 of 5