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Holiday Inn Express El Paso - Central

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Traveller (66)
Room & Suite (50)
Dining (3)
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Overview
  • Excellent28%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible4%
Travellers talk about
“front desk”(37 reviews)
“amtrak station”(2 reviews)
“quieter room”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Offers from Holiday Inn Express El Paso - Central
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (202)
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77
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54
77
39
10
9
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All reviewsfront deskamtrak stationquieter roomcoffee machineheavy trafficfree shuttle servicefree breakfastwould stay here againlocation was perfectlight sleeperwithin walking distancegreat amenitieshot waternice poolroad tripinternetfreeway
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51 - 55 of 189 reviews
Reviewed 3 January 2016 via mobile

I stayed because my newborn was admitted to providence pediatric hospital. Hotel was at convenient location but was under renovation and I was told laundry room was up and running Only to find out it was out of order. I was there for an emergency...More

Thank mnvill37
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 18 January 2016

Dear mnvill37, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read that you found the location convenient to your needs...More

Reviewed 15 November 2015

Went to a conference at UTEP and stayed at the Holiday Inn. What excellent service it offered. The staff, all of them, are superbly attentive. The room was excellent. Great location; plenty of places to eat within walking distance, but it doesn't matter. The hotel...More

1  Thank Hispanophile46
Reviewed 14 November 2015

It was okay for one night while doing business but I probably won't stay here again. The staff were very nice and friendly but it really needs renovations and doesn't feel that safe. I have found other places I prefer to stay in in El...More

Thank beachmamaesq
Response from IHGCare, Guest Relations Manager at Holiday Inn Express El Paso - CentralResponded 2 December 2015

Dear beachmamaesq, Thank you for submitting your review of our hotel. I am pleased to note that you found the staff nice and friendly. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn...More

Reviewed 11 November 2015 via mobile

T We booked our 3-Night expecting to arrive at approx 3pm Friday morning driving from Anaheim, CA. UNFORTUNATELY due to or lovely L.A TRAFFIC OUR DRIVE TO EL PASO WAS 14 1/2 HOURS VS. 11 HOURS. We arrived at approx 7am and we're immediately checked...More

1  Thank Arthur A
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 13 November 2015

Thank you so much for taking time to give us feedback regarding your stay with us. We are very happy our staff took care of your needs as stated Rebekah and Martha are great and love to take care of our guests. Thank you for...More

Reviewed 11 November 2015

We made our reservations at the last minute so I was not sure how great our stay would be. The hotel shuttle picked our group up from the airport and got us to the hotel in no time at all. The hotel has been under...More

Thank Jennifer M
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 13 November 2015

Thank you for taking time to provide feedback, we are glad you've found our service to be excellent, clean rooms and good breakfast. Your comments are very important to us as our staff does work very hard to make our guest feel at home. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Breakfast Available
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$96 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$158 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (50)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
RobertBabb
30 June 2017|
Answer
Response from Jerry J | Reviewed this property |
I do not know, but would suggest you find another place to stay
0
Votes
Mike D
21 August 2016|
AnswerShow all 2 answers
Response from jeremylbarnes | Reviewed this property |
My room did.
0
Votes
TexasBailey
14 August 2016|
AnswerShow all 2 answers
Response from ahmedelzoghby | Reviewed this property |
Hello Friend, I'm afraid I don't know as I don't have pet during my stay there but I guess it will be better if you call the hotel for assistant. Cheers
0
Votes
Room Tips
"Get a room facing away from the freeway."
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"King size bedroom, top floor"
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"Pool side has vehicle travel noise."
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"Rooms have reasonable insulation against noise from the freeway, but no insulation between rooms."
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